Collaboration for Operations Managers: Aligning the Why, How, and When to Strengthen Team Engagement and Results with Michael Neuendorff #69
Release Date: 07/13/2022
Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn 👉 Website 👉 Have you ever walked past your visual management boards and still not been able to tell if your team is winning? Trevor takes you inside a global food company where executives kept saying "we told them the standards" and supervisors kept saying "we need more clarity." Both were right. Neither was fixing the board. Inspired by Shane Zutz's High Impact Leadership newsletter, Trevor unpacks why accountability is usually a clarity problem in...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor" LinkedIn 👉 Website 👉 What if the hardest person to lead in your plant is you? Trevor sits down with Ryan Forte, Owner of Jefferson Metal Products, whose team had quietly built one unwritten rule: keep the boss happy. Ryan introduces the five-step curiosity model — a new way to think about manufacturing team leadership that starts with getting curious about yourself first. When Ryan made that shift, his culture changed, his people grew, and turnover at the plant dropped...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn: Website: Have you ever written up an employee and felt sick the second they walked out of the office? Trevor unpacks the third gap in the Manufacturing Greatness framework: the Accountability Gap. He walks through what happens when leaders skip the conversation and go straight to progressive disclipine, and the three questions that turn pressure into partnership.
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → When was the last time you went on vacation and didn't check your phone? Trevor sits down with Josh McKain, founder of Throughput Mastery, to unpack why manufacturing owners get stuck putting out every fire, and the three-part framework for building a culture of ownership: create the environment, model the standard, install the system. Ownership isn't a personality trait. It's a structural condition you can design for. Connect with Josh: LinkedIn: Website:
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Have you ever assumed your team should just know what you expected, and watched the project go sideways anyway? In manufacturing, the expectation gap between what leaders think is expected and what teams actually understand drives missed deadlines, rework, and six-figure mistakes. Most of...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest threat to your production efficiency, workforce development, and manufacturing productivity was not a supply chain disruption or a failed kaizen event — but the voice inside your own head? On this episode of Manufacturing Greatness, learn more with...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! Most manufacturing leaders believe that if they were clear, the message landed. But there is a gap that almost no one sees — the distance between how you think you show up and how your team actually experiences you. In this episode of Manufacturing Greatness, Trevor...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...
info_outlineWelcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.
Now, let’s jump in!
With artificial intelligence and new technology reshaping manufacturing, leaders are being pushed to think differently — and that’s where this conversation comes in.
In this episode, I’m joined by San Francisco–based executive coach Michael Neuendorff, president of Bay Area Executive Coach, to explore how manufacturing leaders can strengthen collaboration, shift their mindset, and ask better questions to unlock creative, actionable solutions.
We talk practical ways Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors can learn from other industries, improve communication, and lead with curiosity as change
00:30 – “Seek to understand, then to be understood.” – Stephen Covey
2:48 – To stay curious in the workplace, adopt a “student’s mind”
3:09 – Even if it’s your tenth or twentieth year on the job, there is still something you can learn today
3:27 – As long as you stay curious, you can learn from anyone—even someone who you previously thought you couldn’t learn anything from
4:29 – Due to the rise of AI and other emerging technology, manufacturing could be in for some big and unique changes, and we need to prepare for that
5:40 – If you don’t know what didn’t work in the past, it’s harder to prepare for the future
5:45 – Work with people to find solutions, instead of just telling them what to do
6:13 – If someone is consistently told what to do, they can click off the part of their brain that focuses on understanding and problem-solving
6:58 – By staying curious, we can better work with others to find creative, productive outcomes
7:21 – Ask how you can invest in others
9:23 – If people feel like you believe in them, they’re more likely to rise to the occasion
10:18 – To ask questions that foster creativity and collaboration, consider your audience – are you talking to your peers at a leadership level, or someone a few levels below you?
11:14 – Be open to new and different perspectives
12:59 – Look back at your last 30 days. How have you tackled problems? What can you do differently in the next 30 days?
13:56 – When talking to others or setting meetings, consider the time of day. For example, some people may be at their best in the mornings when they’re feeling fresh and energized
20:55 – Believe in the power of collective idea generation
21:53 – By building stronger relationships, you can build more trust and engagement levels will increase
Connect with Michael Neuendorff:
Website for executive coaching