loader from loading.io

Accountability for Frontline Supervisors: Creating Psychological Safety to Speak Up and Improve Team Performance with Ryan Forte #41

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 06/16/2021

It Was Due Thursday and It’s Still Sitting There | Manufacturing Accountability | Ep. 192 show art It Was Due Thursday and It’s Still Sitting There | Manufacturing Accountability | Ep. 192

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

You walk in Friday morning and the material is still sitting in quarantine. It was supposed to be relabeled and moved out Thursday, and you need that space today because corporate is walking the floor tomorrow. What happens in the next ten seconds decides the whole conversation. Trevor takes one real scenario from a manufacturing leader he was working with and runs it through all three gaps. How you show up, because how people feel determines how much they can engage with you. Whether Thursday was ever an agreement or just a date somebody said out loud. And what a real accountability...

info_outline
Be Curious Rather Than Furious | Manufacturing Team Leadership and Culture with Karin Lindner | Ep. 191 show art Be Curious Rather Than Furious | Manufacturing Team Leadership and Culture with Karin Lindner | Ep. 191

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Karin Lindner has spent fourteen years trying to make manufacturing attractive to the people who work in it, and she says it is still not there. Her new book, Making Manufacturing Sexy, argues that most manufacturing leaders are not leading. They are surviving, stuck in a system that rewards firefighting. Karin and Trevor both worked at Magna. In this conversation they get into what actually changes a plant, and it is not the equipment. Karin shares the coaching tagline she uses with every client, be curious rather than furious, and the story of a general manager who described himself as...

info_outline
You Cannot Recruit Your Way Out of This │ Manufacturing Recruiting │ Ep. 190 show art You Cannot Recruit Your Way Out of This │ Manufacturing Recruiting │ Ep. 190

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

What if the reason nobody applies has nothing to do with what you pay? In new research across the United States and Canada, concerns about physical safety ranked as the number one barrier to even considering a job in manufacturing. Pay came in fourth. Trevor assumed that was a perception problem, an old black-and-white picture nobody had bothered to correct. So he went looking for proof, and could not find any. The people closest to the industry name safety right alongside everybody else. What he found instead was a gap inside the plant. Employees named physical safety at forty percent....

info_outline
Why Nobody Pulls the Cord with Dr. Michael Gillespie │ Leadership Decision Making │ Ep. 189 show art Why Nobody Pulls the Cord with Dr. Michael Gillespie │ Leadership Decision Making │ Ep. 189

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

When was the last time somebody stopped your line and you thanked them for it? Toyota built the andon cord into the line decades ago and most plants still treat pulling it as a failure. Dr. Michael Gillespie, organizational psychologist at the University of South Florida and co-author of Distancing with David Marquet, studies why the person closest to a problem is often the least able to see it. Being locked inside your own point of view is the default setting, not an occasional lapse, which is how five people can walk up to one stopped line and each honestly see a different problem. Nobody is...

info_outline
Nobody Inspects the Culture │ Safety Culture │ Ep. 188 show art Nobody Inspects the Culture │ Safety Culture │ Ep. 188

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

You inspect for hazards every single day. When did anybody last inspect the culture? In new research across the United States and Canada, a toxic or unhealthy work culture ranked above unsafe or hazardous working conditions as a reason people would leave a new manufacturing job inside the first three months. Forty-seven percent against forty-three. Most leaders hear that and file it under the soft stuff. Trevor takes a different position. Four points apart is not two problems, it is one. Culture is a safety system. A plant where people do not speak up is a plant where near misses go...

info_outline
Your Best Worker Is Already Halfway Out the Door with Darcy Eikenberg │ Employee Retention │ Ep. 187 show art Your Best Worker Is Already Halfway Out the Door with Darcy Eikenberg │ Employee Retention │ Ep. 187

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Your best people rarely quit in a dramatic moment. They leave a little at a time, and by the time they give notice the decision was made weeks ago. Gallup ties about 75% of voluntary turnover to the manager, and our own national research found that 35% of workers open to manufacturing have never had a single one-on-one development conversation with their manager. You can't keep people you never really talk to. Darcy Eikenberg, executive coach and author of Red Cape Rescue: Save Your Career Without Leaving Your Job, joins Trevor to turn the retention problem around: instead of replacing the...

info_outline
Why Your Best Technician Fails as a Supervisor | New Leader Onboarding | Ep. 186 show art Why Your Best Technician Fails as a Supervisor | New Leader Onboarding | Ep. 186

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Why do six in ten of your people feel unheard at work? Trevor goes one level up from the first-week mentor: the new leader nobody onboards. He unpacks why a badge and a shift turn your best technician into a command-and-control boss, what the study of 1,250 manufacturing workers with Crossover Solutions and The Center for Generational Kinetics says people actually want from a leader, and what to build into a new supervisor's first 30 days so the concerns keep coming. 🎁 Free: 10 great questions to ask your leadership and drive engagement →  and get bonus content in our...

info_outline
Why Your Plant Manager Can't Solve Complex Problems | Time Management for Manufacturing Leaders | Ep. 185 show art Why Your Plant Manager Can't Solve Complex Problems | Time Management for Manufacturing Leaders | Ep. 185

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

What if the only machine in your plant with no maintenance plan is you? Trevor sits down with productivity expert Marcey Rader, author of Reclaim Your Workday, to bring health-powered productivity to the shop floor: the red headphones rule that protects deep focus without an office door, why burnout comes from lack of recharge rather than workload, the burn-it-down audit nobody runs on the supervisor's role, and the rule of three that separates relentless prioritization from endless optimization in manufacturing team leadership. Connect with Marcey: Website 👉 helloraderco.com Book 👉...

info_outline
The Week-One Blind Spot Costing You New Hires | New Hire Onboarding | Ep. 184 show art The Week-One Blind Spot Costing You New Hires | New Hire Onboarding | Ep. 184

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

What if your newest hire decides whether to stay in their very first week? Trevor opens a new solo series built on a national study of 1,250 manufacturing workers, run with Crossover Solutions and The Center for Generational Kinetics. The frontline wants a first-week mentor far more than the leaders who sign off on one, and that blind spot is feeding turnover. He names the Expectation Gap and shares the near-zero-cost move in manufacturing team leadership that closes it before your next hire walks in the door. 🎁 Free: 10 great questions to ask your leadership and drive engagement...

info_outline
A Reporter Calls Me Every Week Asking Who's Laying Off with Jason Bates │ Manufacturing Community │ Ep. 183 show art A Reporter Calls Me Every Week Asking Who's Laying Off with Jason Bates │ Manufacturing Community │ Ep. 183

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

A reporter calls Jason Bates every week looking for the big layoff story. The five-hundred-people-let-go story. Jason keeps telling him the truth: layoffs are happening, in small numbers. So is hiring. But the catastrophe the headlines want isn't what he sees across hundreds of Ontario plants every day. Trevor sits down with Jason, Manufacturing Consortium Manager at EMC, Canada's largest manufacturing consortium, to unpack what's really going on, the plants that are quietly adjusting and diversifying, and the peer community most owners haven't tapped into. Growth doesn't sell papers....

info_outline
 
More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

Show Notes: 00:05 – Get out of your own way

01:30 – Ryan Forte – Jefferson Metal Products

03:28 – You can’t do it by yourself

04:01 – When it’s time to engage others and break the pattern of what you’ve always done

05:52 – That critical moment where there was a turning point

06:30 – Wow! Everything looks great, the way I wanted it

07:00 – 360 feedback – what an eye-opener

09:30 – What would have come up in that 360?!

10:30 – Mindfulness manufacturing at it’s best

12:35 – If you always do what you’ve always done, you get what you always got

13:20 – What are you doing differently

14:00 – Consciously setting expectations

15:20 – How you show up

16:50 – The burning question on behalf of listeners

19:00 – Stress is contagious

20:50 – Holding up the fist – a symbol for the brain; it’s time to curb it

22:05 – A license to call you out

24:03 – We’re good, but we want to be great; so who does the heavy lifting

25:20 – Listen to your people, provide reasonable expectations and the tools

26:37 – Joy: this is what it looks and sounds like

28:28 – It’s raw, the real deal - what you see is what you get