Libsyn Directory

566: Power Talk Friday: Ashley Uhl: Talk to Clients Like a Leader Not a Boss

A Well-Designed Business® | Interior Design Business Podcast

Release Date: 07/17/2020

975: Joyful Abundance: Thriving in Business with a Positive Mindset

A Well-Designed Business® | Interior Design Business Podcast

Today With Jennifer Davis Today on A Well-Designed Business I’m with Jennifer Davis, the founder of Davis Interiors, a boutique design firm based in Minneapolis. Jennifer's story is proof that intention, manifestation, and a positive mindset can lead to the life and business of our dreams. In this episode, we discuss Jennifer’s strategies and beliefs that have helped her create a joyful client experience and a successful career. From setting intentions and aligning your actions with your goals to overcoming impostor syndrome and cultivating an abundance...

974: Power Talk Friday: Katie McDonald: How to Prioritize Your Well-being in Your Interior Design Business

A Well-Designed Business® | Interior Design Business Podcast

Today With Katie McDonald Welcome to a Well-Designed Business. Today, I’m excited to welcome back Katie McDonald, certified holistic health coach and instructor at b.nourished. As entrepreneurs, we do have a tendency to put ourselves on the backburner, focusing our time and attention on the needs of the business. But if we’re not creating something sustainable—if we’re heading toward burnout, are we really creating well-designed businesses? It can feel as if we need to justify rest, justify taking time for ourselves, Katie’s take is that we...

973: Jamie Gasparovic: How Investing In Your Business Can Kick Imposter Syndrome to the Curb

A Well-Designed Business® | Interior Design Business Podcast

Today With Jamie Gasparovic Hi, welcome to a Well-Designed Business. Today, I am joined by Jamie Gasparovic, Founder and Principal Designer of Studio Gaspo, a boutique full-service interior design firm. Have you ever had imposter syndrome? Join the club. Jamie has a little secret to combating imposter syndrome, and that is to invest in your business. Jamie has spent thousands in investments for her business. Six figures in the last year, to be more specific. Before you drop your jaw, listen in to hear all of the value and advice Jamie has to give on investing...

972: Power Talk Friday: Lesley Myrick: Profit Insiders: How Interior Designers Can Leverage Local Marketing

A Well-Designed Business® | Interior Design Business Podcast

Today With Lesley Myrick: Welcome to a Well-Designed Business. For today’s Sponsored Show, I am so happy to welcome back Lesley Myrick of Profit Insiders. Now, we all know that local business is the backbone of interior design. And yet, our focus often falls primarily or solely on online marketing. But local networking and marketing offer a lot of potential—if you know how to take advantage of opportunities (and measure your success). Lesley knows that local marketing is about more than joining BNI or your run-of-the-mill networking group. While those organizations can certainly be...

971: Vicente Wolf: How to Bring True Artistry into Interior Design

A Well-Designed Business® | Interior Design Business Podcast

Today With Vicente Wolf Welcome to a Well-Designed Business. Today, I welcome design icon Vicente Wolf to the show. Vicente’s name speaks for itself, as does his reputation. With more than 50 years of experience and wide-known fame, Vicente is a true artist who undoubtedly inspires upcoming designers on a regular basis. He has a true talent for design—and it begins with understanding the artistry involved. Today, Vicente shares his insights about creativity, design, and knowing the value you bring to the table. Pick It Apart: [1:29] Vicente shares...

970: Power Talk Friday: Ali Stein: Strategies to Acquire New Clients

A Well-Designed Business® | Interior Design Business Podcast

Today With Ali Stein Welcome to A Well-Designed Business. My guest today is Ali Stein, owner of Grabler Brand. This is the first time you have heard from Ali on the show, but not the first time you have heard about her on the show. Back when I had Regan Baker on, if you remember, she raved about Ali. Over seven years Ali helped grow the Regan Baker Design team from 5 to 20 employees and she helped increase their revenue by 1200%. Ali was the Director of Operations and she oversaw HR, Performance Management, Finance, Business Development, Marketing, Project Management,...

969: Pure Salt Interiors: Aly Morford & Leigh Lincoln: Licensing Partnerships

A Well-Designed Business® | Interior Design Business Podcast

Today With Aly Morford & Leigh Lincoln Welcome to A Well-Designed Business. Today, I have a two-for-one as I am joined by best friends and business partners Aly Morford and Leigh Lincoln, co-owners of Pure Salt Interiors. If you have ever been interested in partnering with another brand, this episode is for you. I couldn’t wait to have Aly and Leigh on today to pick this apart because I know that a lot of designers are interested in forming partnerships, but have no idea how to find them, how to start them, who to start them with, all of the things. Today, Aly...

968: Overheard: Charles Pavarini, Leyden Lewis, and Maria Viola: How to Harness Creativity in Interior Design

A Well-Designed Business® | Interior Design Business Podcast

Today With Charles Pavarini, Leyden Lewis, and Maria Viola Hi, welcome to a Well-Designed Business. On today’s Overheard episode, I’m joined by Charles Pavarini III, Leyden Lewis, and Maria Viola. We rarely talk about design itself on the podcast—we’re much more focused on the business sode of things. But the conversation about creativity has popped up several times over the years in discussions I have had with many of you. I have often wondered, is creativity something you just have or you don’t? And if you do have it, how do you know, and how do you channel...

967: Breegan Jane: The Gift of Transitioning, Turning Risks into Success

A Well-Designed Business® | Interior Design Business Podcast

Today With Breegan Jane Welcome to A Well-Designed Business. My guest today is an accomplished interior designer, entrepreneur, brand influencer, children’s book author, real estate investor, philanthropist, and TV personality, and you may probably recognize her from HGTV Dream Home. Breegan Jane, who has transitioned many times, is back on the show for a second time. She refers to it as “the gift of transitioning” because it’s making space for something new, something that will uplevel your business or get you closer to your goals. Listen in as Breegan offers...

966: Power Talk Friday: Andrea Liebross: It's Not Big Clients — It's BIG THINKING That Creates Success

A Well-Designed Business® | Interior Design Business Podcast

Today With Andrea Liebross Today on A Well-Designed Business, I am joined by certified business and life coach Andrea Liebross, who is on a mission to help women entrepreneurs discover their inner potential and redefine success. Andrea is also the author of the bestselling book, “She Thinks Big” and host of the podcast, “Time to Level Up.” Today she is teaching us how to get out of the messy middle and move into the extraordinary with BIG THINKING. Tune in to learn Andrea’s 5 keys to becoming a big thinker. It’s all about TRUST! Pick It Apart [1:21] Andrea...

More Episodes

Welcome to A Well-Designed Business, it’s Power Talk Friday! Ashley Uhl joins LuAnn on today’s show to talk about how to talk to your clients like a leader, not like a boss.

Ashley Uhl is the only client experience consultant exclusively focused on working with interior designers and decorators.

Ashley’s knowledge and expertise in client experience comes from her degree in Psychology, years of working with high net worth individuals at wealth management firm Morgan Stanley, formal training and work in human relations, sales, and presentations at top professional development company, Dale Carnegie, and from years of gleaning knowledge from five star establishments she visited during her international travel. Her knowledge of interior design, and the processes around it, came from her short stint as a designer, which then became a pivot to teaching designers about the client experience.

Ashley now shows designers how to confidently lead clients through the design process by teaching them a repeatable, systematic approach to delivering an exceptional client experience. One that results in higher fees, increased efficiency, and clients absolutely adoring you.

Ashley’s blog on the exceptional client experience is read by design professionals all over the world and has been a featured guest on podcasts such as Wingnut Social, Kimberly Seldon’s Business of Design, Kate the Socialite’s The Kate Show, and Michelle Williams’ Profit is a Choice. You can learn more about Ashley and how she works with designers at Ashley Uhl Consulting.

Show Highlights:

You don’t want your clients to run over you, so you want to communicate with them in a very specific, client-friendly way.
Especially in initial conversations with people, keep the focus on what you’re willing to do, not on what you’re NOT willing to do. Talk in the positive.
Ashley shares how to redirect clients in constructive ways.
There’s a gentle way to flip deadlines around holidays and parties.
“You aren’t a butler; you choose to be a servant-leader. You’re setting the tone every step of the way. You’re a leader who’s actively thinking through problems that your client is going to come up against. “ - Ashley
It’s Ok to tell your client you need some time to think on a request, but let them know when you will get back with them. Take this time to experience your fear, then come up with a solution to take to your client. This puts you back in the leadership position.
Explaining situations with respect to your clients is the doctor’s equivalent of having a great “bedside manner”.
Ashley has pre-recorded video courses that can be taken at any time that teaches you how you can consistently provide an exceptional client experience from beginning to end. She also provides ideas on client pampering!

Connect with Ashley!

Ashley’s Facebook

Ashley’s Instagram

Ashley’s Pinterest

Ashley’s Email

Links :

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