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Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

Paperless Productivity

Release Date: 09/09/2019

Episode 037: Spreadsheets, Shared drives and Emails: The Scary Side of Enterprise Search   show art Episode 037: Spreadsheets, Shared drives and Emails: The Scary Side of Enterprise Search

Paperless Productivity

Reoccurring guest on The Paperless Podcast and Senior Customer Advisor for Government at Hyland Software, Kevin Albrecht takes the mic, giving voice to a critical topic that he’s been in countrywide conversations with government agencies about:   Unsecured, personally identifying information circulating in disparate government systems.    If you work in any industry that manages sensitive information, you won’t want to miss Kevin’s insights on how to more securely store information while maintaining public transparency...

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Bonus Episode: “Justice Knows No Quarantine” as a Podcast  show art Bonus Episode: “Justice Knows No Quarantine” as a Podcast

Paperless Productivity

“We can’t let perfection get in the way of a good system,” said Scott Bade, ImageSoft President and Product Visionary. “Today, we need to look for easy wins that move data forward, even if, for the time being, the method isn’t as integrated, end-to-end or wholesome as we’d like it to be.”  This sentiment from Scott is a soundbite from our April 2020 webinar, “Justice Knows No Quarantine” with Jim McMillan from the National Center for State Courts. Scott, Jim and Senior Justice Consultant Brad Smith hosted a panel discussion addressing the...

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Episode 036: The Underwriter’s Compass for Navigating “Under the sea” of Information show art Episode 036: The Underwriter’s Compass for Navigating “Under the sea” of Information

Paperless Productivity

Underwriters know that, before the actual underwriting begins, they must first build a file out of disparate pieces of information. Navigating this sea of data from here, there and everywhere can haphazardly redirect the underwriter’s sails into unnecessary roundabouts, prolonging decisions and causing waves in their “pool of risk.”   Join us for a conversation of experience and perspective as we chat with our re-occurring guest Jeff Hiegert, Insurance Adviser at Hyland, and Toni Smith from ImageSoft, on addressing the underwriter’s biggest concerns, including how to efficiently...

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Episode 035: The Public Health Agency’s Remedy for Ailing Point Solutions  show art Episode 035: The Public Health Agency’s Remedy for Ailing Point Solutions

Paperless Productivity

As the world prepares for a “new normal,” public health agencies will be challenged to afford and implement processes that serve faster-paced, mobile day-to-day needs, as well as keep them prepared for future outbreaks. As we’ve learned to do with “all things government technology,” we turned to Former CIO, and now Government Consultant, Paul Gorman for insights.   Tune in as we discuss how to marshal resources in preparation for the public health agency’s future technology needs, mobile testing and data gathering, how being...

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Episode 034: Working in a Mobile World show art Episode 034: Working in a Mobile World

Paperless Productivity

Policy and Capacity – the two-pronged approach to a successfully mobile workplace. As organizations (and even court systems) progress toward remote-friendly environments, understanding how to achieve leadership’s support and internally equip staff with the means to sustain (dare we say, increase?) productivity is the foundational first step. Thanks to our forward-thinking and innovative Tech Support team, ImageSoft continues to operate remotely amidst mandated stay-at-home orders, even with staff located from coast-to-coast. Join Tom Hansel, ImageSoft’s Director of Customer Care...

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Episode 033: Clark Public Utilities “Sheds Light” on Successful Implementation show art Episode 033: Clark Public Utilities “Sheds Light” on Successful Implementation

Paperless Productivity

If you, like Clark Public Utilities (CPU), are a little jittery about implementation – congratulations! You’re normal. Despite a few apprehensions, CPU faced its fears head on and took an active role in its organization’s digital transformation. Today, illuminating a paperless “workflow glow,” CPU has gone down in our books as one of our most successful implementation partners.   Join CPU’s Business Application Manager Suzi Walker and Business Analyst Michael Nino for a candid conversation with ImageSoft’s Professional Services team, discussing customer challenges during...

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Episode 032: “Back to the Future” of Court Technology show art Episode 032: “Back to the Future” of Court Technology

Paperless Productivity

Did you know our Senior Justice Consultant Brad Smith was around when eFiling was just gaining momentum and the Earth was still cooling? Of course, Scott, ImageSoft’s Product Visionary, was only poking fun, but he makes a valid point: what it means to be a digitally transformed court today is much different than even just a couple years ago.   Join us for this punchy conversation on the evolution of electronic filing into criminal, family and other case types, making files more publicly accessible, the growing acceptance of cloud solutions, the need for digital evidence management...

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Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.  show art Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

Paperless Productivity

From car companies and soda vendors to even Dilbert comics, everyone is talking about digital transformation. But how do we define it in the government context? Join Senior Government Consultant Kevin Albrecht and former CIO Paul Gorman as they chat about “the CIO’s worst nightmare,” the importance of dynamic, responsive forms management and how it all shapes an experience from staff to constituent.

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Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.  show art Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.

Paperless Productivity

Even as courts lean into digital transformation, there’s still one major hesitation: mobile technology. Should smartphones finally be allowed inside the courtroom? Do the benefits outweigh the risks? Join the 22nd Judicial Circuit’s Trial Court Administrator Dan Wallis and ImageSoft’s Senior Sales Engineer Terry Chaudhuri for an engaging conversation that finally puts a pulse on the industry’s journey toward a mobile future.

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Episode 029: Probing the Kalamazoo County Probate Court show art Episode 029: Probing the Kalamazoo County Probate Court

Paperless Productivity

The Kalamazoo County Probate Court desires to help their constituents better when they’re going through difficult circumstances was hampered by all the paper that drove their processes. In this episode, the staff at the court tell us what life was like before and how different things are for everyone after moving to a digital process.

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More Episodes

With records that stretch back for decades, especially in larger cities, there just comes a point where the space to store it all simply runs out. So what do you do then? Donnita Weeks, senior systems analyst for the City of Bowling Green, Kentucky, is taking us through the steps of her city's digital decluttering - and how they made it happen for a more effective and efficient government.