Libsyn Directory

0163: How to Winn in Salon Business with Industry Extraordinaire, Winn Claybaugh!

Release Date: 07/12/2018

610: Technology CANNOT Replace Everything

Beyond The Technique Podcast

In this episode, Kati explores the irreplaceable human elements that make salon experiences truly magical. From authentic conversation and intuitive energy reading to mentorship and meaningful touch, she shares ten ways that AI will never replicate what happens between real people. You’ll be reminded why community, creativity, and emotional intelligence are the soul of the salon industry. If you’ve ever feared tech could take over—this episode proves the heart of your business is safe. WATCH ON YOUTUBE: GET MY BOOK! From First Date to Forever; How to Market Like A...

609: Where You Get Education Matters, with Ashlee Norman!

Beyond The Technique Podcast

What’s the difference between being internet-famous and being truly educated? In this episode, Kati sits down with globally renowned colorist, educator, and content creator Ashlee Norman to dive deep into the world of hair education—and the impact (both good and bad) that social media has had on the craft. Ashlee shares her incredible journey from Bumble and Bumble network educator to international platform artist, tool designer, and one of the most sought-after voices in dimensional color and modern cutting. Together, they explore why mastering fundamentals, critical thinking, and...

608: You’ll Be Judged Regardless

Beyond The Technique Podcast

Today, Kati gets real about being judged at every stage of her transformation—from weighing over 250 pounds to becoming ultra fit and confident. She shares how judgment doesn’t disappear with success—it simply takes a different shape—and explores the double standards women often face in both business and beauty. Drawing from personal experience and biblical truth, Kati unpacks the difference between pride and humility, encouraging listeners to own their confidence without apology. If you’ve ever felt caught between criticism no matter what you do, this episode will remind you that...

607: Serve Without Sacrificing

Beyond The Technique Podcast

In today’s episode, Kati welcomes salon owner and stylist mentor Lexi Dawn, who shares her journey from Costa Rica to building a luxury booth-rental salon in Carmel, Indiana. Lexi reveals how she empowers stylists to serve without sacrificing, by setting boundaries, pricing with purpose, and staying confident in their value. She unpacks practical strategies for avoiding burnout, hiring support, and building a business model that prioritizes balance and beauty. Whether you're behind the chair or leading a team, this is a must-listen for salon pros ready to grow with clarity and confidence....

606: Appearance Standards

Beyond The Technique Podcast

In today’s mini episode, your host Kati Whitledge breaks down why professional appearance standards—not just dress codes—are essential in the salon industry. She shares compelling data showing that well-groomed professionals earn more trust, land jobs faster, and even boost their sales by up to 20%. Kati explains how first impressions are formed in seconds, making appearance a key factor in client perception. Tune in to learn how to elevate your team's image while still honoring individuality. WATCH ON YOUTUBE: GET MY BOOK! From First Date to Forever; How to Market...

605: Speak Confidently in Any Situation

Beyond The Technique Podcast

Are you ready to speak confidently in any situation, even tough ones? In this episode, returning guest Dawn Bradley shares powerful stories about setting boundaries with compassion, managing client cancellations professionally, and building self-trust in the face of anxiety and people-pleasing. Learn how to stop outsourcing your worth, communicate clearly, and grow your profitability without sacrificing authenticity. If you've ever struggled with confrontation or feared being judged for enforcing your policies, this is your must-listen guide to courageous communication. WATCH ON YOUTUBE: ...

604: Get Feedback and Grow Your Salon

Beyond The Technique Podcast

What if we told you that you can grow your salon by getting more feedback. In this episode, Kati shares how continuous feedback from team members, clients, and prospective hires boosts engagement, retention, and overall productivity—backed by real stats and real-world examples. You’ll hear how her salon uses tools like virtual shadowing, career fair surveys, and mya’s matchmaking software—all for insights to improve hiring, guest experiences, and product decisions. Discover how to create a culture of communication that drives loyalty and lasting growth. WATCH ON YOUTUBE: ...

603: A Loyalty Program That Makes You Money

Beyond The Technique Podcast

Are you leaving money on the table with your salon’s loyalty program? In this episode, salon industry expert and business coach, Doug Campbell joins Kati to share how salons can structure loyalty programs that actually increase profits—plus how to leverage retail, train your front desk like a sales team, and avoid common marketing pitfalls. Don’t miss Doug’s free loyalty calculator and training resources—linked in the show notes! WATCH ON YOUTUBE: GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: POWERED BY: JOIN...

602: The Spender vs. The Saver

Beyond The Technique Podcast

Do you truly understand the psychology behind your clients’ buying decisions? In this episode, Kati Whitledge breaks down the key differences between spenders and savers, offering real-world insights from her book From First Date to Forever. You’ll learn how to identify each persona, how to speak their emotional language, and how to deliver a client experience that keeps them loyal for life. Whether you're in beauty, sales, or customer service, this episode will transform the way you connect with your customers. WATCH ON YOUTUBE: GET MY BOOK! From First Date to Forever;...

601: How to Survive The Beauty Industry

Beyond The Technique Podcast

In this raw and inspiring episode, Wesley Palmer reveals the real challenges of surviving and thriving in the beauty industry. From dropping out of hair school to becoming a top educator with Paul Mitchell, Wesley shares the unfiltered journey of career reinvention, industry burnout, and the power of authentic connection. You’ll hear how sobriety, self-care, and social media transformed his career, and why so many stylists burn out before they ever break through. If you're questioning your path or looking for a spark to reignite your passion, this is the must-listen conversation you...

More Episodes

If you love getting a dose of tough love while simultaneously being inspired, today’s episode is for you! Winn shares so many secrets to success and also dives into what may be preventing us from living the life we were meant to live. If you want to “winn” at business, join us today for this inspirational talk!

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