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Episode 021: Seven Key Digital Solutions for Local Government

Paperless Productivity

Release Date: 07/29/2019

Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.  show art Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

Paperless Productivity

From car companies and soda vendors to even Dilbert comics, everyone is talking about digital transformation. But how do we define it in the government context? Join Senior Government Consultant Kevin Albrecht and former CIO Paul Gorman as they chat about “the CIO’s worst nightmare,” the importance of dynamic, responsive forms management and how it all shapes an experience from staff to constituent.

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Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.  show art Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.

Paperless Productivity

Even as courts lean into digital transformation, there’s still one major hesitation: mobile technology. Should smartphones finally be allowed inside the courtroom? Do the benefits outweigh the risks? Join the 22nd Judicial Circuit’s Trial Court Administrator Dan Wallis and ImageSoft’s Senior Sales Engineer Terry Chaudhuri for an engaging conversation that finally puts a pulse on the industry’s journey toward a mobile future.

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Episode 029: Probing the Kalamazoo County Probate Court show art Episode 029: Probing the Kalamazoo County Probate Court

Paperless Productivity

The Kalamazoo County Probate Court desires to help their constituents better when they’re going through difficult circumstances was hampered by all the paper that drove their processes. In this episode, the staff at the court tell us what life was like before and how different things are for everyone after moving to a digital process.

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Episode 028: Claims Processing for Insurance - Part 2 show art Episode 028: Claims Processing for Insurance - Part 2

Paperless Productivity

In this second installment, we continue the discussion as to how the Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control.

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Episode 027: Better Claims Processing for Insurance show art Episode 027: Better Claims Processing for Insurance

Paperless Productivity

The Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control.

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Episode 026: Using OnBase for Tracking HR Applicants show art Episode 026: Using OnBase for Tracking HR Applicants

Paperless Productivity

Tracking applicants for HR is a challenge for organizations especially because it involves a broad matrix of people. How do you manage all the applicants and track all the interviews and stages of the process? Instead of using the typical Microsoft Outlook, Excel and pre-set cloud options, ImageSoft’s recruiter, Christy Schultz and OnBase administrator, Nathan Armaly share how they added applicant tracking capabilities to their existing OnBase HR solution, making it a better experience for everyone.

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Episode 025: Eliminating the Junk from Government Records  with Donnita Weeks, City of Bowling Green show art Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

Paperless Productivity

With records that stretch back for decades, especially in larger cities, there just comes a point where the space to store it all simply runs out. So what do you do then? Donnita Weeks, senior systems analyst for the City of Bowling Green, Kentucky, is taking us through the steps of her city's digital decluttering - and how they made it happen for a more effective and efficient government.

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Episode 024: Trending Topics at CTC and CommunityLIVE  show art Episode 024: Trending Topics at CTC and CommunityLIVE

Paperless Productivity

With topics like artificial intelligence, data governance, automation and digital transformation on the minds of many, the time has never been better to gather together and find new ways to address the challenges and opportunities available to all those who serve in this dynamic industry. Today, ImageSoft Marketing Manager Kevin Ledgister is talking about the biggest topics addressed at the Court Technology Conference and CommunityLIVE, Hyland Technology’s annual user conference.

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Episode 023: The Paperless Prosecutor’s Office with Guy Sweet show art Episode 023: The Paperless Prosecutor’s Office with Guy Sweet

Paperless Productivity

When time is of the essence - as it often is within the prosecutor’s office - it’s never been more true that some requests just can’t wait for the delays that paper creates. In this episode, Guy Sweet, assistant prosecuting attorning for Ingham County, Michigan, shares his perspective on the impact paperless solutions have made for the prosecutor’s office.

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Episode 022: Six Stages of Going Paperless show art Episode 022: Six Stages of Going Paperless

Paperless Productivity

The path to paperless isn’t always easy - which is why a step-by-step plan is crucial to your organization, or you may end up with outdated and siloed legacy systems unable to meet both internal and external demands. ImageSoft's Paul Gorman is taking us through the six main stages that most organizations experience when going paperless - do any of these sound familiar to you too?

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Providing access to key services that help their citizens live better lives each day is all in a day's work for local government officials - but the reality is that they're also mostly understaffed departments, trying to do it all with antiquated paper systems. In this episode, Paul Gorman from ImageSoft is sharing 7 solutions for local government to create digital access that makes a real impact for the people they serve, as well as the hardworking officials themselves.