539: The 3 Channels to Deliver Your Tone with Martha Lucius
Restaurant Unstoppable with Eric Cacciatore
Release Date: 10/06/2018
1081: Tony Christofellis Co-Founder of Salad and Go and Angie’s Food Concepts
Restaurant Unstoppable with Eric Cacciatore
Tony Christofellis is the co-founder of and the co-founder of , all based in Phoenix, AZ. Tony grew up in the restaurant industry with many of his family members owning restaurants. In 2011, he got the idea for Salad and Go, and in 2013 it opened. The purpose of Salad and Go was to make organic food more affordable and drive-through friendly. Eventually Salad and Go received private equity and the other partners wanted to take the concept in another direction, so they parted ways. Tony then opened Angie's Food Concepts, which seeks to make luxury foods affordable to everyone. There are...
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1080: David Conn Partner 4Top Hospitality
Restaurant Unstoppable with Eric Cacciatore
David Conn is a Partner at . David Conn began working FOH in restaurants during college to earn good, quick money. David truly grew as a restaurant professional, though, while working with , an Italian concept under the 4Top Hospitality umbrella. Tpday, David is a partner with 4Top Hospitality and there are currently 6 concepts in and around Jackson, MS in the 4Top family of restaurants. Favorite success quote/mantra: "Excellence is simplicity." In this episode we will discuss: FOH Partners Opening a restaurant Buffets Credit card processors ESOPs Today's sponsor: : Are you a chef,...
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1079: John Currence Chef/Owner City Grocery Restaurant Group
Restaurant Unstoppable with Eric Cacciatore
John Currence is the Executive Chef and Owner of , HQ'd in Oxford, MS. John opened his first restaurant, City Grocery, at 26 in 1992. John later opened which has scaled to 22 locations today. The company has its sights currently set on 50 locations nationwide. Favorite success quote/mantra: “Everything is everybody’s job all the time.” “Don’t your own press.” “Never forget that it’s your people that give you the ability to make the living that you do. In this episode we will discuss: Partners Labor markets Cooking Leadership Scaling Tech stack...
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1078: Vishwesh Bhatt Executive Chef and Co-Owner of Snackbar
Restaurant Unstoppable with Eric Cacciatore
Vishwesh Bhatt is the Co-Owner and Executive Chef at Snackbar, located in Oxford, MS. Vishwesh immigrated to the US from India and in college, he studied biology. It wasn't until he worked at a restaurant that he decided to become a chef, then went to culinary school in Miami. He worked in the City Grocery family of restaurants, which includes Snackbar (opened in 2009), until he took over as head chef and become part owner around 2017. Favorite success quote/mantra: "Respect." In this episode we will discuss: Culinary school Partners Respect Equity Opening and closing restaurants Today's...
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1077: Jeff Good Owner & President Mangia Bene
Restaurant Unstoppable with Eric Cacciatore
Jeff Good is the owner and President of Mangia Bene (and 2 other restaurants) in the Jackson, MS area. Jeff started in the industry as a teen, and also at that time he met his business partner in high school. After college, Jeff went into sales. He left that industry and decided to open a restaurant with his childhood friend, who is a chef. In order to convince investors to invest, he held dinners out of his home. Today, he owns 3 restaurants in the Jackson, MS area. Favorite success quote/mantra: "I ask God to help me do the right thing." In this episode we will discuss: Raising...
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1076: Charles Morgan, a “Restaurant Guy”
Restaurant Unstoppable with Eric Cacciatore
Charles Morgan considers himself simply a "restaurant guy" from Atlanta. Charles started in the restaurant business in Gulf coast Florida in 1979. Today he owns approximately 12 restaurants all over the Florida panhandle and the surrounding areas. Favorite success quote/mantra: "Common sense in an uncommon degree is what the world calls wisdom." In this episode we will discuss: Expanding Restaurants in the 70s/80s/90s Commercial fishing and restaurants Profit sharing Labor markets Today's sponsor: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is...
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1075: Faras Kargar Owner Delbar Restaurant and Bar
Restaurant Unstoppable with Eric Cacciatore
Fares Kargar is the Owner of and in Atlanta, Georgia. Fares was born in Iran and grew up there until he was 18 when he moved to the US. Once in Atlanta, he went to school for hospitality management and while in school, he began working in restaurants. Once he graduated, he moved on to work in many restaurants, including Waffle House, until he landed at Rumi's Kitchen where he quickly became a GM. Finally, in 2020, he opened his first restaurant, Delbar. Today, there are 4 Delbar locations. Favorite success quote/mantra: "This too shall pass." In this episode we will discuss: ...
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1074: Doug Turbush Chef & Owner Seed Kitchen and Bar
Restaurant Unstoppable with Eric Cacciatore
Doug Turbush is the Chef & Owner of in Atlanta, GA. Doug started in the business as a 15 year old washing dishes. He went to school for hotel managment and went to the C.I.A. after that. His goal was to open his own restaurant by his early 30s. He lived and cooked in Thailand and lived and cooked in Atlanta until at 39 he opened Seed Kitchen and Bar in Atlanta in 2011. In 2013 he opened Stem Wine Bar next to Seed, and in 2016 he opened another restaurant which then closed in 2024. Favorite success quote/mantra: "Make it nice or make it twice." In this episode we will discuss: ...
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1073: Jen Hidinger-Kendrick Founder of Giving Kitchen
Restaurant Unstoppable with Eric Cacciatore
Jen Hidinger-Kendrick is the Founder of . Jen and her late husband, Ryan, started a supper club in Atlanta around 2012. The supper club was incredibly successful and finally, four years later, they opened Staplehouse together. Staplehouse was also a great success. However, before the restaurant opened, Ryan was disgnosed with cancer and passed away in 2014. Jen sold her share of the restaurant to her partners and started Giving Kitchen, a nonprofit with this mission: "to provide emergency assitance to food service workers through financial support and a network of community resources."...
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1072: Damian Otero and Miguel Hernandez, CEO and COO at Rreal Tacos
Restaurant Unstoppable with Eric Cacciatore
Damian Otero is the CEO of Rreal Tacos and Miguel Hernandez is the company's COO. Damian and Rreal Tacos were previously on the show for episode 945 back in 2022. At that time, Rreal Tacos was opening their third location. Today there are 8 locations with more on the way. They are based in Atlanta, GA. Favorite success quote/mantra: "Create an opportunity biug enough for everybody to get a piece of the action." In this episode we will discuss: Negotiating leases Real estate and restaurants Growth/expansion Sharing equity with employees Marketing Today's sponsor: : Are you a chef, owner,...
info_outlineHailing from Baltimore, MD, Martha Lucius got her start in Washington, DC as a server after graduating college. 9 year later she opened a bakery and cafe. That bakery went strong for 18 years, before Lucius decided to create her own business, www.marthalucius.com, where she mentors restaurant owners through online programs, strategy calls, and on site consulting.
This is Martha's 2nd time on the show. To listen to Martha's first interview, head to www.Restaurantunstoppable.com/497. Today, Martha is here to discuss why you need to be mindful of your tone and how tone helps create repeat customers.
Show notes…
Favorite Success Quote or Mantra
"Enjoy the food your serving. Be happy about it and spread the joy on the plate."
In this episode with Martha Lucius, we discuss:
- Staying in your lane, do the things that make you happy, and partner with the people who are strong with where you're week.
- Focusing on being the best at what you do so you can attract onto yourself the best.
- Why getting specific with your vision, core values, and mission is so important when your have partners
- Being mindful of the tone you're putting out
- What tone is.
- The 3 channels to be delivering your tone.
- Brand Imaging.
- Social media.
- Connecting with businesses through Linkedin
- In house.
- Stripping formalities.
Resources Mentioned
- Martha's first interview with Restaurant Unstoppable: 497: Slowing Down to Speed Up with Martha Lucius
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Huge thanks to Martha Lucius for joining me for another awesome episode. Until next time!