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BBB Warning About Vacation Rentals!

Your Moment of Trust

Release Date: 09/01/2023

Wrong Number Text Scams show art Wrong Number Text Scams

Your Moment of Trust

A Podcast by BBB of the Tri-Counties:   A BIG thank you to Ayers Automotive Repairs in Santa Barbara for Supporting this Podcast! Welcome to this week’s edition of Your Moment of Trust! A new text message scam seems so innocent that it’s tempting to reply. But con artists are using phony “wrong number” texts to lure victims into conversation and falling for a scam. How the scam works You receive a text that reads something like this: “Hey is this John? It’s Amanda. We chatted on Tinder before when I came to visit my cousin but we never met irl. I’m back in town if you want...

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Your Moment of Trust

A Podcast by BBB of the Tri-Counties: http       A BIG thank you to in Santa Barbara   Welcome to this week’s edition of Your Moment of Trust! The end of the year is a time to show appreciation for those who provide necessary services and little luxuries in your daily life. But this year, the increased cost of goods and services means you may need to pay extra attention to your tipping budget. Even if you are limited in what you can give, there’s no need to feel uncomfortable. A little extra thoughtfulness can go a long way. Determining who to tip and how...

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Your Moment of Trust

A Podcast by BBB of the Tri-Counties:  https://www.bbb.org/local-bbb/bbb-of-the-tri-counties A BIG thank you to Ayers Automotive Repair for supporting this podcast! https://www.ayersrepairs.com Welcome to this week’s edition of Your Moment of Trust! Even with inflation worries this holiday season, most pet owners still plan on spoiling their fur babies with holiday gifts. According to a poll by Chewy in 2022 (Chewy is a BBB Accredited Business), more than 90% of pet owners include their pets on their holiday shopping list, and another study shows that giving to pets makes people happy....

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Your Moment of Trust

A Podcast by BBB of the Tri-Counties     A BIG thank you to Ayers Automotive Repair for supporting this podcast. https://www.ayersrepairs.com Welcome to this week’s edition of Your Moment of Trust! Supply chain problems, shipping delays, and inflation can make it even tougher to create and stick to a budget during the holidays. This meansthat planning ahead and knowing your sp ending limits are more important than ever. How can you build a holiday budget that will cover buying for everyone on your list while keeping you out of debt? BBB recommends the following steps for...

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Your Moment of Trust

Welcome to this week’s edition of Your Moment of Trust! When shopping for a team jersey or other sports memorabilia, Watch out for fakes. Scammers know that authentic game-used and/or autographed items can fetch big bucks – especially for items commemorating big games. When shopping online, it can be hard to trust that a seller or product is genuine. Follow these tips when buying sports memorabilia: “Game-used” items are highly sought after. Buyers prize items that saw action on the court or field as valuable parts of sports history. Consumers should be aware that there is a...

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Your Moment of Trust

Welcome to this week’s edition of Your Moment of Trust! National experts are predicting an increase in spending this holiday season. There is also a concern if many of the items on consumers' holiday lists will be available on the shelf or online and are faced with the disappointing words: “Sorry, this item is currently out of stock.” That’s especially true when there are challenges with supply chains. But does that mean the words “out of stock” are the end of the line? Not at all. With a little determination and some creative thinking, the item might be found and purchased....

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Your Moment of Trust

A podcast by   A BIG thank you to in Santa Barbara for supporting this podcast!   Welcome to this week’s edition of Your Moment of Trust! You’ve likely heard ads on the TV or radio about the Camp Lejeune class action lawsuit for U.S. military veterans and their families exposed to tainted water at the camp. Marketing agencies and law firms spent over $40 million advertising the lawsuit. Now, scammers are jumping on board too, hoping all the media attention makes it easier to trick people, especially military personnel, into falling for common scam tactics. How the scam...

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Your Moment of Trust

A Podcast by   A BIG Thank you to for Supporting this Podcast Welcome to this week’s edition of Your Moment of Trust! Retailers and shippers traditionally hire seasonal workers to fulfill holiday shoppers' demands, whether online or in person. These jobs are a great way to make extra money, sometimes with the possibility of turning into a long-term employment opportunity. However, they are sometimes not all that they seem. When looking for something part-time or to fill the gap until a better opportunity comes, the Better Business Bureau has some suggestions to make the seasonal job...

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Your Moment of Trust

A Podcast by BBB of the Tri-Counties:  A BIG thank you to Ayers Automotive Repair in Santa Barbara, for supporting this podcast. Welcome to this week's edition of Your Moment of Trust! Zombie debt is defined as debt that has been “raised from the dead,” so to speak. It could even be something you never owed at all.  When a person doesn’t pay a debt, the lender will take action – by phone, letter, or even a court case – to collect the money they are owed. In some cases, though, the debtor simply can’t pay or can’t be found. In other cases, the debtor files...

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Your Moment of Trust

This Podcast is Brought to you by A BIG thank you to of Santa Barbara for supporting this podcast!   Welcome to this week’s edition of Your Moment of Trust! One of scammers' favorite tactics is impersonating a person or organization you know and trust. That's the premise of this new text message scam, which has been popping up in recent BBB Scam Tracker reports. This time, con artists are impersonating your bank. How the scam works You receive a text message that looks like a fraud alert from your bank. It claims there is some unusual activity in your...

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A podcast by BBB of the Tri-Counties

A BIG thank you to Ayers Automotive Repair in Santa Barbara for supporting this podcast.

Welcome to this week’s edition of Your MOment of Trust!

BBB Scam Tracker has gotten numerous reports of a clever travel scam this summer vacation season. Con artists pretend to own a vacation rental and insist on being paid directly rather than through the official rental platform. If you book with them, you’ll be out of money and face a potentially ruined vacation.

How the scam works:


You search a vacation rental site, such as VBRO or Airbnb, for a place to stay on your
next trip and find a perfect rental listing. The photos are beautiful, and the price is right.
Other times, you discover the rental through a social media post. The scammer may
have shared it to a Facebook group, claiming to be renting “their” vacation home.
Either way, when you message the “owner” about booking, they offer you a deal. If you
book with them directly, paying through a digital wallet, such as Venmo or CashApp,
instead of the rental platform – they can give you a discount. You agree and send an
initial payment. The scammer may reply with a realistic-looking receipt. But once the
scammer receives your money, they stop replying to messages. Unfortunately, the
vacation home may be real, but the person you paid to rent it is a scammer. They don’t
own the property, and your deposit is in the hands of scammers.

One consumer reported this experience: “I booked a long-term rental for June and July
on Airbnb through a female host advertised as Amy. I was contacted soon after by a
man named Sean over text. He requested a phone call and suggested we go through
Venmo instead of Airbnb to avoid fees and to give me a discount…. I decided to cancel
to protect myself, but Sean refused to return my 1st-month rent payment of $2,500. I
have never been able to speak to Amy and believe he is using this profile as a cover-up
to scam people out of money and avoid taxes.”

How to avoid online booking scams:

● Do business with reputable websites. Legitimate websites like VRBO and Airbnb
have certain policies to protect renters and rental owners. If there’s a problem
with your rental, you can open a case, and you may get your money back. If a
seller asks you directly to book outside a website, think twice.
● Research the rental property. Do an online search for the owner's name and/or
the property’s address. Look for complaints online, watching for any reports of
scams or dishonest behavior.
● Pay with a credit card. Whenever possible, use your credit card to make online
purchases. It is easier to dispute fraudulent charges, and you have a better
chance of getting your money back if something goes wrong.
● Save any documents related to your purchase. Save copies of your receipt, order
confirmation page, shipping information, etc. You may also want to save a copy
of the business’ return policy so you know how to proceed if there is a problem
with your order or if it doesn’t arrive within the promised timeframe.

For more information

See BBB’s travel HQ for more tips for planning and booking your next vacation. Read
these tips on avoiding hidden travel fees and spotting hotel scams.
If you spot a scam while booking travel online, report it at BBB.org/ScamTracker. Your
report can help other consumers spot a scam before it’s too late.

Until next time!