1215: Reimagining The Customer Experience With Voice Tech
Release Date: 05/22/2020
2868: Bridging the Gap: OPSWAT's $10 Million Cybersecurity Scholarship Initiative
The Tech Talks Daily Podcast
Are we truly prepared to defend our critical infrastructures against cyber threats? In today’s episode of Tech Talks Daily, we're joined by Irfan Shakeel, the VP of Training & Certification Services at OPSWAT, a pivotal player in cybersecurity for critical environments. OPSWAT has recently announced a commendable $10 million scholarship program aimed at addressing the urgent global need for 4 million more cybersecurity professionals. This significant initiative seeks to fill the widening skills gap within the critical infrastructure sectors through targeted training in both Information...
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2867: Bridging the AI Gap: Strategies and Insights with WNS Global Services
The Tech Talks Daily Podcast
Are businesses truly prepared to integrate generative AI into their operations? In today's episode, we engage with Sanjay Jain, Chief Business Transformation Officer at WNS, to delve into a thought-provoking discussion based on a recent survey conducted by WNS and Everest Group. The survey sheds light on the readiness of various enterprises to adopt generative AI technologies and highlights the four pivotal factors influencing this readiness: technology, data, process, and people. We will explore how sectors like telecom, technology, and media are setting the pace due to their advanced change...
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2866: Leading Digital Change: KPMG on the Future of AI in Business
The Tech Talks Daily Podcast
Are you curious how large firms integrate advanced technologies like AI into their operations effectively? In this episode of Tech Talks Daily, we sit down with James Osborn, Chief Digital Officer at KPMG UK, as he reflects on his first year in this pivotal role. James will share his insights on deploying KPMG's internal AI, dubbed Ava, and spearheading initiatives such as the "Trusted AI Framework" and the "Summer of AI." With 16,000 global participants from 14 countries engaging in this transformative technology, what can we learn from their experiences? James will discuss the...
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2865: Navigating the Multi-Cloud Maze with CockroachDB
The Tech Talks Daily Podcast
Are you curious how businesses can thrive in the rapidly evolving landscape of cloud computing and multi-cloud environments? In the upcoming episode of Tech Talks Daily, we're diving into the world of resilient databases with Spencer Kimball, CEO of Cockroach Labs. Spencer will share insights on CockroachDB, a pioneering technology designed to ensure business continuity even during outages that would cripple traditional databases. In our discussion, we'll explore how CockroachDB's ability to replicate data across regions and cloud providers maximizes uptime and facilitates massive scaling....
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2864: Gigster And The AI Manufacturing Evolution
The Tech Talks Daily Podcast
Are we on the brink of a new era in manufacturing, driven by AI? Today on Tech Talks Daily, we're joined by Humberto Moreira, Principal Solutions Engineer at Gigster, to explore this transformative landscape. With over 15 years of experience in the software industry, Humberto has been at the forefront of integrating AI with traditional manufacturing processes. In this episode, Humberto shares exciting insights into how AI is revolutionizing the industry by bridging the gap between mass production and customized manufacturing. We delve into the role of AI in various stages of manufacturing,...
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2863: Retail Reinvented: Customer Experience and Technology Trends
The Tech Talks Daily Podcast
How are today's retailers transforming the digital landscape to meet evolving consumer expectations? On this episode of Tech Talks Daily, we sit down with Rachel Valentine from Vincit to delve into the pressing trends in digital transformation within the retail sector as we approach the crucial year of 2024. Rachel shares how global spending on digital initiatives is set to skyrocket, emphasizing the critical role of personalized experiences in customer acquisition and retention. She explains how leveraging analytics and AI can not only anticipate customer preferences but also optimize their...
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2862: From Data to Decisions: The Impact of AI on SMB Operations
The Tech Talks Daily Podcast
Are small businesses truly harnessing AI's transformative power? Today on Tech Talks Daily, we delve into this question with Ram Almog, Director of Product Management for AI at vcita, a company making significant strides in integrating AI into the small and medium business (SMB) sector. In our conversation, Ram introduced us to BizAI, vcita's pioneering AI-driven business advisor explicitly designed for SMBs. This innovative tool doesn't just analyze data—it synthesizes it, offering actionable advice tailored to each business's unique situation. From optimizing digital content to crafting...
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2861: Beyond Hallucinations: The Role of Retrieval-Augmented Generation (RAG) in Trustworthy AI
The Tech Talks Daily Podcast
Are AI hallucinations undermining trust in machine learning, and can Retrieval-Augmented Generation (RAG) offer a solution? As we invite Rahul Pradhan, VP of Product and Strategy at Couchbase, to our podcast, we delve into the fascinating yet challenging issue of AI hallucinations—situations where AI systems generate plausible but factually incorrect content. This phenomenon poses risks to AI's reliability and threatens its adoption across critical sectors like healthcare and legal industries, where precision is paramount. In this episode, Rahul will explain how these hallucinations occur in...
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2860: AI Deception: Combating Phishing and Deepfakes in Election Season
The Tech Talks Daily Podcast
In a world where technology evolves at breakneck speed, so too do the methods by which cybercriminals exploit it for malicious purposes. As we edge closer to the 2024 general election, the digital landscape becomes a minefield of sophisticated cyber threats aimed at voters. To navigate this complex terrain, we've invited Andrew Newman, CTO and co-founder of ReasonLabs, to share his invaluable insights on the cybersecurity challenges looming over this pivotal event. Andrew, a seasoned cybersecurity professional with a wealth of experience and the guiding force behind ReasonLabs—a leading...
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2859: Exploring a Cloud-based Future With Synchronoss: AI, Privacy, and Expansion
The Tech Talks Daily Podcast
In today's episode, we welcome Jeff Miller, CEO of Synchronoss Technologies, for our annual catch-up to discuss the evolution and significance of secure and intelligent personal cloud solutions in today's increasingly digital world. When we last spoke in July 2023, Jeff illuminated the vital role of Synchronoss Personal Cloud in empowering users with secure, limitless storage and advanced AI functionalities. Today, we delve deeper into how Synchronoss has continued to innovate and expand its offerings, standing out in a crowded marketplace where data privacy and seamless user experiences are...
info_outlineI explore the world of voice technology and dare to look beyond asking a digital assistant a question and explore how it can transform how we interact with it the world. Tobias Dengel, CEO of WillowTree— one of Inc. Magazine's "fastest-growing private companies of 2018" and one of Deloitte's Technology Fast 500 for 2019, joins me on Tech Talks Daily.
WillowTree creates digital products for big-name consumer brands like HBO, National Geographic, Johnson & Johnson, and Pepsico. Tobias regularly talks about the implications voice technology has for many industries (retail, finance, medical, etc.) He also recently wrote an op-ed that addresses how voice will transform financial services for MarketWatch.
Tobias is deeply involved in re-inventing the digital space. He helped create geo-location for AOL Local. Just as AOL is extinct, Tobias believes strongly that Siri and Alexa will face extinction soon enough. They will, in his informed view, be replaced by "Voice 2.0" — a multi-modal experience of humans speaking and getting text/graphic results.
The voices will be diverse and non-binary. A good deal of WillowTree's Voice 2.0 focus is financial transactions. Tobias sees a coming transformation in mobile transactions, but he also has much insight to offer on a variety of related topics from how voice will transform various industries from healthcare to consumer goods.
WillowTree is a full-service mobile agency focused on creating world-class digital products for partners. WillowTree Inc. has released over 400 consumer and enterprise applications for businesses, including General Electric, PepsiCo, Johnson & Johnson, Time Warner, Turner Broadcasting, Wyndham Hotel Group, 21st Century Fox, Zappos, and many others.