Ep.12 - How To Avoid Attrition with Desmond Lomas
Release Date: 04/09/2019
Ep.42 - Virtual Events 101 with Guido Guzzo and Desmond Lomas
Meeting Architect Podcast
On this episode, Brenda is joined by Guido Guzzo, Client Solutions Director at Encore, and Desmond Lomas, Global Sales Director - The Howes Group. Guido, Desmond and Brenda have a great discussion about digital events, past, present and future. They also discuss the evolution of digital meetings from being a "one-way valve" to a more interactive experience. Discussed in this episode: New online meeting applications Microsites Are digital events less work? Breakout rooms, live feed & pre-recorded segments What will become of digital meetings post COVID? A one-way valve How is...
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Ep.41 - The Value and ROI of Mentoring with Greg Plazek
Meeting Architect Podcast
On this episode, Brenda is joined by Greg Plazek, Account Executive, Marriott Hotels, Canada Accounts Sales Team. Brenda and Greg have a great discussion about mentorship, leadership, giving and getting advice, and giving back to the industry. Discussed in this episode: Mentorship: The importance of giving back Who were Greg's mentors What is the best and worst advice The responsibility to give back as a leader What it means to have a personal board of directors Greg and Meetings Professional International (MPI) What is Imposter Syndrome? Key Learning: Having...
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Ep.40 - COVID-19: Mitigating Future Risk with Jo-Anne Jobson
Meeting Architect Podcast
On this episode, Brenda is joined by Jo-Anne Jobson, Principal, Sites Unlimited. Brenda and Jo-Anne discuss how the conference and meetings industry will move forward as the restrictions from the pandemic are lifted and we start to come back to a new normal. Discussed in this episode: A cancelled trip The realization to start re-scheduling business Looking at 2021 Looking into the future of clauses: Force Majeure Rate Review Attrition Face to face meetings are not going away Collaboration and cooperation Key Learning: Face to face meeting builds trust...
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Ep.39 - Insights to Host an International Meeting with Joanne Charlebois (Re-Play)
Meeting Architect Podcast
On this episode Brenda is joined by Joanne Charlebois, CEO, Speech Language & Audiology Canada. Brenda and Joanne discuss: Risk management Measuring the success of your conference Balancing the risk of being innovative and being responsive to what your members want. Key Learning: The soft and hard metrics to measure the success of your conference. ➡️ The Meeting Architect Podcast is proudly brought to you by
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Ep.38 - Bringing Balance Into Your Day with Anne Stubbs (Re-Play)
Meeting Architect Podcast
On this episode, Brenda is joined by Anne Stubbs, President & CEO of Yoga In My Backyard. Anne is a Yoga & Meditation Teacher and Fitness Instructor. Brenda and Anne talk about the value and benefits of Yoga, Meditation and other mind-body disciplines for lowering levels of stress and bringing more balance into your life. Discussed in this episode: Benefits of a regular practice Taking a breath Being present Balance in the modern world Intentional rejuvenation Healing tools Begin and end your day with a pause Key Learning: Creating a practice that allows...
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Ep. 37 - The Role of a Global Sales Office with Paula Sebeizzi
Meeting Architect Podcast
On this episode, Brenda is joined by Paula Sebeizzi, Global Account Executive, Marriott International. Brenda and Paula discuss the role of a global sales office and how they bridge the gap between the venue and the meeting architect. Discussed in this episode: Being a strategic partner Acquisitions, growing to thirty brands Merging verticals Upcoming Marriott trends Global trends Independent hotel ownership Sales vs Revenue Ritz Carlton Reserve What three items does Paula never leave home without? Key Learning: With large acquisitions and mergers it is important...
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Ep.36 - Building Trust With Clients and Your Team with Stephane Pelletier
Meeting Architect Podcast
On this episode, Brenda is joined by Stephane Pelletier, General Manager, Ottawa Marriott Hotel. Brenda and Stephane discuss how Meeting & Conference business fits into the big picture of business at the hotel. Discussed in this episode: Is Meeting & Conference business important? Stephane's journey to GM Working in every department Over and above for every meeting The evolution of the Revenue Manager position RevPAR Meeting Architects - learning the heartbeat of the hotel Key Learning: It is important to make a human-to-human connection when choosing your event...
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Ep.34 - Karen Norris (Re-Play)
Meeting Architect Podcast
On this episode Brenda is joined by Karen Norris, CMP, Conference Manager and Meeting Architect for the Canadian Association of General Surgeons. Brenda and Karen discuss the shift from meeting planner to meeting architect and the tremendous change the industry has undergone in the last ten years. Brenda and Karen also discuss: Creating experiences that influence change Crisis management The un-conference The education experience and importance of how adults learn Having Passion ➡️ The Meeting Architect Podcast is proudly brought to you by
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Ep.33 - PCMA 2019 with Heather Reid & Krista Cameron
Meeting Architect Podcast
On this episode, Brenda is joined by Heather Reid, Founder, Planner Protect Incorporated, Innovative Conferences & Communications and Co-Chair of PCMA CIC 2019 & Krista Cameron, Business Development Director, Freeman Audio Visual Canada and Co-Chair of PCMA CIC. Brenda, Heather and Krista discuss the process of planning, conceptualizing and executing PCMA CIC Conference, 2019. Discussed in this episode: The planning begins The vision for the experience Learn, adapt & implement Conference theme & keynotes Inclusivity Innovations - avatars, holographic effects ...
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Ep.32 - Building Relationships Through Gifting with Rosemary Vaughan
Meeting Architect Podcast
On this episode, Brenda is joined by , GiftRevel - Owner & Destination Gifting Specialist. Brenda and Rosemary have a great conversation about gifting, the psychology around gifting and how Rosemary got her start in the gifting industry. Discussed in this episode: Finding the right gift Artisan community Special and unique Giving and receiving Is it just the thought that counts? Branded gifts Memory reactivation Sustainable gifting Hero at home Planning and timing Key Learning: Gifting is about connecting, building a relationship and creating a memory. Check Out...
info_outlineOn this episode Desmond Lomas, Global Sales Director - The Howes Group shares his Top 5 strategies for how to avoid attrition.
- Tracking your room pick-up and pace
- Attrition clauses in your contract
- Mitigate attrition when the hotel can re-sell dropped rooms
- Review your marketing
- Communicate with the hotel
Key Learning: How to avoid attrition.
➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group