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Episode 65 - Future Freelancing, MSP Benchmarks, and Future Agile

The Killing IT Podcast

Release Date: 06/23/2020

Episode 135 - Killing IT Live - Contract for the Web, Losing AI, and Smart City Overload show art Episode 135 - Killing IT Live - Contract for the Web, Losing AI, and Smart City Overload

The Killing IT Podcast

This special edition of The Killing IT Podcast was recorded before a live audience in a special presentation made possible by Cisco. If you missed the “Live” portion, register at to listen to the bonus topic and receive announcements about the next Killing IT Live broadcast. -- -- -- Topic 1: After much fanfare, what’s up with The Contract for the Web two years later? Sir Tim Berners-Lee's project - The Contract for the Web - promised to encourage governments to ensure access and privacy; corporations to encourage the best and discourage the worst in people; and citizens to be both...

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Episode 134 - Slack Whacks Apple; Amazon Smacks Themselves show art Episode 134 - Slack Whacks Apple; Amazon Smacks Themselves

The Killing IT Podcast

Interesting tidbit of the day: Statistics Don't forget to join us for Killing IT Live - October 20th -   Topic 1: Slack upended the workplace -- and gave power to the employees Slack (and other technologies) are revealing some inner turmoil at companies such as Apple. Is this something caused by the technology, or merely revealed by the technology? We discuss culture and more. Link:   Topic 2: Amazon Copied Best-Selling Products and then Rigged their Search Result Meme for this: From the movie Casablanca . . . "I’m shocked - shocked I tell you.” Question: Even though this is...

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Episode 133 - Amazon Hands Your Data to the Government; CISA Guidelines for Autonomous Vehicles show art Episode 133 - Amazon Hands Your Data to the Government; CISA Guidelines for Autonomous Vehicles

The Killing IT Podcast

Fun question of the day . . . If you were offered the position of mayor of your city, would you take it? . . . wherein two of our hosts determine that they are two halves of a politician. -- -- -- Promo: Join Us for Killing IT Live - October 20th Info and registration at killingitlive.com No editing. No second takes. Join hosts Dave Sobel, Ryan Morris, and Karl Palachuk for this special live event. You’ll see behind the curtains as we prep and produce a live show. PLUS, we’ll stick around and answer questions so YOU can be part of the show as well. We’ll record an episode of the...

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Episode 132 - Vendor Sales, Government UI, and Instagram for Children show art Episode 132 - Vendor Sales, Government UI, and Instagram for Children

The Killing IT Podcast

Question of the Day: What was your first W2 job? Topic 1: Vendors Selling Around their Partners Listener Lucy asks: "Why the **** do vendors keep overlooking the sales rep who owns the customer in their Channel program?" There's natural tension between vendors and their solution provider partners. Why do we have to keep revisiting this topic? (Also, she agrees with Dave that a sandwich requires two pieces of bread.) Topic 2: Thoughts on taking UI to government activities Dominos (and other) have made some huge advancements in tracking the progress of their services. This is both a UI (user...

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Episode: 131 - AI Breaking Bad, CISA Revisited, and More show art Episode: 131 - AI Breaking Bad, CISA Revisited, and More

The Killing IT Podcast

Question of the Day: What is a photo? Topic 1: When AI Breaks Bad Once again we address the question of ethics and AI. From Axios: "A new report about artificial intelligence and its effects warns AI has reached a turning point and its negative effects can no longer be ignored." Have we reached the point where we should automatically look for the negative effects first? Link:   Topic 2: Let’s look at CISA . . . again. Last week we talked about the CISA advice for your customers. Here we revisit, and look at the “Low fruit” considerations that you might actually decide to adopt...

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Episode 130 - Apple Pay (Again) and Employee Productivity in Remote Work show art Episode 130 - Apple Pay (Again) and Employee Productivity in Remote Work

The Killing IT Podcast

Question of the day: What is a sandwich? Topic 1: Apple Pay . . . Again The headline says Apple lost … but the article makes it clear that Epic is the one who is disappointed and is appealing. Let see: Epic violated their agreement and owes Apply $3.5 Million. But Apply can’t have those kinds of agreements going forward. And Apple’s not a monopoly. Seems confusing, but it does mean there will be other options to pay for in-app purchases on AppStore apps to work around Apple. But Epic still doesn’t think that is enough. Let the lawyer games begin. Link:   Topic 2: Microsoft Study...

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Episode 129 - CISA Weighs In - Good or Bad? show art Episode 129 - CISA Weighs In - Good or Bad?

The Killing IT Podcast

Topic 1: CISA Guidelines for MSP Clients Like it or not, the US Government has defined Managed Services, and published guidelines for your clients and prospects to evaluate you! We expect a lot of heat - and maybe some light - to come out of this document. Related Links: -   -   Topic 2: Forcing options to Apple Pay and Google Pay In the continuing saga of Apple (and others) forcing app developers to use their pay systems, the government of South Korea has decided that Apple and Google cannot force game makers and others to use only their payment gateways. This is, of course, the...

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Episode 128 - Gartner's Latest Hype for Emerging Tech and more show art Episode 128 - Gartner's Latest Hype for Emerging Tech and more

The Killing IT Podcast

Topic 1: Gartner's Latest Hype Cycle - Emerging Technology How can you use Gartner's research in your business? Does it matter if truly useful changes are at least two years out? Gartner Hype cycle graphic:   Topic 2: AI for Changing Accents Is this cool? What are the best uses for it? And, as always, we dig into the ethical use of AI. There are clearly some benefits for folks with hearing issues or rare spoken dialects. As always, good-vs-bad depends on what people do with the application.   Topic 3: Impact of Remote Collaboration on Business Travel This topic will continue for...

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Episode 127 - Immutable Storage, Shadow IT, and Extra-Large Micro-Processors show art Episode 127 - Immutable Storage, Shadow IT, and Extra-Large Micro-Processors

The Killing IT Podcast

Topic 1: Change the storage to change ransomware? Can you create storage that cannot be changed? Is ransomware-free data storage possible . . . and right around the corner? Related Link:   Topic 2: Shadow IT: Is it Real? Not real? Are you the shadow IT? Does it really just mean outsourced IT? And that leads us to ask, is the conversation about shadow IT really just a conversation for really large companies? Related Link:   Topic 3: A New Chip Cluster Will Make Massive AI Models Possible Cerebras says its technology can run a neural network with 120 trillion connections—a hundred...

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Episode 126 - Privacy, Supply Chains, and Industry Trends show art Episode 126 - Privacy, Supply Chains, and Industry Trends

The Killing IT Podcast

Topic 1: Apple Privacy Revisited We talked about this last week. Well, so did everyone else. Apple introduced a new technology to screen for child pornography . . . and a spirited debate has ensued. Last week the Killing IT guys weighed in on the topic and now we want to revisit the ongoing debate and address some of the concerns about the “slippery slope” and the “permission” to access data on personal devices. Including some new twists on CSAM Screening Technology.   Topic 2: Evolution in Supply Chain Management Toyota is famous for revolutionizing supply chain management,...

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More Episodes

Our sponsor today is PC Matic - Thank you!
More info at https://pcmatic.com/msp

-- -- --

Topic 1: Coming boom for freelancers?

Part of the rhythm of the economy is that economic downturns result in new opportunities. This time, the question is, will this help independent IT consultants?

Note: When decision makers are looking for special skills, they would rather hire an outside source rather than train someone in-house - even if cost is not a factor.

Related Link:
https://www.forbes.com/sites/elainepofeldt/2020/06/12/the-coming-boom-for-freelancers/

 

Topic 2: IT Glue released their 2020 Global MSP Benchmarks.

A few notes.
Around half (51%) of MSPs saw monthly revenue decreases as a result of the coronavirus pandemic.

Additionally, more than a quarter (29%) of MSPs saw their accounts receivable increase, showing more clients could not meet contract deadlines to pay for services.

This survey did show a jump of prioritization of cybersecurity, from 27% of respondents in Feb to more than 50% in May.

Old priorities were wiped away, replaced not only by cyber security but with customer churn, price pressure, and a second lockdown.

Link:
https://www.itglue.com/news/itg-global-msp-benchmark-2020/


Topic 3: Life After the Pandemic . . . Increases in "Agile."

We look at the business of the IT channel in the post-quarantine world … specifically how channel partners need to adapt the way they plan and operate, and how they engage their vendor partners.

Things look like they're going to be a lot more Agile. If you're not in project management, you're still going to have to learn the terminology of PM very soon.

Related Link:
https://blogs.sw.siemens.com/partners/old-business-planning-out-agile-approach-in/#comment-13

:-)