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Episode 040: Revived by the Component Model: The Heart of Court Administration

Paperless Productivity

Release Date: 07/22/2020

050: Reg Tech: If You Don’t Like the Cost of Compliance, Try Non-Compliance! show art 050: Reg Tech: If You Don’t Like the Cost of Compliance, Try Non-Compliance!

Paperless Productivity

Regulatory technology, commonly referred to as “Reg Tech,” is technology that assists regulatory agencies in managing how information is stored, used, shared and discarded in accordance to compliance efforts. As Jeff Heigert, Hyland’s Senior Customer Advisor for Insurance, explains, there are more than 750 regulatory bodies across the globe producing over 2,500 rule books relating to compliance. Organizations dedicate millions, if not billions, of their annual budget to comply because, as costly as compliance is, the consequences of non-compliance outweigh it all. Join Jeff and his...

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049: The Hyland Cloud: Castle-Like Security Suited for Royalty show art 049: The Hyland Cloud: Castle-Like Security Suited for Royalty

Paperless Productivity

A ring of fire, the moat, a drawbridge, archers and more are protecting the precious gem that is your core enterprise system – do you fear the enemy? Of course not! When your business model is safeguarded in the Hyland Cloud, its castle approach to security is always on high alert, designed to immediately retaliate against data breaches and other security threats. Defenders of data protection since 2004, experts on the Hyland Cloud team happily absorb all your usual system security responsibilities so you can relax and focus on higher-priority projects. Amanda Pfriem, Hyland’s Cloud...

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048: How To Master RFP Management show art 048: How To Master RFP Management

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Jeff Arbogast, Application Specialist for one the nation’s Top 10 Digital Counties, story tells Washtenaw County, Michigan’s journey from their RFP beginnings of email, frustrating document size restrictions, manual uploads, and various versions floating between departments to their now centralized, transparent and well-orchestrated OnBase-hosted RFP management process. Walk through this conversation with a notepad in-hand as Jeff starts at the top, walking us through the intake process with electronic forms and how proposals are then circulated across departments via an automated...

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047: Turning Your Smartphone into a Signature Pad, and Other Truths About TrueSign show art 047: Turning Your Smartphone into a Signature Pad, and Other Truths About TrueSign

Paperless Productivity

Does your electronic signing platform turn your smartphone into a signature pad? TrueSign does, in addition to meeting several other compliant, mobile criteria you’ll want to consider when adopting an electronic signing platform in today’s increasingly remote world. Grab a notepad and join us for a conversation with two ImageSoft Originals, Tim Zarzycki and Terry Chaudhuri, about how TrueSign is helping people confidently proceed and succeed in swiftly collecting auditable and compliant electronic signatures from contract vendors, court case participants, internal staff, the public and...

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046: Robotic Process Automation: The Next Step in Your Digital Workflow show art 046: Robotic Process Automation: The Next Step in Your Digital Workflow

Paperless Productivity

What can tirelessly do the work of thousands of employees without complaining and never take time off? No, this isn’t the start of a bad joke – it’s a reality for enterprises across the globe who deploy robotic process automation. RPA, as its casually referred to, mimics mouse clicks and keystrokes to automate repetitive, office-like work. Able to automate tasks in any environment, regardless of the existing software platform, RPA is available to any industry and thrives in all environments, especially those who already operate on OnBase and want to take their automation a step further....

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045: A Day in the (Remote) Life of Electronic Signing: As Told by a Top 10 Digital County show art 045: A Day in the (Remote) Life of Electronic Signing: As Told by a Top 10 Digital County

Paperless Productivity

With over 100 users in its Circuit and Family Courts, Prosecutor’s Office and throughout its contract signing process, Michigan’s Washtenaw County experienced the charms of TrueSign’s seamless, digital signing process and workflow before the pandemic – but, as staff continues to work remotely from sporadic locations, it’s been a relied-upon necessity. Joining us for a conversation about their “signature” success is Jeff Arbogast, Application Specialist at Washtenaw, which has been recognized several times as a Top 10 Digital County. Walking us through three key areas where...

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044: ImageSoft’s “Dog-Food” Approach to Cloud Hosting show art 044: ImageSoft’s “Dog-Food” Approach to Cloud Hosting

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A few years back, ImageSoft trekked through the same IT journey we now walk most of our clients through: moving our infrastructure and systems to the Cloud. To quote Tom Hansel, ImageSoft’s Director of Customer Care and episode host, we’ve “eaten our own dog food,” so we fully understand the significance of the migration. On the same token, we also continuously see this investment pay off – most notably when launching ImageSoft’s entirely remote operations at the onset of the 2020 pandemic and easing staff through the shift. Join our own Senior Business Systems Administrator Bill...

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043: When the Friend of the Court Became a Friend of Digital Transformation  show art 043: When the Friend of the Court Became a Friend of Digital Transformation

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In Michigan, a Friend of the Court (FOC) is the regional name for a Child Support Enforcement office. Also in Michigan is the Ottawa County FOC – one of the state’s highest performing child support enforcement entities, and a leader in configuring automation and workflow technology to meet constituent needs, achieve state and federal statutes and safeguard trusted practices.   In conversation with Ottawa County FOC’s Assistant Director Kathy Winston and Technology Specialist Amy Debault, we see how one, comprehensive platform can iron out even...

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Bonus Episode: Opening the Case of Contact Tracing   show art Bonus Episode: Opening the Case of Contact Tracing

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As we continue navigating through the fog of curing novel Coronavirus, the practice of contact tracing has been a sturdy lighthouse for nation-wide public health departments.   Many of us have heard about the concept of contact tracing in the news but, because of its rapidly evolving nature, aren’t entirely certain what it means or how it can help us. As we continue doing our part in flattening the curve and protecting our communities, and especially as schools and universities strategize the safest reopening protocols, it’s...

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042: A Failing Storage Unit to a Flourishing eFiling System: A District Court’s Transformation Story   show art 042: A Failing Storage Unit to a Flourishing eFiling System: A District Court’s Transformation Story

Paperless Productivity

“We’re tearing down your storage facility. Please find another place to keep your files.”    This was, essentially, the message that Washington’s Yakima County District Court received when it had over one-hundred thousand files warehoused at a soon-to-be-diminished storage facility. Receiving an excess of 2 million filings a year, Yakima County’s District Court Administrator Therese Murphy and Office Supervisor Tamara Williams knew they needed a long-term, safeguarded process for filings and storage, and they...

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“Somebody wiser than me once said that you should ‘never waste a good crisis,’ and it seems like this pandemic has been a crisis for many of us in the court world.”

For 42 years and counting, Kevin Bowling has been serving the needs of justice administration and public service. Currently chairing the U.S. Department of Justice’s Global Advisory Committee, Kevin is now calling on his experience with the evolution of the court system to support next steps for the post-pandemic court. Speaking right into the heart of court administration, Kevin unearths all the relevant fruits of the component model, especially its role in sustaining a more inter-connected court and providing the opportunity to “plug-and-play” with various technologies that support the court’s adaption to a new normal, including litigant portals, jury management systems, and how to walk the fine line between access to justice and CJIS compliance.

 

Resources relating to the podcast can be found here:

  1. Joint Technology Committee - JTC was established by COSCA (Conference of State Court Administrators), NACM (National Association for Court Management) and NCSC (National Center for State Courts).  For more info on JTC - https://www.ncsc.org/about-us/committees/joint-technology-committee
  2. JTC develops and promotes technology standards - e.g., Court case management functional requirements; e-filing standards; jury management system requirements; ODR technical interface standards; https://www.ncsc.org/about-us/committees/joint-technology-committee/jtc-court-technology-standards
  3. In addition to developing standards, JTC recognizes information sharing initiatives and standards developed by the Global Advisory Committee (GAC), e.g., National Information Exchange Model (NIEM), Information Exchange Package Documentation (IEPD) Clearinghouse, Global Reference Architecture, Global Service Specification Packages (SSPs)
  4. Court Component Model (CCM) - In 2017 JTC's work on the NextGen Court Technology Standards led to the development of the Court Component Model   https://www.ncsc.org/__data/assets/pdf_file/0034/18979/nextgen-court-component-model-2017-12-08-final.pdf
  5. The Court Component Model paper (JTC Resource Bulletin) describes each component, including its purpose and features.   https://www.ncsc.org/__data/assets/pdf_file/0034/18979/nextgen-court-component-model-2017-12-08-final.pdf