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Episode 42: The Age of Hardware and the Modern Meaning of MSP

The Killing IT Podcast

Release Date: 01/14/2020

KIT Episode Episode 210 - Robots, Industry Finance, and a Practical Approach to AI show art KIT Episode Episode 210 - Robots, Industry Finance, and a Practical Approach to AI

The Killing IT Podcast

The Q4 2024 Killing IT Podcast features what may be our last discussion of robots for a long time! Topic One - Where Are My Robots??? We’ve been talking about this for five years - So where are the robots? We have a massive personnel shortage on many fronts. AI is creating jobs faster and faster. So why haven’t robots evolved to serve us? We’re on the verge. What’s the holdup? If nothing else, we're tired of talking about it.   Topic Two - The Changing Economy of Our Industry In just the last five years, a layer of billion-dollar and near-billion-dollar companies are major players...

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KIT Episode 209 - AI Risk Repository, Google Monopoly, and Quantum Cryptography. Or Not. show art KIT Episode 209 - AI Risk Repository, Google Monopoly, and Quantum Cryptography. Or Not.

The Killing IT Podcast

We're back for Q3 2024. Quick question of the day ... then onto the topics of the day. Topic 1: MIT Releases the AI Risk Repository Thanks to the Massachusetts Institute of Technology for a major resource. It's definitely more for you than your clients. But we see great opportunity here.  The public database contains 700+ risks as documented by published papers. It includes many categories, based on severity and other variables.  Check it out here: https://airisk.mit.edu/ You can poke around online and gets some good information. Or download the entire database in Excel format. You...

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Episode 208 - Botnet Battles, the State of AI, and M&A Activity in SMB show art Episode 208 - Botnet Battles, the State of AI, and M&A Activity in SMB

The Killing IT Podcast

Topic 1: Massive Botnet Network Taken Down Police coordinated by the European Union's justice and police agencies have taken down computer networks responsible for spreading ransomware via infected emails, in what they called the biggest-ever international operation against the lucrative form of cybercrime. The European Union's judicial cooperation agency, Eurojust, said that police arrested four “high value” suspects, took down more than 100 servers and seized control of over 2,000 internet domains. Related Link:...

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Episode 207 - Bigger and Bigger MSPs, AI, and How to Consume Advice show art Episode 207 - Bigger and Bigger MSPs, AI, and How to Consume Advice

The Killing IT Podcast

Check out the bonus Killing IT content on MSP Radio's Business of Tech podcast! Today's a great day to subscribe to that: https://www.businessof.tech/subscribe/ -- -- --  Topic 1: The Current State of Mergers, Acquisition, and MSP Consolidation Mergers and Acquisitions are alive and well in the MSP channel. Jay McBain from Canalys predicts a growth of M&A of 50% in 2024. In addition to MSPs themselves, he says that we’ll see some major vendors acquired as well. The promise of these larger organizations is always that they’ll bring efficiency and profit. So far, that hasn’t...

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Episode 206: ChatGPT Year 1, Robots Multiplying by Thousands, and Destructive Private Equity show art Episode 206: ChatGPT Year 1, Robots Multiplying by Thousands, and Destructive Private Equity

The Killing IT Podcast

Topic 1: Chat GPT 1 year later. AI Article Summary: Elon Musk creates his own AI company called X.AI, while Satya Nadella of Microsoft invests in OpenAI and accelerates plans to incorporate AI into Microsoft's products. OpenAI releases ChatGPT as a "low key research preview," which becomes a hit. Meta, led by Mark Zuckerberg, faces challenges with its own chatbot and struggles with the decision to go open-source. Microsoft introduces its own chatbot in Bing, surpassing Google's efforts. Geoffrey Hinton, a prominent AI scientist at Google, decides to quit and reflects on the rapid advancements...

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Episode 205 - Overworking, AI, AR, and More! show art Episode 205 - Overworking, AI, AR, and More!

The Killing IT Podcast

We're Baaaaaack! The Killing IT team returns . . . with a fun and educational Q4 show.  Topic 1: Overworking  Have you heard the term Over Employment or Overworking? These are folks who manage to hold down two or three full time jobs using apps and BS. Are these just eager, hardworking "gig" folks, or are they thieves who are simply more interested in making money than earning an honest living? A few links: They even have their own web site. Topic 2: Catch up on Artificial Intelligence Wow! What a year. Are we in the middle of a singularity? ow much is this like the early...

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Episode 204: KIT LIVE at the SMB Online Conference show art Episode 204: KIT LIVE at the SMB Online Conference

The Killing IT Podcast

Topic 1: How much will AI change our business in the next twelve months? ChatGPT now has over 100 million users. Government wants to regulate it. We’re past the hockey stick moment.    --- Topic 2: Oh Dear God - Minority Report crack for Ryan: Movie clip reconstructed by an AI reading mice's brains as they watch Researchers have put together a 30-second movie clip based on a group of mice's brain activity data that was recorded while they watched the footage     --- Topic 3: How dead is the metaverse? KP: Not every “cool” technology has a big future. It will find its...

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Epsiode 203: AI is Moving Fast, Killing IT Revisits the Cabana, & This Isn't Goodbye but See You Later show art Epsiode 203: AI is Moving Fast, Killing IT Revisits the Cabana, & This Isn't Goodbye but See You Later

The Killing IT Podcast

Topic 1: The Arms Race is Here...AI is Definitely Moving Fast, but Will It Break Things? ChatGPT is now integrated in Bing as “Prometheus.” That sounds ominous. But Bard is also coming. And now Ernie. And Claude. Soon there will be AI bots generating “conversations” and disrupting the search industry on all sides of the globe. Is that a good thing? Sample alternative tools -    ...And also, apparently writing software is about to become a less-lucrative career path. --- Topic 2: Revisiting the Cabana... Four years ago, we set out to change the way our industry discussed...

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Episode 202: The Good Guys win the Cyber Wars, Scientist Using Wifi to See Through Walls, & AI and Ethics show art Episode 202: The Good Guys win the Cyber Wars, Scientist Using Wifi to See Through Walls, & AI and Ethics

The Killing IT Podcast

Topic 1: Score 1 for the Good Guys in the Cyber Wars In a significant development in the fight against ransomware, the FBI announces that they have shut down a notorious cyber gang after infiltrating their system months ago and secretly giving decryption keys to ransomware victims. Topic 2: Ummmm … This is Some Seriously Scary Big Brother Stuff Scientists have announced that they are able to see people through walls using WiFi technology. And not just the “heat blob” from Hollywood movies … but detailed movements and positions. On a scientific note, this is cool. On a security /...

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Episode 201: Jobs Again, FBI Crime Data is NOT Good, & First Personal Drone to be Produced by India show art Episode 201: Jobs Again, FBI Crime Data is NOT Good, & First Personal Drone to be Produced by India

The Killing IT Podcast

Topic 1: Sorry: Let’s talk jobs. December: Total new jobs UP 235,000. That is despite the fact the enterprise companies (500 employees+) reduced jobs by 151,000 ← Great summary stats Spotify  600 (6% of workforce) Twitter  3,700 (50% of those who lasted this long) Salesforce 7,000 (10% of workforce) Microsoft 10,000 (5% of workforce) Tesla  10,000 (10% of workforce) Google  12,000 (6% of workforce) Amazon 18,000 (1% of workforce) Oh, and . . . Apple  0 (0% of workforce) - Minor adjustments at retail locations See also the big Layoff-Tracker Service at TrueUp -...

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Topic 1: Is the age of hardware over - or are we just beginning?

We used to count computers in thousands or millions. Now we count cameras and IOT devices in billions.

Ryan mentioned this quote recently: "Hardware eventually fails. Software eventually works." - Michael Hartung

Link for Daniel Burris: https://www.amazon.com/Flash-Foresight-How-Invisible-Impossible/dp/0061922293
(Book = Flash Foresight)

One of Burris’ rules for predicting the future is that “the physical” will disappear in favor of the virtual. At the same time, everything is always connected. Hardware seems to be everywhere, not going away. But specific devices are now disposable.

Where do you make your money? As always, there's hardware, software, and services. What's the mix that makes your business work?


Topic 2: How do we differentiate “MSPs” when there are so many kinds of MSPs?

The term "MSP" has become so generalized that it seems to be a generic term for anyone who provides any technician services. What’s the difference between someone like Accenture, versus TeamLogic (franchise), versus someone getting to National Scope (All Covered), versus someone local?

Is everyone an MSP and we just have to sort it out? How does size and reach matter?

As we hark back to Episode One, we continue to work on what MSP might mean going ahead. And what alternatives should we be using? Technology service provider? Solution provider.

What do YOU want your company to be called?


Topic 3: Unique Session - Quick interview of Dave Sobel by Karl Palachuk

Dave's latest venture is MSP Radio - see https://www.mspradio.com - and his first podcast offering is The Business of Tech. BOT is a daily (five days per week) five minute podcast. Each podcast covers three quick topics - all related to members of the technology channel.

Dave has a long history in our community. He has been an IT service provider and a vendor in the channel. So he has an interesting filter to help us all find the value in this and answer the question, "Why do we care?"

Check out his new podcast and let him know what you think.