Association Chat Podcast
Welcome to the Association Chat Podcast, hosted by KiKi L'Italien, a luminary in the world of association leadership and community engagement. Recognized as a trailblazer and influencer, KiKi brings her wealth of experience and insights to this unique platform, which has become a cornerstone in the association industry. In each episode, we delve deep into the heart of associations, uncovering the latest trends, challenges, and opportunities that shape the world of organizational leadership. KiKi's thought-provoking conversations with industry leaders, innovators, and change-makers not only inspire but also provide actionable strategies and insights. Our guests come from diverse backgrounds, offering a mosaic of perspectives that enrich the understanding of what it takes to thrive in today's dynamic environment. Association Chat Podcast is more than just a series of discussions; it's a journey into the core of what makes associations tick. We explore topics ranging from digital strategy and marketing to community building, always with an eye on how these elements interweave to create robust, resilient organizations. Whether you're a seasoned professional or new to the world of associations, this podcast is your go-to source for inspiration, education, and a sense of community. Our tagline, "Inspiring associations and the people who run them," isn't just a catchphrase. It's a commitment to delivering content that empowers, enlightens, and elevates the association community. Join KiKi L'Italien on the Association Chat Podcast, where we're not just talking about the future of associations – we're creating it. You can sign up for the Association Chat newsletter and other resources at www.AssociationChat.com
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Your Secret Leadership Superpower | Zovig Garboushian
03/26/2024
Your Secret Leadership Superpower | Zovig Garboushian
Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again. In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best. Why It’s Time to Look Inward: Uncover why the inner game matters more than ever in today's workplace and how it can transform not just your career, but your entire team's dynamic. Transformative Practices: Discover powerful practices that can shift your thinking, actions, and feelings towards greater success and fulfillment. Mindset Mastery: Learn how to recalibrate your mindset for ease, flow, and authentic confidence, setting the stage for leadership that inspires and achieves. Interview streamed live at 2 pm ET, Tuesday, March 5, 2024, with Zovig Garboushian, who is a master of change and transitions. For those looking to dive deeper, join us over at www.associationchat.com for more insights and tools to enhance your leadership journey. Don't forget to subscribe to the podcast and newsletter for more wisdom-packed episodes and resources that promise to elevate your association game!
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A Hot Take on Trust – Do They Trust Your Association?
03/05/2024
A Hot Take on Trust – Do They Trust Your Association?
In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?" Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape. Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations. Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you. Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.
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Can AI Help Make Higher Education More Equitable?
02/27/2024
Can AI Help Make Higher Education More Equitable?
AI and Equitable Education...we hear alot about the harm that generative AI can cause on campuses, but can it also heal and improve equitability for higher ed? Join host KiKi L'Italien for this episode featuring insights from Charles Ansell of Complete College America, Michael Baston from Cuyahoga Community College, and Audrey Ellis, the visionary behind T3 Advisory. This discussion zeroes in on the role of Generative AI in creating a more equitable education landscape within higher education. Tapping into the wisdom of the "Leveraging AI to Increase College Completion and Equity" playbook, our guests shed light on how AI technologies are not only reshaping the academic experience but also leveling the playing field for students from all walks of life. This episode explores how AI fosters an inclusive environment, enhances student success, and bridges longstanding gaps in educational equity. Moreover, we'll tackle the significant policy conversations, showcase practical AI applications in academia, and forecast how AI continues to sculpt a future where equal opportunities in education are not just a goal, but a reality. Tune in to uncover the pivotal role Generative AI plays in championing equitable education, marking a step forward in ensuring every student has the chance to succeed. Discover why AI in higher education is not merely a leap in technology but a leap towards hope and equal opportunities for all. Questions discussed
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ASAE Launches Association Governance Institute – What is it? What happens next?
02/20/2024
ASAE Launches Association Governance Institute – What is it? What happens next?
ASAE Launches Association Governance Institute – what is it and what happens next? "Charting New Horizons in Association Leadership: Paul Pomerantz Talks AGI Launch" Tune into Association Chat with host KiKi L'Italien as we welcome Paul Pomerantz, the force behind the new Association Governance Institute (AGI). In this episode, we uncover the essentials of AGI's mission. Discover how AGI aims to equip board members, CEOs, and staff with the tools and knowledge needed for stellar governance. With Paul's rich history in leading associations to new heights, he'll share valuable perspectives on building a governance framework that supports mission achievement, transparency, and stakeholder trust. Whether you're catching the live stream to interact with us directly or watching the replay, this episode promises a wealth of insights into how AGI will influence the future of association leadership.
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The AI Evolution in Associations with BettyBot AI’s Pioneers
02/13/2024
The AI Evolution in Associations with BettyBot AI’s Pioneers
Join host KiKi L'Italien on Association Chat as she looks into the transformative impact of AI on associations with guests, BettyBot.AI thought leaders: Rob Barnes, Thomas Altman, and Dray McFarlane! Discover how associations are revolutionizing education and engagement through technology – and how BettyBot's leaders are helping them to do it! Highlights from this discussion include: Unlocking Forgotten Knowledge: Learn how AI like BettyBot can look into the depths of an association's knowledge base, uncovering valuable documents and resources that even experts within the organization may have forgotten. This ability to augment the human recollection and pull in additional context promises a higher quality of information and resources. Bridging Knowledge Gaps: The conversation reveals how AI tools can help associations identify gaps in their content and knowledge offerings. By analyzing inquiries and interactions, associations can proactively fill these gaps, ensuring that they remain at the forefront of their industry's needs and inquiries, thus fostering a cycle of continuous improvement and relevance. Personalized Member Engagement: The episode explores how AI can tailor interactions to each member's specific inquiries, creating a hyper-personalized experience. This level of personalization is unprecedented and can fundamentally change how members engage with their associations, making every interaction meaningful and directly relevant to their needs. Please make sure to like, share, and subscribe (if you haven't already)! Also, be sure to sign up for the Association Chat Weekly Newsletter at . Also, please let us know what you think about the podcast. Drop your questions or comments in the Association Chat community – we have a highly engaged , , and that are free to join!
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Meet This Association's New AI Staff!
02/06/2024
Meet This Association's New AI Staff!
An association introduces its new AI "staff" – and the robot overlords are friendly (for now)... Welcome to this episode of the Association Chat Podcast, full of the delights and dorkiness that any well-intentioned association podcast talking about technology these days can hardly avoid. For this episode, we talk with Liz Peuster, CAE, Director Of Communications & Public Relations for the South Carolina Association of CPAs about how they are using AI, and specifically generative AI, in their association. Liz has some poignant thoughts about curiosity, ongoing learning, and how to embrace our robot overlords (okay, maybe I made up that last part, but I was looking for some drama). Please enjoy this episode and let me know what you think about it. I'm part of a small group of association podcasters who are regularly providing feedback for each other's podcasts now and so I feel the pressure to improve the experience for all of us. Your feedback helps me! You can subscribe to the Association Chat newsletter at AssociationChat.com and please share this episode with your friends and colleagues of you liked it!
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Higher Logic's Homecoming: Charting a Future with the Dream Team
01/30/2024
Higher Logic's Homecoming: Charting a Future with the Dream Team
Join Association Chat for a discussion with Higher Logic's visionary leaders in our latest episode of Association Chat. We sit down with Rob Wenger, Co-Founder and CEO, alongside returning giants Mark Lowry and Conor Sibley, now serving as Chief Revenue Officer and Chief Technology Officer, respectively. This episode, "Higher Logic's Homecoming: Charting a Future with Rob Wenger, Mark Lowry & Conor Sibley," explores the strategic foresight and innovative spirit driving Higher Logic's latest moves. We explore their insights, lessons from their unique journeys, and their collective vision for HL's future. From discussing the potential of AI and automation in enhancing member experiences to unraveling the intricacies of leadership and innovation, this conversation will surely be a deep dive into the minds shaping a leading company in the association industry. Tune in to get inspired!
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Association Podcasters Battle Royale
01/23/2024
Association Podcasters Battle Royale
Get ready for the most epic, laugh-out-loud episode yet – "Association Podcasters Battle Royale"! This was a full-on adventure where the best of the best association podcasters clash in a hilariously unpredictable showdown. Featuring Dave Will, the strategic genius from "Association Strong!" podcast; Ben Muscolino, the tech sorcerer of "The Association Podcast"; Joanne Pineda, the heart and soul of "Associations Thrive"; Dave Coriale, the digital dynamo from "Reboot IT" by DelCor; and me, your enthusiastic host from the "Association Chat Podcast"! Expect the unexpected as we debate, laugh, and facepalm our way through topics every association professional can relate to. Will it be fun? Absolutely. Real talk? Without a doubt. A tad cringeworthy? You wouldn't want it any other way! 🍹 And hey, join in on our unique "hydration" game – whether it's water for that glow-up skin boost or your favorite beverage, it's all about good vibes and great company. So, tune in, grab your drink, and let's see which podcaster might just have to hang up their mic for good (or not!). Trust us, this is one episode you'll talk about, laugh about, and maybe even regret missing out on if you don't listen right now! Catch all the hilarity and wisdom here, complete with BONUS material that's too good to miss. Let the battle commence!
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Can AI's Invisible Hand Shape Relationship Ties? A Chat with Jeff Wickert
01/17/2024
Can AI's Invisible Hand Shape Relationship Ties? A Chat with Jeff Wickert
In this episode, we'll talk with Jeff Wickert, the CEO/Chief Vision Officer of Quoala – he brings with him insights on enhancing dialogue and understanding in the digital age. We'll explore how an innovative approach to listening, understanding, and responding is creating a ripple effect in the realms of organizational leadership and community engagement. Could new approaches inform and improve upon the way associations communicate internally and with their members, fostering a more connected, effective, and empathetic community? Let's talk about it! Don't miss this opportunity to be part of a conversation that promises to inspire and empower!
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Association Podcasters Mayhem! It's all Dave's fault...
01/12/2024
Association Podcasters Mayhem! It's all Dave's fault...
Which of these association podcasters should be banned forever? Wait! Don't answer that until you watch this fun episode that we will all surely regret recording later! This discussion features Dave Will, strategic mastermind from Association Strong! podcast; Ben Muscolino, the tech wizard of The Association Podcast; Joanna Pineda, the community champion from Associations Thrive; and the always mesmerizing Dave Coriale, the digital dynamo of Reboot IT podcast by DelCor; and me, ...I'm there, too, your host from the Association Chat Podcast. Was this fun? Yes. Did we keep it real? Oh yeah. Was this cringeworthy? You betcha.
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Steering Through the Storm: Innovative Leadership in Times of Environmental Upheaval
01/09/2024
Steering Through the Storm: Innovative Leadership in Times of Environmental Upheaval
In this episode of Association Chat, host KiKi L'Italien, alongside experts Elizabeth Weaver Engel and Shelly Alcorn, explores the pressing issue of climate disruption and its impact on association leadership. Elizabeth and Shelly discuss their recently released whitepaper, exploring strategies for resilience and adaptation in a world increasingly affected by climate change. The conversation highlights the crucial role associations play in addressing environmental challenges and the necessity for proactive adaptation. This episode is a must-listen for association leaders seeking to navigate the complexities of climate change and make impactful changes within their organizations. If you find this episode valuable, please leave a review and share it with your colleagues to inspire more associations in their transformative journey.
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Research Integrity, Trust Trends Transforming Scholarly Events
01/02/2024
Research Integrity, Trust Trends Transforming Scholarly Events
“Integrating DEI and sustainability isn't just about ticking boxes. It's about creating events that truly resonate with our diverse global community,” Laura Harvey, Chief Customer Officer for Ex Ordo. Change is everywhere – even in niche areas like scholarly events. And you know how it is with these things. While some of these changes are good, some come with some challenges. Recently, I had the opportunity to sit down via webcam and mic for an interview with Ex Ordo's chief customer officer Laura Harvey, a rising star in the academic conference arena. If this domain is your kind of thing, then this conversation will be of particular interest to you. We discussed many trends that will and already are transforming scholarly events.
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Transforming Association Content into Growth Engines
12/21/2023
Transforming Association Content into Growth Engines
Join us in this enlightening episode of Association Chat, where we delve into the art of transforming your association's content into a powerful catalyst for growth and innovation as we move towards 2024 with Mission Fuel CEO Dan Streeter. Discover actionable strategies for repurposing existing resources into revenue streams, learn how to align your content with your organization's goals, and explore the latest trends in e-learning and digital strategy. Find out how associations can create value by providing access to their content to external entities like universities or companies, providing a revenue-generating model. Whether you're a seasoned professional or new to the association industry, this episode promises to equip you with the insights needed to elevate your association's impact in the digital age.
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Empowering Engagement Bridging Connections Through Technology with Mark Wallach
08/22/2023
Empowering Engagement Bridging Connections Through Technology with Mark Wallach
In this enlightening episode of Association Chat, host KiKi L'Italien sits down with Mark Wallach, CEO Emeritus of Engagement Mobile Strategies, to delve into the future of member engagement. Together, they unravel the complexities of using technology to enhance connectivity, foster relationships, and empower leaders in the association landscape. From challenges to opportunities, this discussion offers a comprehensive view of how associations can leverage technology to create deeper connections. Don't miss this fascinating conversation filled with innovative insights and actionable strategies.
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The IMEX Effect with Matt Regniér: Global Meetings, Events, and Opportunities
08/18/2023
The IMEX Effect with Matt Regniér: Global Meetings, Events, and Opportunities
Join host KiKi L'Italien on Association Chat Podcast as she ventures into the preparations that international and digital event-maker, Matt Regniér is making to get the most out of his IMEX America experience. IMEX America is the largest trade show in the U.S. for the global meetings, events, and incentive travel industry. As the Founder and CEO of Pleni, The International, and the Founder and President of IC International Consultants - Local Resources Worldwide Events, Matt is a thought leader in the world of international event planning. In this episode, you'll gain exclusive insights into: Matt's perspective on IMEX America and the unique opportunities it presents for business connections. His special appreciation for Las Vegas and the Las Vegas Convention Center, offering a one-of-a-kind case study for event planners. Matt's thoughts on the biggest challenges and opportunities facing the meeting industry today, and how he creatively solves problems for his clients globally. From the bustling floor of IMEX America to the strategic planning of worldwide events, this conversation offers a rare glimpse into the dynamic and evolving world of international meetings and events. Discover Matt's strategies, his views on the future of the industry, and his passion for connecting people and cultures. Whether you're an event planner, an association professional, or someone fascinated by the global meeting industry, this episode is a must-listen. Dive in with KiKi and Matt and explore the vibrant world of IMEX America. Keywords: Association Chat Podcast, KiKi L'Italien, Matt Regniér, IMEX America, Global Meetings, Events, Incentive Travel, Pleni, The International, IC International Consultants, Las Vegas Convention Center, Event Planning, International Business, Meeting Industry
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Tough Conversations with Sam
08/15/2023
Tough Conversations with Sam
Is there a tough conversation that you keep putting off because of anxiety or insecurity over how to handle it? If so, you're not alone. Lots of people avoid difficult discussions – many times to their detriment – and in this interview, we tackle that issue head-on with our special guest Sam Horn. Sam Horn is the CEO of the Intrigue Agency, a positioning/messaging consultancy, which helps people design and deliver TEDx talks, keynotes, funding pitches, and one-of-a-kind brands She is also the CEO of the Tongue Fu! Training Institute, a trade-marked communication skills approach, that teaches how to give and get respect at work, at home, online, and in public. Her most recent book, Talking on Eggshells, received a glowing Publishers Weekly review and endorsements from Marie Forleo, Jack Canfield, Lynn Twist, JJ Virgin, Dr. Ivan Misner (founder of BNI), and Whole Foods founder John Mackey who calls it “The course-correct for today’s cancel culture.” Join Association Chat's host KiKi L'Italien as she talks with communication expert Sam Horn who will share practical strategies for how to handle the toughest conversations you wish you could avoid! Chapters: Introduction Why surfacing the subtext of a situation is important. What to do when you've made a mistake – approaching that tough conversation! Why listening and repeating what we hear back can be a great way to transform the energy of a discussion. Why gossiping is always a bad idea.
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AI Unleashed: Beth & KiKi's Deep Dive into Artificial Intelligence Strategies for Engagement and Growth
07/18/2023
AI Unleashed: Beth & KiKi's Deep Dive into Artificial Intelligence Strategies for Engagement and Growth
Explore the hidden potential of your technology in the latest episode of our podcast with special guest Beth Arritt. Uncover insights into maximizing automation, the impact of AI in marketing, and harnessing tools you may already have. Gain practical tips on empowering your team to innovate and listen to in-house experts. Tune in as KiKi L'Italien and Beth reveal strategies to grow engagement, boost conversion rates, and tap into artificial intelligence for your association. Whether you're an association leader or interested in leveraging technology, this episode holds the treasure you seek! Several significant themes are covered that resonate with the current trends in the association industry. KiKi emphasizes the importance of small data management, underscoring its accuracy before diving into the vast sea of big data. Beth shares a compelling case about the success of automation in membership campaigns, revealing how a well-executed automated strategy can yield remarkable conversion rates and revenue over time. Both speakers accentuate the potential in investing in existing technologies, including AI tools that might be underutilized, and the importance of allowing experimentation with innovations like ChatGPT within the organization. Beth's actionable advice on giving staff the freedom to innovate and the mutual emphasis on valuing the insights from technology-savvy staff members contributes to the conversation's richness. The dialogue culminates with practical takeaways that encapsulate the essence of the conversation: harness existing technology, foster exploration, and value the expertise of knowledgeable staff. Topics covered in this episode: Artificial Intelligence (AI), Automation, Marketing Communication, Association Leaders, Technology Optimization, Member Engagement, Conversion Rates, Digital Strategy, Community Building, Data Harnessing, Online Campaigns, Human Capital, Innovation, Big Data, Little Data, Self-Study Programs, Revenue Growth, Employee Empowerment, Industry Tools, Generative AI Tools, Power BI, On-Demand Programs, ChatGPT, Persona Development, SEO Optimization, Membership Nurturing, Construction Industry, Industry Insights, Organizational Leadership, Teamwork and Collaboration.
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Supercharge Your Association Advocacy: Apps & Strategies with Expert Shana Glickfield
06/14/2023
Supercharge Your Association Advocacy: Apps & Strategies with Expert Shana Glickfield
Get ready to elevate your association advocacy to new heights in this thrilling episode of the "Association Chat Podcast," hosted by KiKi L'Italien. Dive into a lively conversation with Shana Glickfield, a leading expert in association advocacy technology, as they dissect the game-changing apps and strategies tailored for 2023. Wondering how to amplify your association's voice? Looking for tools to connect, engage, and mobilize like never before? This episode's got you covered! You'll learn about: Cutting-edge apps that streamline communication, fostering collaboration and connectivity. Innovative strategies to boost member engagement and leverage their collective strength. Proven techniques to multiply the advocacy impact, putting your association at the forefront of influence. Shana's insights offer a glimpse into the future of association advocacy. From savvy tech stack selections to smart strategic planning, her wisdom can guide you in shaping a resonant advocacy voice that's heard far and wide. Whether you're an association executive, an advocacy pro, or simply interested in harnessing technology for a cause, this episode is a goldmine of actionable advice. So don't miss out! Tune into this exciting conversation on the latest advancements in association advocacy technology and start building an empowered future with Association Chat's KiKi L'Italien. Keywords: Association Chat Podcast, KiKi L'Italien, Shana Glickfield, Association Advocacy, Tech Stack, Apps, Strategies, Member Engagement, Communication, 2023, Technology, Association Impact
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Revolutionizing Associations with AI & Machine Learning: Insights from Amith Nagarajan
04/18/2023
Revolutionizing Associations with AI & Machine Learning: Insights from Amith Nagarajan
Welcome to a cutting-edge episode of the "Association Chat Podcast" hosted by KiKi L'Italien! In this exhilarating conversation with Amith Nagarajan, Chairman of Blue Cypress, we'll uncover the transformative power of Artificial Intelligence (AI) and Machine Learning (ML) in the world of associations and nonprofits. Are you intrigued by how technology can revolutionize member engagement, streamline operations, and drive groundbreaking innovation in the association space? Look no further! With nearly 30 years of entrepreneurial success and a rich background as an early-stage investor in B2B SaaS companies, Amith offers invaluable insights into these disruptive technologies. In this episode, you'll learn: - How AI and ML are not just buzzwords but vital tools in shaping the future of associations. - The latest advancements in generative AI that are setting new benchmarks in operational efficiency. - Real-world examples of AI-driven success in engaging members and fostering long-term, sustainable growth. Blue Cypress, a family of purpose-driven companies led by Amith, is renowned for supporting associations and nonprofits to thrive in today's competitive landscape. This conversation taps into his wealth of experience to bring you actionable strategies to leverage AI and ML for your organization's success. Whether you're a tech enthusiast or an association professional looking to stay ahead of the curve, this episode is your gateway to the intersection of technology and associations. Dive in and discover the future with Association Chat's KiKi L'Italien! Keywords: Association Chat Podcast, KiKi L'Italien, Amith Nagarajan, Artificial Intelligence, Machine Learning, Blue Cypress, Associations, Nonprofits, B2B SaaS, Member Engagement, Generative AI, Operational Efficiency, Sustainable Growth, Technology and Associations
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Valuegraphic Strategy for a Values-Driven World
03/28/2023
Valuegraphic Strategy for a Values-Driven World
Discover the power of Valuegraphics in this exclusive interview with renowned values expert, David Allison! In a values-driven world, understanding your audience's core values is key to creating effective marketing strategies. Join us as we dive deep into David's groundbreaking approach and learn how to revolutionize your business using the Valuegraphics methodology. Don't miss this game-changing conversation! Like, share, and subscribe for more insightful interviews! Mastering Marketing Strategy: Unlock the Power of Valuegraphics for Business Success 🔔 Subscribe to our channel: 🎥 Watch more interviews: 📌 Timestamps: - Introduction - Who is David Allison? - What are Valuegraphics? - The importance of values-driven marketing - How to implement Valuegraphics in your business - Success stories: Valuegraphics in action - The future of marketing with Valuegraphics - How to learn more about Valuegraphics and David Allison - Closing remarks 📚 David Allison's Book - "The Death of Demographics: Valuegraphic Marketing for a Values-Driven World.": 🔗 Connect with David Allison: Website: LinkedIn: Twitter: 👉 Follow us on social media: Facebook: Instagram: Twitter:
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Maximizing Member Value: Component Relations in Associations
02/14/2023
Maximizing Member Value: Component Relations in Associations
Get ready for an exhilarating ride through the maze of component relations in associations in this episode of the "Association Chat" podcast, hosted by your favorite association enthusiast, KiKi L'Italien! Brace yourself as we unpack the "love languages" of component/national relationships with our guest, the incomparable Elisa Pratt, CEO and Chief Strategist of Brewer Pratt Solutions. Together, we'll navigate the twisty tunnels of member value and discover how to maximize it. It's a thrilling chase you won't want to miss! In a world full of geopolitical rollercoasters, economic loop-the-loops, and spinning member loyalties, who's got your back in understanding component relations? That's right, it's us! We're here to arm you with insights, strategies, and secret codes for your association's success. Our guide, Elisa Pratt, isn't just any expert. She's a powerhouse with over 20 years of association management experience! With a treasure trove of credentials like Certified Association Executive (CAE), Certified Virtual Facilitator™ from the International Institute for Facilitation (INIFAC), and a MA in Government from Johns Hopkins University, she's your perfect partner in this quest. Did we mention she's the co-host of the award-winning Association Transformation™ podcast? Or that she moonlights as a strategic advisor at the Institute for Association Leadership (IAL)? And that's not all! She's even developed educational content for AssociationTrends.com and AssociationSuccess.com and graced numerous stages as a speaker for organizations like ASAE, Nplace.org, IAL’s Focus Forum, and the Virtual Association Network (VAN). Ready for your fun-filled journey to mastering component relations? The Association Chat Podcast with KiKi L'Italien is here to make it happen! To keep the good times rolling, subscribe to the Association Chat YouTube channel and get your front-row seat to the future of associations. Give us a like, leave a comment, and share the love so we can take this party to more association enthusiasts like you!
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The ROI of Prioritizing Mental Health in the Workplace
01/17/2023
The ROI of Prioritizing Mental Health in the Workplace
How can associations prioritize and promote mental health among their staff and members? In this episode of Association Chat, host KiKi L'Italien dives deep into a crucial yet often overlooked topic: promoting mental health in associations. Joining her is Nabil El-Ghoroury, a renowned psychologist and principal at Executive Therapy & Consulting. With 13 years of experience as a nonprofit executive, including a four-year tenure as CEO of a $6 million association, Dr. El-Ghoroury brings a unique perspective to creating a culture of employee well-being within associations. From discussing the importance of addressing mental health concerns from both the staff and member sides to sharing insights on stress management, burnout prevention, and building a culture of employee well-being, this episode is a must-listen for association employers seeking to unlock the potential of their workforce. Dr. El-Ghoroury is also available for individual counseling for mental health concerns and has spoken extensively on topics related to mental health. To connect with him, visit or email .
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Exploring Metaverse Applications for Associations – Atlanta's Metaverse for ASAE Annual!
12/20/2022
Exploring Metaverse Applications for Associations – Atlanta's Metaverse for ASAE Annual!
Join KiKi L'Italien on the Association Chat Podcast as she dives deep into the rapidly-evolving realm of the metaverse. In this episode, she discusses practical and potential applications of the metaverse for associations and nonprofits with two influential industry figures - Mike Aaron and Andrew Wilson. As the Executive Vice President and Chief Marketing Officer for the Atlanta Convention & Visitors Bureau (ACVB), Andrew Wilson leads the charge in utilizing cutting-edge digital, social, and traditional marketing channels to promote Atlanta. Wilson leverages his extensive experience in creating a unified brand identity from his tenure at Brand Atlanta and Procter & Gamble to generate compelling content for ACVB. Mike Aaron, a prolific entrepreneur, is the mind behind the world's first online safety web-based system for Delta Airlines and Visit Real Cities (visitrealcities.com), a pioneering photorealistic metaverse platform designed for cities in the tourism market. Together, they share insights into how the metaverse could revolutionize associations and nonprofits, from enhancing member engagement to transforming how we navigate real cities virtually. Stay tuned to learn more about how your association or nonprofit can start leveraging the power of the metaverse.
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Take a Break Before You Break – Self-Care for the Caregiver with Breeda Miller
10/04/2022
Take a Break Before You Break – Self-Care for the Caregiver with Breeda Miller
Whether caring for aging parents, young children, or family with special needs; one thing is for sure...caregivers must learn how to practice good self-care to avoid burnout. For this special edition of the Association Chat Podcast, KiKi interviews Breeda Miller who shares how to Take a Break Before You Break and provide insight, resources, and skills to manage your unique situation and affirm you are not alone. Breeda is a life-long Michigander who enjoys time on her screened porch, her two silly dogs, two massive cats and walking the Camino de Santiago with her husband. Her passion is helping Caregivers Carry On as well as others who need encouragement and a bit of inspiration.
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The Association CEOs Guide to Leadership with Paul Belford
09/27/2022
The Association CEOs Guide to Leadership with Paul Belford
"As a mostly learn-by-doing career, the experience and training of the association CEO is routinely idiosyncratic—moving up through the ranks in associations of varying sizes, types and cultures. And for the mid-career executive, thrust fresh and new into the world of associations at the CEO level, a holistic look at the association CEO position can be even more crucial." [] Join KiKi L'Italien as she interviews the author of The Association CEO Handbook Paul Belford about the role of the association CEO in today's environment. Outside of his client work in executive search, Paul is the author of Planning Your Career in Association Management, published in 2002 by the American Society of Association Executives, and has spoken about career-development at ASAE meetings and those of its Allied Societies. He has also served on the CEO Advisory Council of the Greater Washington Society of Association Executives, as well as on three of their compensation survey councils. He also authored The Association CEO Handbook, the second edition of which was released in 2019. Much of the content and direction of the second edition was sourced from 10 sessions of the Association CEO Masters Seminar launched in 2016 and for which he serves as Director. Prior to his career in executive search, Paul spent 11 years with PhRMA, a major Washington, D.C-based trade association, where he was responsible for international issues management. He has also worked for the U.S. government, including six years as an International Economist in the Office of the Assistant Secretary for International Affairs at the Treasury Department. An Accounting graduate of Boston College, Paul has an M.A. in Economics from Fordham University.
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Can You Create a Social Offset for Your Next Conference? An Alternative to Destination Boycotts
09/20/2022
Can You Create a Social Offset for Your Next Conference? An Alternative to Destination Boycotts
Do boycotts work? Sometimes. But it's complicated. Often, when it comes to hosting conferences, it turns out it's the workers at the destinations who get hurt the worst and the boycott doesn't always have the intended impact desired. Could there be a middle ground for organizations hosting meetings in states that support legislature that *doesn't* align with an individual's – or an organization's – values? SocialOffset is a 501(c)(3) non-profit corporation created to provide event organizers and their attendees with a tool to offset the economic impact of their event or stay in a city where local legislation and laws are not in alignment with their individual values. The “offset” is realized when an attendee elects to make a donation to a recommended list of local charities and/or organizations that support those impacted by particular laws that may be in conflict with the attendee’s personal values. (This is similar to a carbon offset.) Additionally, partners with supporting destination marketing organizations to showcase options to event organizers whose attendees have expressed concern about meeting in a particular location. It is the founders’ belief that through this opportunity, event organizers, attendees, and destination marketing organizations can support those most impacted by these legislative activities rather than choosing to boycott locations. Featuring guests Elena Gerstmann and Rhonda Payne!
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Event Design Can Save Your Conference with Ruud Janssen
09/12/2022
Event Design Can Save Your Conference with Ruud Janssen
Today’s Nonprofit Business Model often relies heavily on meetings and events. Whether it is for commitment to cause, content, or community; all we know is that the value proposition for an association often finds an important channel in its events. But what happens when attendance begins to slide? What happens when the value of that value proposition doesn’t seem to be what it used to be? Can Event Design Save Your Conference? Ruud Janssen is an events industry powerhouse. You may have already seen his work if you’ve looked through tools like Miro or Mural and discovered a design tool called the Event Model Canvas. Ruud is an international speaker, facilitator, and designer of high-stakes conferences & events. He is the Author of the Event Design Handbook (2016) and Design to Change (2021) and he serves as co-founder of Event Design Collective (). He helps organizations innovate by thinking differently based on functional, social, and technological advancements using business and event model innovation. Can you share the story with us about the Event Model Canvas, which is such a popular and helpful tool for people to know about? Why did you co-create it and how the Event Model Canvas, MURAL, and the Internet Society all collaborate on this effort? Where do you typically see most associations getting their event design wrong? So talk to me about #HorizonsOfChange and how that’s built upon the Event Canvas… Has anything changed events or event design forever, in your mind, since COVID came along? How does the format – in-person/virtual/hybrid - asynchronous or synchronous impact event design? What are your favorite practical ways to change the emotional state of participants? What are some stand out examples of events that have the Ruud Janssen Stamp of Approval for being well-designed? What is the best next step any association executive can take after hearing our discussion today?
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On Deciding to Become a Certified Association Executive (CAE) with Guest Cecilia Sepp
09/06/2022
On Deciding to Become a Certified Association Executive (CAE) with Guest Cecilia Sepp
If you work in the association industry, sooner or later you think about getting your CAE. The Certified Association Executive (CAE) credential is the marker of a committed association professional who has demonstrated the wide range of knowledge essential to manage an association. Rogue Tulips Consulting’s education program, The 501c League, supports aspiring and current CAEs with study groups, programs, and resources. Join host KiKi L'Italien as she interviews Cecilia Sepp of Rogue Tulips and the 501c League about the study techniques that work best, the typical challenges people face when taking the CAE, and how to figure out if the time is right to get your CAE.
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Money Matters for Nonprofits
09/06/2022
Money Matters for Nonprofits
Nonprofit board members know their organization must be financially healthy to do the most good, but some people find financial statements hard to decipher. Join host KiKi L'Italien as she interviews author of the book, Money Matters for Nonprofits, Melisa Galasso. Melisa is the founder and CEO of Galasso Learning Solutions LLC. A CPA with nearly 20 years of experience in the accounting profession, Melisa designs and facilitates courses in advanced technical accounting and auditing topics, including not-for-profit and governmental accounting.
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The Essential WISP and Your Association
07/26/2022
The Essential WISP and Your Association
Data privacy rules continue to expand, and even if you are well informed on GDPR, you may not know why you need to know about the WISP. A Written Information Security Program (WISP) is a set of documents that details an organization’s security controls, processes as well as policies. In many states in North America, a WISP is a legally required document, to show the organization’s IT security and data protection status. It takes into account the policies and processes that should be in place to ensure that any organization, which processes, controls, manages, licenses and/or retain personal information about citizens, and has implemented the required level of data protection and cyber security. If these do not currently exist, a WISP can help identify the gaps in any security plan. Join host KiKi L'Italien as she interviews David Clarke, Chief Technology Officer, The Trust Bridge, and Malcolm Dowden, Partner, Data Privacy, Cybersecurity and Digital Assets, Squire Patton Boggs, to discuss this important issue. As data breaches and cyber security attacks increase, having the correct WISP documentation in place can demonstrate to clients and suppliers, customers and members, as well as the regulatory authorities and employees that your organization takes Data Protection and Cyber Security seriously, and has implemented the necessary safeguards.
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