Kerry Heaps on Follow Up Techniques That Make $en$e Episode 121
Contractors Secret Weapon Podcast
Release Date: 05/19/2016
Contractors Secret Weapon Podcast
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info_outlineKerry Heaps on Follow Up Techniques That Make $en$e Episode 121
What is true follow up? Its what happens after you make a presentation.
5 Areas we can improve on to increase our profits for now and the future.
The question is, are they going to buy now or are they going to buy later. They are going to buy so you also have to follow up with some sort of program so that you will get them when I buy later and it's not your competition that gets the sale.
Some of the biggest areas many business owners could improve on follow up
There are five basic mistakes with the follow-up process.
Ultimately we as contractors we need to get in front of more people each week.
1 When you’re going to do the quote most people don't take detailed notes it’s the little things that might count. Like maybe going they may be going on vacation or they are thinking about also doing another project at work or something that might interfere with the spending process.
Yeah don’t rely on your memory.
2 Business owners don't reach out appropriately. They don't ask permission to reach out and follow up
3 Never give up sometimes it takes 5,10, or more calls or times to get that customer on the phone and it's probably not because they're running away from it's probably just because they’re busy. They truly do appreciate the fact that you are following up.
- Most people business owners have no system in place for follow-up .It doesn’t have to be elaborate just create a simple system something that will work for you. But the key is to start it and never stop.
- This is probably the biggest most important one is people let their fear takeover.
We have a tendency to give up on the follow up process like we said before just never give up and know that is not about you. may have to keep trying to get a hold of the prospect in order to follow up you could take 5 to 10 even 15 attempts to get that person correctly on the follow up funnel
Tracking your follow up will show you your stats.it will Show you your averages or the pattern on how many times it takes you to get the in touch with your customer
It is out job as the contractor to set up that expectation of the follow up.
The key is never give up.
For more information about Kerry Heaps
www.strictlymarketingmagazine.com
And email her at