Constable Mark Smith is the Digital Communications Manager with the Calgary Police Service.
In today's episode Mark talks about his role with the Calgary Police and offers his expertise in using social media to connect with the community of Calgary.
Mark was in place for the 2013 Calgary Floods that opened the world of emergency communications to the concept of being put in Twitter Jail. Prior to that very few people outside of bloggers and people who were active in Twitter chats really knew what Twitter Jail was all about.
The Calgary Police team was providing timely flood information that was impacting thousands of people and suddenly thier ability to provide information was halted.
Recently Mark has been story telling in a very uniques and captivating way through #CstSmithStoires on Facebook utilizing the Notes application.
Mark talks about the work around for that and offers some excelllent tips on utilizing social media.
You can follow Mark and the Calgary Police Service: