There are many hundreds of crew on board responsible for creating your cruise experience. Some you come across every day and others you may never see as they drive operations behind the scenes. Two of the most important ones on every ship are:
The Executive Chef oversees planning and preparation of food for passengers and crew in all of the restaurants, including the speciality ones. They manage a large team of chefs and kitchen staff preparing up to 20,000 meals a day on large ships. You are likely to see them in the various restaurants and events around the ship. They will often host tours of the kitchens which I recommend you attend if they are run to get an insight into the scale and logistics of providing meals at sea.
The Cruise Director, sometimes known as the Entertainment Director, is responsible for the successful delivery of all forms of entertainment around the ship. They plan the daily program of activities, and their team run the events. They are able to provide lots of tips and advice on how to get the most of your time at sea and on land.
Listen to other episodes for more insights on who is who on board