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00: Welcome to the 'automobile university' - where you'll hear about customer centricity and digital innovation

Customers Matter

Release Date: 08/01/2016

Why are we launching a podcast? It's the ability to multitask, while driving, exercising or doing housework - and to get the content that's exactly what interests you that's prompted us to create Customers Matter - a podcast about customer-centred marketing in an age of digital disruption. We promise the intellectual rigour of Harvard Business Review to our topics with the passion and the energy of talk-back.