Leadership in Challenging Times: A Conversation with Gary Norcross, President & CEO FIS
Release Date: 09/10/2020
American LNG and Global Energy Security
Sustaining Capitalism
This podcast, with a leading industry executive, discusses how US oil and gas companies, particularly in the independent sector, are expanding exploration and production activities to respond to both increasing energy needs at home and energy security for our allies, particularly in response to the invasion of Ukraine. It also discusses environmental benefits of increased use of liquefied natural gas (LNG), steps US companies are taking to reduce methane emissions, and efforts necessary to expand US production and exports for global energy security and environmental benefits, including...
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Solving Workforce Shortages in Health Care
Sustaining Capitalism
What can be done to address shortages in the health care workforce? In this episode of Sustaining Capitalism, we are joined by Cecilia McKenney, SVP and Chief Human Resources Officer at Quest Diagnostics, to discuss workforce challenges facing the health care industry following the pandemic. Tune in to find out: How did the pandemic strain the health care workforce? How can employers better reengage and retain their workers? What are ways that health care providers can become more efficient through technology and training? What role can employers play in fostering pipelines developing future...
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College Enrollment Trends
Sustaining Capitalism
In this podcast, Dr. Doug Shapiro, Executive Director of the National Student Clearinghouse Research Center, discusses college enrollment trends. The country's undergraduate student body dropped by nearly 1.4 million students during the pandemic and the enrollment decline continues. Dr. Shapiro provides insights from the research center's data on enrollment patterns across institutions of higher education. To learn more about the work of the National Student Clearinghouse, see
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Ukraine: One Year In
Sustaining Capitalism
One year in, the Russian invasion has brought far-reaching geopolitical changes, with shocks to global energy and food markets, higher inflation, and economic disruption. The human cost of the war has been incalculable as well. Join us for this timely podcast featuring an assessment of where the war stands now; how the West has responded to it; assessments of the effectiveness of sanctions on Russia, European energy security, and the nuclear threat; the future direction of US policy; and some surprising aspects of the war and its effects.
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Rural Broadband Deployments
Sustaining Capitalism
The Infrastructure Investment and Jobs Act, a bipartisan infrastructure law passed in 2021, has the potential to extend broadband access to Americans previously unserved or underserved by our broadband infrastructure. As CED has previously highlighted, broadband is essential to American economic and civic life. Michael Romano of NTCA - The Rural Broadband Association joins us to discuss how the funding from the infrastructure law can be unlocked and used effectively.
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Regulation: When Agencies Overstep
Sustaining Capitalism
Regulatory agencies often overstep their boundaries, with serious consequences both to the entities they regulate and the economy as a whole. This podcast will consider some recent examples of agencies exceeding their authority and offer a perspective on "smart regulation" in which Congress should speak with clear language and agencies stay within the mandate Congress has given them and consider the perspective of those who will be subject to the regulations.
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Asia and the US: A tipping point?
Sustaining Capitalism
As 2023 begins, there are many issues on the agenda for the US and Asia, ranging from the Taiwan Strait to Japan's new defense posture to economic challenges facing the region. Nirmal Ghosh, Washington correspondent of Singapore's Straits Times and veteran observer of US-Asia relations, shares his insights with us for a pivotal year.
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Are Maritime Supply Chains Improving as the Holidays Approach?
Sustaining Capitalism
Earlier this year, supply chains on both sea and land were severely strained. As the holidays approach, have things improved? Former Federal Maritime Commissioner Rob Quartel shares his thoughts on this and other global shipping issues. The podcast will also discuss the new Ocean Shipping Reform Act and other issues relating to the large volume of US and international commerce that arrives by ship.
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Packaging: A Key to Climate Sustainability
Sustaining Capitalism
In this podcast, the CEO of Novolex discusses the connection between packaging and climate sustainability, including innovative recycling of plastics, the unintended consequences of bans on types of packaging, and Novolex’s efforts to reduce greenhouse gas emissions.
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Travel's Role in Economic Recovery
Sustaining Capitalism
Travel is an essential part of the US economy, generating $1.9 trillion in economic output and supporting 9.5 million jobs. Travel recovery is essential for economic recovery. Join Jamie Mageau of US Travel as she discusses the latest post-pandemic travel trends.
info_outline"When the pandemic first hit, we watched it emerge out of China, but we all thought it would be very similar to SARs or MERs where the impact was limited. And we all remember the day when the WHO deemed it a pandemic. It's been a very dramatic challenge for us in leadership on how to respond," says Gary Norcross, Chairman, President and Chief Executive Officer of FIS. In an interview with Lori Esposito Murray, president of the Committee of Economic Development of The Conference Board, Norcross shared how FIS is putting colleague safety first, transferring critical services to home offices, and leaning in on daily communication to share best practices with its global staff.
Looking ahead, Norcross also shared that, “We are starting to see economic recovery.” Norcross feels optimistic partly because he links the current disruption to increased innovation. Focusing on the business issues of customers struggling to grow and recover from this crisis, he says, is “how innovation will occur.”
The CED discussion series, Leadership in Challenging Times, interviews business leaders about the unprecedented challenges facing the nation and how they are helping chart a path forward for both their companies and communities in which they operate.