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"Culture Fitness" with Rebecca Clements - MGW #6

Mighty Good Work

Release Date: 07/22/2016

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GUEST: Vice President of Human Resources at Moz, Rebecca Clements  https://moz.com/about/team/rebeccadclements

Rebecca Clements on Linkedin: https://www.linkedin.com/in/rebecca-clements

 

Human Resources’ reputation as being pain-in-the-butt rule-makers and rule-enforcers was a leading reason Rebecca Clements chose to cultivate a different kind of HR experience.

In this episode, Rebecca talks about the imperative of good culture in tech in order to attract and maintain talent from diverse backgrounds of experience.  And she tells us how she and her team do it…

“Culture is something that happens around you unless you are really intentional about it. 

If you are intentional and use it as an advantage within the business, then all of your time spent on it will be worth while and set you apart from your competitors, attract people, and help your business be successful.”

What makes a company “culturally fit?”

  1. Clearly articulated values that everyone in the company embraces, wants to be a part of and upholds.
  2. Intentionality about how priorities are managed.
  3. Treat people well – clients and co-workers. How you treat one will bleed into your behavior with the other.

She generously shares Moz’s value system called TAGFEE that every Mozzer aspires to daily.

 

Transparent:  Be willing to talk about it all: the good, bad, and ugly.  They have a commitment to share what didn’t work, without making excuses.

Authentic:  Bring your BEST authentic self to work.  People bring and share their stories.  They share at Lunch & Learns to offer personal insight.  They are encouraged to speak up and bring their set of experiences to the table.  Active disagreement is vital and encouraged in order to have all opinions authentically on the table. 

Generous:  The company provides paid-paid vacations for employees and sabbaticals for employees after 5 years.  Considering the “Whole Human”.  They match charity donations. They demonstrate a generous mindset by being available with time, information and coaching/guidance. 

Fun:  Positivity- assume good intent, “You have my best interest at heart and I have yours.”  They actively invest in team-building and building community.

Empathetic:  Empathy is key to decision making and solving conflict.  They seek to employ empathetic people to increase the quality of the work environment.  They talk about it, model it and celebrate empathy in their workplace.

Exceptional:  Being willing to choose unique, value-based marketing strategies or “give-aways”.  Offering professional coaching to all of their employees to help them through challenges and opportunities.   Anyone can pursue coaching for any reason at all.  They  know that if you are dealing with something at home or in the office, it will affect your work.  Offering ongoing manager courses for all levels of management or aspiring management to gain skills.

Yes, they even have a Team Happy:  Rebecca leads a team of 5 people at Moz whose mission it is to ensure happiness, productivity and to embody TAGFEE.

 

And, YES, they are hiring.  https://moz.com/about/jobs#listings

 

And, YES, they have an annual marketing conference called MOZCON coming up this fall September 12-14.  Get your tickets here https://moz.com/mozcon

 

Visit Mighty Good Work and The Yes Works at: TheYesWorks.com

Theme music by: Miguel Juarez

Midshow break music by : Allan Loucks www.TinEar.com