loader from loading.io

The business value of delivering a knowledge base to your customers

The Enterprise Technology Podcast

Release Date: 03/31/2019

The Future of CRM Software and CRM Software Development show art The Future of CRM Software and CRM Software Development

The Enterprise Technology Podcast

In this weeks episode, John talks about the future trends in CRM Software, and CRM Software Development.  In this episode John provides 3 trends with supporting examples as follows:

info_outline
The business value of delivering a knowledge base to your customers show art The business value of delivering a knowledge base to your customers

The Enterprise Technology Podcast

In this episode, John talks about the values of implementing a knowledge base system in your business.  Quick bullets as follows:

info_outline
5 Ways Artificial Intelligence is Changing CRM Applications show art 5 Ways Artificial Intelligence is Changing CRM Applications

The Enterprise Technology Podcast

In this weeks episode, John talks about how AI is changing CRM Applications. Learn some of the Top 5 use cases, and how you can infuse AI in your CRM.  Here are the use cases he reviews:

info_outline
5 Steps to creating your own Cloud Based CRM System show art 5 Steps to creating your own Cloud Based CRM System

The Enterprise Technology Podcast

In this weeks episode, John talks about how you would go about implementing your own custom cloud base CRM, and the reasons why you would want to do this.

info_outline
6 Ways Blockchain will Enhance CRM Applications show art 6 Ways Blockchain will Enhance CRM Applications

The Enterprise Technology Podcast

In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses how blockchain will enhance CRM applications.

info_outline
The Top 5 Mistakes Companies make when Implementing CRM show art The Top 5 Mistakes Companies make when Implementing CRM

The Enterprise Technology Podcast

In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses the 5 best practices and mistakes companies make when implementing CRM and ERP systems. 

info_outline
The Top 5 Reasons You Should Upgrade SuiteCRM in 2019 show art The Top 5 Reasons You Should Upgrade SuiteCRM in 2019

The Enterprise Technology Podcast

In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses why clients should consider upgrading SuiteCRM in 2019 if they have an older version.

info_outline
Email Marketing & Marketing Automation - Whats the difference? show art Email Marketing & Marketing Automation - Whats the difference?

The Enterprise Technology Podcast

In this episode, John Perez walks you through the differences between email marketing and marketing automation.  John breaks down his Top 5 differences with supporting examples.  Tune in now to learn more, and check out our show notes at https://enterprisetechpodcast.com.

info_outline
3 Goals and Measurements for CRM Software Success show art 3 Goals and Measurements for CRM Software Success

The Enterprise Technology Podcast

In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses the 3 Main Goals behind every CRM Software implementation, what are some enablers and examples of how CRM systems improve revenue, and efficiency, and retention.  Goals, and KPIs discussed in this episode illustrate how CRM systems help you to achieve the goals in increasing Revenue, Retention, and increasing Sales and Service Productivity.

info_outline
Sponsored Ad: Timesheet Ninja for SugarCRM & SuiteCRM show art Sponsored Ad: Timesheet Ninja for SugarCRM & SuiteCRM

The Enterprise Technology Podcast

Want to improve payroll accuracy and better understand how much time your spending on sales, project, and related CRM activities? This module makes tracking time against any module in SugarCRM or SuiteCRM a breeze and generates weekly time sheets for your staff!

info_outline
 
More Episodes

In this episode, John talks about the values of implementing a knowledge base system in your business.  He further explains:

  • The effects of a knowledge base on your customers
  • The business value of a knowledge base
  • The importance of giving your customer a portal.