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Communicating for Chronic Care Management Success

eCW Podcast

Release Date: 10/20/2022

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Monica Salopek of Acadiana Health & Wellness in Lafayette, Louisiana, said that providers are the driving force behind successful implementation of Chronic Care Management (CCM) programs. Her practice launched the CCM program to focus on patients who need more one-on-one attention. They have succeeded with it thanks to the initiative and strong communication skills of providers, with follow-up communications by staff.