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Episode #41 - Client Expectations

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Release Date: 10/21/2019

Episode #312 - Cultivating Curiosity with Dr. Rick LeCouteur show art Episode #312 - Cultivating Curiosity with Dr. Rick LeCouteur

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Rick LeCouteur is a veterinarian, author, teacher, and a conservation photographer.  His journey has evolved beyond clinics and teaching into the enchanting realm of children's literature, including his newest children's book, "Nasty Names are Hurtful:An Australian White Ibis in the City."  Through his stories about animals, Rick seeks to cultivate in young readers a sense of curiosity, empathy and responsibility toward the natural world.   Learn more about Dr. LeCouteur and his books at Contact Julie for coaching or questions at

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Episode #311 - Replace Your Holiday Stress with Gratitude and Peace show art Episode #311 - Replace Your Holiday Stress with Gratitude and Peace

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

On this episode,  Julie shares her Thanksgiving holiday advantures - the good and bad. She discusses ways to decrease stress during the holidays by practicing some simple techniques including acceptance, gratitude, service to others, and setting boundaries for yourself. Your holidays can be joyful and peaceful if you concentrate on staying in the moment and looking for the blessing in each circumstance. To learn more about Julie, or get a free coaching go to .  

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Episode #310 - Getting to the Root Cause of Disease - Holistic Veterinary Care with Dr. Marlene Siegel show art Episode #310 - Getting to the Root Cause of Disease - Holistic Veterinary Care with Dr. Marlene Siegel

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Marlene Siegel is a pioneer in the field of integrative medicine and has been practicing veterinary medicine for over 40 years. She is a respected author, international lecturer, researcher for integrative veterinary technologies, and a clinical practitioner. She has special expertise in Ozone Therapy, Photodynamic Therapy, and Detoxification. Her veterinary hospital has the widst array of alternative therapies in the world. Dr. Siegel is deeply devoted to championing the well-being of pets, and empowering pet parents and fellow veterinarians to explore alternative methods for achieving...

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Episode #309 - Understanding Food Allergies to Improve Health with Dr. Maggie Yu show art Episode #309 - Understanding Food Allergies to Improve Health with Dr. Maggie Yu

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Maggie Yu is a highly respected family practice physician and certified functional medicine physician. She provides education and training on topics related to longevity and reversing chronic diseases through various media platforms. She is the best-selling author of "Eight Out of the Box Ways to Transform Your Health." Find Dr. Maggie Yu at Contact Julie at

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Episode #308  - Managing Stress and Maintaining Balance with Dr. Natalie Fayman show art Episode #308 - Managing Stress and Maintaining Balance with Dr. Natalie Fayman

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Natalie Fayman is a Veterinarian, Certified Professional Coach, and a Certified Positive Intelligence Coach.  Dr. Fayman has over 33 years of experience in Emergency and General Practice, and now works as a veterinary stress and burnout coach. She attended Veterinary School at Kansas State University, graduating in 1991. Her interests include, pain management techniques, companion animal surgery, and dentistry. She spends her free time training in martial arts, Taiko drumming, and recreational kayaking.  On this podcast Julie and Natalie discuss how to overcome your feelings of...

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Episode #307 - Navigating Change with Jen Rulon show art Episode #307 - Navigating Change with Jen Rulon

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Jen Rulon is a triatholon and fitness coach for over 22 years, and owns JenRulon.com.  She received her Master's Degree in Kinesiology with an emphasis in exercise science.  She is an author and speaker included in Triathlete Magazine, Runners World, on the TEDx Stage and the University of Wisconsin-Whitewater Commencement Speaker, Men's Journal Online, and the New York Times.  She is the author of  "Self Motivation Strategies for Women" on Amazon.  Jen is a 15X Ironman Triathlete who qualified and participated in the World Championship in Kona, Hawaii, on October 14,...

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Episode #306 - Breaking Your Self-Limiting Beliefs with Austin Page show art Episode #306 - Breaking Your Self-Limiting Beliefs with Austin Page

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Austin Page is the founder of GymFlo Coaching.  He is a body builder, a cyclist, a podcast co-host and now he coaches people to break their self-limiting beliefs, build mental toughness and master their lives.  On this episode Austin tells the story of overcoming his injuries from a tragic accident to transforming his life and building his mental strength. Learn more about Austin at Contact Julie at    

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Episode #305 - Meet the Alaska Vet - Dr. Dee Thornell show art Episode #305 - Meet the Alaska Vet - Dr. Dee Thornell

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Dee Thornell is the owner of Animal House Veterinary Hospital in Fairbanks, Alaska.  She starred in a TV show on Animal Planet called, "Dr. Dee - Alaska Vet". In addition to being a hospital owner/entrepreneur she is a licensed pilot, author, mother, and proud graduate of Michigan State University's College of Veterinary Medicine. In 2022 she was awarded the college's Distinguished Alumni-Practitioner Award. You can learn more about Dr. Dee by watching her series on YouTube or her hospital website. Contact Julie at

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Episode #304 - Welcome to Humanity - With Dr. Fred Moss show art Episode #304 - Welcome to Humanity - With Dr. Fred Moss

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Dr. Fred Moss is a pioneering psychiatrist, and the founder of Welcome to Humanity.  He is a mental health advocate, and an innovative thinker with over 40 years of experience in the field.  Dr. Moss has dedicated his career to transforming the conversation around mental health and well-being.  Educated at Northwestern University Medical School and board-certified in psychiatry, he has treated over 30,000 patients across various settings.  Dr. Fred empowers individuals to discover and express their true selves.  He is also the author of "Creative 8 - Healing Through...

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Episode #303 - Work-Life Balance From The Inside Out with Arlene Miller show art Episode #303 - Work-Life Balance From The Inside Out with Arlene Miller

The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Arlene Miller is an A-V Rated Attorney, a Professional Certified Coach with the International Coaching Federation, a Coach-Facilitator with Ingomu, a National Coaching Company, and the CEO of Jewel Consultancy. She works with women seeking work-life harmony and balance.  She also does transformational mentoring with men and women.  On this episode Arlene and Julie discuss simple ways to upgrade your life experience.  Do you want to love your work and balance your life?  Arlene and Julie will help you become more grateful and attract the balance and harmony that you want....

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On this episode of the podcast Julie discusses the problems that we face when client expectations do not align with the reality of a busy veterinary hospital.  We want to give excellent service to our clients, but all too often they have an unrealistic view of our capacity to please them during the course of a typical veterinary day.  Our ability to have some balance between life and work depends on our capacity to serve clients without sacrificing ourselves.  Julie gives some examples of clients that she has dealt with and how to set some boundaries to protect yourself when clients over expect.