WizardCast
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: Website: We know it's been a while. Things have been a bit rough pandemic-wise in the studio. Here's an interview we actually recorded mid-2021 with Jon Varese. Jon is the Senior Director, Documentation, Salesforce.org at Salesforce. He used to be Mark's old boss. We talk about the importance of documentation and more importantly the importance of Compassionate Documentation. It was a fun interview. I hope you enjoy...
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What is User Experience and why is it important to us as Admin and Devs?
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Organizations you can donate your time and money to if you're able.
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We have a special episode including an interview with Kristen Engelhardt - Vice President of Customer & Market Insights at Salesforce. She was they keynote speaker at Midwest Dreamin 2019 and shared a series of stories focused around the question "what would we do if we were not afraid"
info_outlineAre you familiar with Business Analysis (BA)? Do you understand the importance and underlying principles?
What about Europe's new regulation, the General Data Protection Regulation (GDPR)? Are you impacted? Is your Salesforce environment prepared?
Listen as we talk with Ian Gotts, founder and CEO of elements.cloud discuss the importance of Business Analysis and the impacts of GDPR.
Show Overview
00:00 Last Time on WizardCast
01:29 Introduction
02:45 The Joke
03:30 Sponsor/Affiliate mention - Get 1 month free of Libsyn podcast hosting with promo code: podmagic
4:00 Introducing special guest: Ian Gotts
05:12 What is GDPR and what would the US called its version?
06:00 What is Business Analysis aka BA
09:48 Understand the principles of doing Business Analysis
11:10 Story Time: Why it's important to write it down
15:00 How to respond to the can we "Just" do that requests
17:00 Difference between triage and prioritizing
22:40 How to convince your boss doing Business Analysis is worth the time
25:00 Practice your BA skills outside of work
28:00 Who is impacted by GDPR
32:30 Story Time: A Marketing GDPR metaphor with Ferrari
34:50 Why we should follow GDPR even if the fine is meaningless to you
35:50 Right to be Forgotten
37:00 Cambridge Analytica
40:00 Using Salesforce for GDPR compliance
51:00 Everyone is worried about GDPR even Brian's 2 year old
51:48 Pardot Survey on GDPR awareness
1:00:00 Discrimination against Bass
1:01:05 Wrapping up with Ian Gotts
1:01:40 Midwest Dreamin' Announcement Know the Flow Code
1:02:50 Dungeons and Dreamforce http://bit.ly/dndfspring18
1:06:01 Post Credits
Links in This Show
- The Galton Board - Order out of Chaos
- Elements.Cloud Business Analysis e-book
- Element.Cloud GDPR App
- Implementing GDPR using Salesforce & Pardot
- Dungeons and Dreamforce
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Audio and Music provided by:
Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0
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