Ep 255: We talk with the InsurTech Coalition
FNO: InsureTech
This week, Rob and Lee welcome an esteemed panel including four of the founding members of the InsurTech Coalition: Austin Bailey from Branch, Scott Fischer from Lemonade, Jeremy Dietch from Boost and Rachael Dugan from Indigo. Together, they talk about the mission of the InsurTech Coalition and benefits of membership, the Coalition’s aim to shape regulation through education and transparency, and how we can better use technology responsibly in insurance. Learn More: What You’ll Hear In This Episode: [5:10] The four guests introduce themselves and how they got...
info_outline
Ep 254: Ali Azhar, Chief Business Development Officer at HOVER
FNO: InsureTech
This week, Rob and Lee welcome Ali Azhar, Chief Business Development Officer at HOVER to discuss the company's growth and innovations. Ali talks about leading the charge to work on the current verticals in construction, insurance and moving into new verticals. He discusses HOVER's journey from 2018 and all the changes that have occurred since then. Ali also shares insights into HOVER's commitment to hiring top talent and how artificial intelligence has shaped the company since its early days and their vision for the future through emerging technologies. Learn More: What...
info_outline
Ep 253: Founder of CQCS, Gustavo Doria Filho
FNO: InsureTech
Rob and Lee start with some T-shirt talk before welcoming guest Gustavo Doria Filho, Founder of CQCS. What began as an online network for insurance professionals in Brazil has flourished into a global community of over 100,000 subscribers. In the episode, Gustavo shares the journey of founding CQCS and highlights the vibrant landscape of insurance and innovation in Brazil, offering insights that resonate far beyond its borders. He talks about how Brazil's thriving InsurTech ecosystem is shaping the future of the industry worldwide and what we can expect from future events and opportunities....
info_outline
Ep 252: CEO and Co-Founder of REOR20, Danny Chatziprodromou
FNO: InsureTech
Rob and Lee chat about their recent trip to London and then welcome Danny Chatziprodromou, CEO and Co-Founder of REOR20. Danny talks about how REOR20 is applying AI to revolutionize flood risk assessment and underwriting, and how the innovative technology could transform the flood insurance industry. He details more about how their physics-based AI model is one of a kind and provides more accurate risk predictions, allowing for a transformative solution for engineering-focused underwriting. Learn More: What You’ll Hear In This Episode: [7:24] Danny explains more about the...
info_outline
Ep 251: CEO and Founder of LeakSentinel, Bill Loesch
FNO: InsureTech
Rob and Lee welcome Bill Loesch, Founder and CEO of LeakSentinel, to discuss tackling the challenging problem of home water leak detection. As a serial entrepreneur with decades of experience in Silicon Valley, Bill saw an opportunity to innovate in this space and develop a lower-cost solution compared to existing cut-the-pipe technologies. In the episode, Bill talks about Leak Sentinel's approach, which involved years of prototyping to create a proof of concept device that can automatically detect water flow acoustically and shut off valves for both common types of home water pipes. He also...
info_outline
Ep 250: CEO of InsTech, Matthew Grant
FNO: InsureTech
Rob and Lee take it internationally this week as they welcome Matthew Grant, CEO of InsTech. Matthew talks about InsTech’s ability to help insurance companies understand real trends related to technology and innovation while looking for technology companies that can provide solutions to make a real difference for insurers. He discusses how the events and community have grown and expanded over time, along with the benefits and criteria for membership. Matthew also touches upon the cultural nuances in the insurtech industry in London, including Lloyd of London’s history and function as a...
info_outline
Ep 249: Co-Founder and CEO of Whisker Labs, Bob Marshall
FNO: InsureTech
Rob and Lee welcome in Bob Marshall, Co-Founder and CEO of Whisker Labs. Bob talks about their flagship solution, Ting, which draws on decades of electromagnetic and atmospheric sensor technology to protect communities and prevent electrical fires, while also monitoring the resiliency and safety of the U.S. electrical grid. Bob shares more about the many ways Ting is taking the relationship with insurers to a new level while also gaining valuable insights. He highlights some real case studies where Ting has helped to save homes, and explains the rewarding impact of their work. ...
info_outline
Ep 248: Co-Founder and President of Chrp Technologies, Chin Ma
FNO: InsureTech
This episode features Chin Ma, Co-Founder and President at Chrp Technologies, a fascinating technology that allows underwriters insight into the home of the insured and to reduce losses. Chin talks about how Chrp was created and explains how the technology helps to underwrite accurately and get the insured involved in the process, providing help where it’s needed. Learn More: What You’ll Hear In This Episode: [6:40] What is Chrp, and how did they build the technology? [9:32] What was the problem that Chin’s partner and Chrp founder Micah set out to...
info_outline
Ep 247: CEO and Co-Founder of SnapRefund, Cody Eddings
FNO: InsureTech
Rob and Lee are joined by Cody Eddings, CEO and Co-Founder of SnapRefund. Cody first shares the story of founding SnapRefund in Philadelphia and taking the company through accelerators like TechStars. Cody also reflects on the validation of winning the State Farm pitch competition at ITC, and details how SnapRefund’s technology works to streamline and simplify the insurance claims process through automation and digital payments. Learn More: What You’ll Hear In This Episode: [9:29] Cody shares the origin behind SnapRefund. [9:48] The growing startup scene in...
info_outline
Ep 246: CEO and Founder of Charlee.AI, Sri Ramaswamy
FNO: InsureTech
It’s all about AI this week as Rob and Lee welcome Sri Ramaswamy, Founder and CEO of Charlee.AI. Sri talks about her journey into artificial intelligence, and how it’s evolved over the course of a decade and growing interest in AI within the industry. She shares more about the capabilities of Charlee, a trained model for insurance, and highlights the significance of using data in the right way to get accurate results. Sri talks more about Charlee’s technology and how it can help identify and prioritize fraudulent claims. Learn More: What You’ll Hear In This Episode:...
info_outline“When an insurer sends claim information to us—we’re the clearing house, the stewards of their data.” - Mike Fulton
(click to tweet)
Self-driving cars are scary.
Are we really going to hand over our fate to algorithms and microchips? Whether we know it or not—we already are are, with technologies like lane assist, self-parking, auto-braking. These micro-versions of the greater technology warm us up to the idea, so that when it is introduced to the market—we embrace it fully.
And the insurance industry is doing the same right now with claims and automation.
That’s why on today’s episode of FNO: InsureTech, we are joined by Mike Fulton to discuss this future. Mike is president of Xactware Solutions. He oversees Xactware’s integrated solutions for estimating, managing, and analyzing property claims as well as products for professionals involved in the repair and maintenance of bank-owned property and real estate sales.
Tune in to this episode to hear Mike’s insights on everything insuretech-related, from automation in claims to computing power in insurance companies.
“What most insurers are interested in automating are the very high-frequency, low-severity type of losses.” - Mike Fulton
(click to tweet)
The FNO: Tips
- Implement automation in your claims process according to policyholder demographics
- Millennials aren’t as willing to embrace automation as you might think
- Studies show people are willing to give more money to a machine than a machine pretending to be human
- Data is what drives automation; the more data you have, the more automated the system can be
- The IoT and insurance industry are developing technologies that sell parts for repair at the time of accident
- The future generation doesn’t know how to fix things—check out Nuts, Bolts & Thingamajigs as a solution
- In 2018—the insurance industry had $46 billion in loss claims
- In the last 3 years, the average cycle time from contact to inspect has dropped 1.5 days
- Insuretech typically means VC-funded—and a smaller, younger team
Fourseventy Claim Management