Death of the Accord
Keepin' It Real with Cam Marston
Cam Marston has a confession today — eighteen months ago, he and his wife made a pact to declutter their house for good. Here's why it didn't survive contact with a U-Haul trailer. ----- About eighteen months ago, my wife and I made a deal in a hotel room overlooking the Atlantic. We called it the Fort Lauderdale Accord — not a bucket list of what we wanted before we died, but a list of what we wanted gone. Our aim was to simplify and we agreed on one thing: we had collected too much stuff. So we made a rule. One thing in, two things out. Net loss, every time. We clinked glasses, pinkie...
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A Grief No Words Can Describe
Keepin' It Real with Cam Marston
This week's Keepin' It Real comes from a place of real pain. Cam Marston reflects on the loss of two young men from his community, and a grief he says words can't quite reach. ----- “There are no words” is an expression often used to truly describe deep grief. It’s a feeling in your gut, your stomach, that you notice only when the world around you is crumbling and those important to you are experiencing something truly awful. That’s the way I feel now. A grief has set in and there are no words to describe this feeling. ...
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Father's Day Recap
Keepin' It Real with Cam Marston
Cam Marston spent Father's Day at church alone, then had dinner with his own dad — and somewhere in between, figured something out. ----- Father's Day came and went last weekend. It coincided with my wife and my anniversary and the summer solstice – all on the same day. That must mean something. My wife chose to prioritize Father's Day because, well, twenty-nine years is a nice number but it's not all that special, and she wanted me to be celebrated by the kids. I went to church on Father's Day. My wife was going to join me but there was a puppy emergency, and she stayed home on the phone...
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Puppy Patience
Keepin' It Real with Cam Marston
Cam Marston's new puppy has expensive taste — and this week, while the rest of his family's out of town, Cam's discovered his actual job has become full-time appraiser of whatever's currently in her mouth. ----- Our new puppy got the TV remote control this morning. I noticed it around lunch when I went to see if there were any World Cup games on. I tried the chewed-up remote anyway and found it turned the TV on but not off. And I'm ashamed to say it, but I lost my mind, because that remote was brand new — less than 24 hours old. It replaced the remote she ate last week, which I'd...
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To Goal or Not to Goal
Keepin' It Real with Cam Marston
Most of us have been told that goals are the key to success — write them down, stay focused, never quit. But Cam isn't so sure that's the whole story. ----- I’ve just completed a goal setting webinar. It was thought provoking and well run. Two things stood out. First – we are halfway through 2026. The webinar host adjusted the what was supposed to be a goal setting workshop with a one-year timeline to half a year to account for the date and though I have a calendar in front of me every day, it still shocked me that this year is half gone. Though factually I know it’s early June,...
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They Remembered
Keepin' It Real with Cam Marston
Cam Marston made a promise to his kids years ago, certain time would let him off the hook. He was wrong — and this week, he's paying for it, in the best possible way. ----- Many years ago, my wife and I made a commitment to our kids that I thought would probably go in one ear and out the other. It was a commitment that was easy to make because it was so far off that I was sure no one would remember it and they certainly wouldn't enforce it. "When the twins graduate from high school," my wife and I announced one night at dinner, "we'll take a big family trip." The twins were in grade school...
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Witness To Your Life
Keepin' It Real with Cam Marston
Most of us have heard the phrase "they really knew me" — but rarely stop to consider what that truly costs us when it's gone. ----- What Does It Mean to Have a Witness to Your Life? Strange question, I know. But it surfaced at my mother-in-law's funeral this past Monday in Raleigh, and I haven't been able to shake it. A childhood friend of my wife's pulled her aside. "I'm sorry," she said. "Your mother was a witness to your life. Losing her is hard." I had never heard that expression before. And the weight of it hit me somewhere I wasn't prepared for. If we're lucky, we have...
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Busy Hands
Keepin' It Real with Cam Marston
There’s sad news at Cam’s house. Friends are reaching out to help his family through their grief. Losing a loved one is never easy and friends just want to help by doing something. ----- Busy hands surround my wife and me these days. Recent bad news has brought the need for friends to reach out and want to help us get through it. “I’m so sorry,” they say. “What can I do?” Our reply, just like most people’s is “Nothing. Thank you. We’re all set.” And they reply with, “Well, let me at least bring dinner.” The need to do something to feel helpful. The need for busy...
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Purpose
Keepin' It Real with Cam Marston
Cam’s been studying retirement trends for his work lately. One thing’s for sure, he’s not ready! ----- More often than not, when I ask someone who has retired in the past two years, their answer is nearly exactly the same. They say, “Well, retirement’s not all it’s cracked up to be.” Why? They worked so hard for it, now they have it. So, what’s missing? My work has steered me into retirement studies. Most people think about money when they think about retirement planning, but I’m learning money is not the only thing you need to plan for. There’s more. And it’s something...
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Carnival Cruise Ship Crashed Into the Dominican Republic
Keepin' It Real with Cam Marston
On this week’s Keepin’ It Real, Cam has been away lately but just got back from Spring Break with his kids. Imagine a cruise ship wrecked on a beach and they turned it into a hotel…. ----- Imagine a Carnival Cruise ship out at sea and loaded with passengers headed full speed, for the coast of the Dominican Republic and crashing ashore not far from Punta Cana. Then, rather than clean up the mess, they turn wreckage into a hotel, add a bunch more swimming pools and put loud Bose speakers everywhere, and call it the Hard Rock All-Inclusive Sodom and Gomorrah Resort and Hotel Punta Cana....
info_outlineOn this week's Keepin It Real, Cam Marston stands at the register at a coffee shop and what comes out of his mouth is a complete surprise to him.
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Last week I bought a coffee and a T-Shirt at a coffee shop. And at that awkward moment when the person at the register spins the pad around for me to sign and enter a tip amount, I asked the guy “How much should I tip you for this?” I’ve never asked that question before. The moment I thought about asking it was after I had said it.
Tipping has gotten out of hand. A few weeks back at a hotel in Colorado, every transaction at the hotel automatically included a 25% tip and then space on the bill to add more. At the hotel coffee shop, I’d buy a coffee, they’d hand me an empty cup and point me to the coffee pots across the way, and then ask for a tip. Then ask me to “round up” for some sort of something, adding more money to the transaction. You and I are paying a lot more for what we used to get and then doing the work ourselves. More and more people want you and me to add money to our transactions for doing their job. I know I sound old and curmudgeonly but, dang it, it’s getting out of hand.
That’s why this transaction at the coffee shop stood out. “How much should I tip you for this?” I asked. The guy said, “Nothing. I’ve done my job. I poured you a coffee and rung you up in the register. You don’t even want a bag for your T Shirt. There is no tip necessary.”
I wept.
I tell people that if I order food or drink standing up I don’t tip. You shouldn’t tip for service if you’re standing. That’s what I say. That’s my rule. However, follow me around you’d see that I seldom obey my own rule. That awkward moment when the person at the register is waiting for you to add your tip so they can complete the transaction. They’re watching and I give in nearly every time. I’m weak.
Similarly, my wife and I recently changed homeowners insurance. I then got an email to download their contractor’s app and a page of instructions about how to use their app to take photos and videos of my house so they can confirm the insurance quote. In addition to downloading the app, it would require complex passwords, two-step authentications, and, likely headaches and time on the phone with their service team. Though branding it as a simple tool that wouldn’t take much time, they were asking me to do their job. I simply replied to the email that I’m not going to do it. That’s their job, that’s what I’m paying them for. I could sense the eye-rolls on the other side and they said they’d send out a representative to collect the information. A small win.
If you agree with me, if you’re frustrated about paying more and more for what you’re getting and doing their job along the way, let me hear from you. Send me a donation and I’ll continue to beat this drum on our behalf. And don’t forget to round up.
I’m Cam Marston and I’m just trying to Keep it Real.