Teaming and Psychological Safety with Dr. Amy C. Edmondson
Release Date: 06/20/2018
Foundations of Teaming: Fostering Psychologically Safer Spaces
Relational Rounds
This podcast showcases a deeper discussion of psychological safety, described by Amy Edmondson, an expert on leadership, teaming, and organizational learning, as “a shared belief that the team is safe for interpersonal risk-taking.” You will hear Dr. Brian Park share stories of colleagues leading from where they stand to create safer spaces for those around them. With the current COVID-19 crisis, there has been an increase in fear, anxiety, and stress among healthcare workers. Psychological safety is always important, but now more than ever, we need to make sure people can speak up to...
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Listening Well: Inviting Others to Share Their Stories
Relational Rounds
Stories are powerful. Stories help us feel seen and give us a sense of being known. Listening to a colleague’s story can transform your relationship, allowing you to move from, “I know what she does” to “I understand what she cares about.” Listen for more on how to invite others to share their stories. Key takeaways: [1:26] PCP is reengineering the way of delivering the relational leadership curriculum. [2:50] Listen to understand. [3:10] Matt Lewis, senior strategic consultant at PCP. [5:24] The importance of feeling seen. [6:25] Storytelling to achieve a quick sense of community....
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Medical Education with Dr. Mark Schuster
Relational Rounds
Dr. Mark Schuster is a physician, scientist, and advocate for healthy families and communities. Dr. Schuster is recognized as an international leader in research on child, adolescent, and family health, concentrating on topics such as quality of care, health disparities, family leave, obesity prevention, and bullying. Dr. Mark is a founding dean and CEO of Kaiser Permanente School of Medicine
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A Team to Fix HealthCare — Stephanie Bartz, Curtis Mock, Todd Staub, and Kay Stevens Madler from OptumCare
Relational Rounds
The statistics are now known by everyone: by September 2018 it was reported by the Physicians Foundation that 78% of doctors are presenting symptoms of burnout. Physicians have the highest rates of suicide in the nation; interns experience a 10-fold increase in depression during the first year of internship; it is a very tough time to be in medicine. There are many institutions fighting back against this trend; one of them is OptumCare
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A New Perspective in Medical Education— Dr. Mark Schuster, MD. Ph.D.
Relational Rounds
A physician, scientist, educator, and advocate for healthy families and communities, Dr. Mark Schuster is an international leader on quality of care, health disparities, and prevention. Author of two books and more than 200 journal articles, Dr. Schuster was appointed founding Dean and CEO of the Kaiser Permanente School of Medicine in 2017. The school is set to open its doors to an inaugural class of aspiring clinicians this year
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The Wright Center’s residency program keeps advocacy at the core — Patrick Kinner and Nickia King, DO
Relational Rounds
Elizabeth Metraux is having two thoughtful conversations at Unity Health Care in Washington, DC, a Teaching Health Center connected with The Wright Center for Graduate Medical Education. She speaks with Patrick Kinner and Dr. Nickia King about the gap between what is taught in medical schools and the realities of daily practice, particularly the social determinants of health
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The Healing Power of Stories with Jonathan M. Adler, Ph.D.
Relational Rounds
Jonathan M. Adler, Ph.D. is Chief Academic Officer and Co-Director of Healing Story Sessions for Health Story Collaborative, an amazing organization that champions the use of story and medicine as a tool for connection, healing, and action. Jonathan Adler has a Ph.D. in clinical and personality psychology from Northwestern, he is a clinical psychologist, member of the editorial team of the Journey of Personality and professor at Olin College
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Health Is Not Just a Diagnosis — Sejal Hathi, MD
Relational Rounds
Sejal Hathi, MD, MBA is a resident physician at Massachusetts General Hospital and an award-winning social entrepreneur dedicated to building better health systems for vulnerable populations globally. Presently, she serves on the national boards of political organization Arena and civic organization Indiaspora. Previously, she founded and led two social enterprises advancing women's rights and agency around the world. Sejal received her MD/MBA from Stanford and her BS with honors from Yale
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Social Determinants of Health — Dr. Norman Oliver
Relational Rounds
Dr. Oliver served as the Deputy Commissioner for Population Health for the Virginia Department of Health. Before accepting the Deputy Commissioner position, Dr. Oliver was the Walter M. Seward Professor and Chair of the Department of Family Medicine at the University of Virginia School of Medicine. As Chair, Dr. Oliver helped lead the transformation of the Departments clinic sites into patient-centered practices focused on population health.
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Passion for Research with Erin Sullivan Ph.D.
Relational Rounds
Erin E. Sullivan, Ph.D., is the Research and Curriculum Director at the Harvard Medical School Center for Primary Care. In this role, Erin leads the Center’s research program, where her team studies high-functioning domestic and international primary care systems. She also holds a faculty appointment in the Department of Global Health and Social Medicine and co-directs the Physician as Leader course for fourth-year medical students
info_outlineDr. Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School; she received her Ph.D. in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University too. She is also the author of several books about teaming and psychological safety. Dr. Edmondson joins Elizabeth Metraux to talk about key topics like how to create a work environment where people can feel confident and safe to share their worries and expose their weaknesses and errors. Dr. Edmondson explains how hierarchy and teaming are not exclusionary, and how learning to ask the right questions can be more important than clever answers. Listen to this podcast and be inspired by the amazing work of Dr. Edmondson in human interactions to make the world a better place, one team at a time.
Key takeaways:
[:35] Dr. Edmonson career briefing
[1:13] How did Dr. Edmondson started working in the field of teaming?
[5:15] Psychological safety and its relationship with performance.
[5:37] How do you teach a human skill like psychological safety?
[7:09] Essential importance of teamwork specially in healthcare.
[9:18] Hierarchy and Teaming, when one or the other?
[12:04] Basic advice for a new leader in creating trust and safety in teamwork: Ask Questions.
[13:45] Humility is strength.
[16:18] How challenges like demographic diversity should be acknowledged?
[19:05] Making room for belonging.
[23:05] Psychological safety in hierarchies.
[26:30] Opportunities and vulnerabilities across the career stage in leadership.
[28:20] Being a leader can be a lonely job but also a meaningful one.
[29:30] There is an increasing burnout issue in health care, can a change be made or is too late for that?
[34:35] Not just sick care but health care.
[35:53] What Dr. Edmondson has learnt about herself during her time in teamwork?
Mentioned in this episode:
Relational Rounds at Primary Care Progress
Primary Care Progress on Twitter
Learn more about Dr. Amy Edmondson.
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, Dr. Amy C. Edmondson.