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If your deal has a problem

Deal Talk

Release Date: 10/11/2018

Odometer problems, you win

Odometer laws apply to everyone

OTD means everything included

If something is wrong in your deal

Due diligence, due process

Salesperson, Manager, Dealer principal


The bank 

Better business (BBB.org)

Attorney general (your state.gov/attorney general)


UDAP statutes


Assertive and persistent, not aggressive