Chris Hsiung is a Captain with the Mountain View Police Department in California and was instrumental in bringing social media to the northern California department.
Captain Hsiung was the Public Information Officer in 2012 when the Mountain View PD adopted social media as a way to connect with and build better relationships online with their community that would benefit their in person interactions as well.
Mountain View is in the heart of Silicon Valley so there are no shortage of experts in the use of digital communications that can watch what the department is doing and their expectations can be high. Mountain View PD has a great relationship with their citizens and their corporate partners due in part to embracing an open, transparent relationship that is focused on service.
Chris is now the Captain in charge of the Patrol side of the MPD house. As he says, "If it's a uniform function, it falls under my team's command."
Captain Hsiung regularly assists other law enforcement agencies in the use of digital and social media to ensure the best possible outcomes for the greater law enforcement family with the public they serve.