With COVID-19 restrictions and tightened lender criteria, some people are reporting that it may be more tricky to secure a home loan. But is that true, or is it just our perception?
In this episode we look at :
- Whether COVID-19 restrictions have made it harder to secure a home loan
- Whether banks are being stricter when they assess home loan applications
- How long it's taking banks to assess and process loan applications
- What types of home loans and mortgages are harder to get approved
- How to make it easier for the bank to assess and process your home loan application
Follow the Dream Home Movement
Follow Carl and Jo Violeta
Guest bio
Carl’s an award-winning Mortgage Broker and the Founder of Violeta Finance.
Carl believes that every family should have a fair opportunity to achieve their homeownership and finance dreams. He can help you buy your next home or save money by refinancing. Carl specialises in helping first time investors buy their first investment property and securing finance for small business owners.
When he’s not helping people find the right loan for their circumstances, Carl loves hanging out with his wife and two kids, watching his beloved Chicago Bulls play, and heading out to the golf course.
Transcript
*This transcript is automated, so may not be 100% accurate*
00:00:00 - 00:00:05
In this special bonus episode of the Dream Home Movement, we look at
00:00:05 - 00:00:11
whether or not it's harder to get a home loan now. With COVID-19 restrictions
00:00:11 - 00:00:18
and tightened lending criteria, some people are reporting that it may be more
00:00:18 - 00:00:23
tricky to get a home loan. But is that true, or is it just our perception?
00:00:23 - 00:00:28
To answer that question. I've invited a special guest and experienced Mortgage
00:00:28 - 00:00:33
Broker Carl Violeta, he also happens to be my husband onto the show.
00:00:33 - 00:00:38
Welcome to the Dream Home Movement. This is your weekly dose of home
00:00:38 - 00:00:43
and property inspiration, bringing you clever tips and advice from the very
00:00:43 - 00:00:49
best experts. And real life like Renno stories with your host, Jo Violeta.
00:00:49 - 00:00:54
Thank you for tuning in to this special bonus episode of the Dream Home
00:00:54 - 00:00:58
Movement. Now if we haven't met before. Hello, My name's Jo Violeta, and I
00:00:58 - 00:01:04
co-own a successful award winning mortgage brokerage with my husband carl.
00:01:04 - 00:01:09
It is Violeta Finance, and this episode is brought to you by Violeta
00:01:09 - 00:01:14
Finance. If you need help securing a home loan, refinancing your Mortgage or
00:01:14 - 00:01:21
organising a loan for your investment property. We would love to help
00:01:21 - 00:01:27
you. Now just to let you know who we are still in the midst of the COVID-19
00:01:27 - 00:01:32
restrictions here in Melbourne and that means that we are working from
00:01:32 - 00:01:37
home in very close quarters. So if you hear any background noises on this
00:01:37 - 00:01:43
episode, maybe kids doing crafts or playing or some typing or something like
00:01:43 - 00:01:49
that, it is because we are all working from home and also because of the COVID-19
00:01:49 - 00:01:53
restrictions. I don't have access to the usual recording equipment that I
00:01:53 - 00:01:58
would use for the podcast. I can't go to the radio station. I can't get into the
00:01:58 - 00:02:05
office to access my hi-tech equipment. So Carl and I huddled over a desk and a
00:02:05 - 00:02:11
microphone at home together, trying to record this episode for you.
00:02:11 - 00:02:15
Welcome to the show, Carl. It's lovely to have you back on. I haven't had you
00:02:15 - 00:02:20
on the show for a while. It has been a little while, and thanks for having me.
00:02:20 - 00:02:26
So today we are answering the question. Is it harder to get a home loan right
00:02:26 - 00:02:32
now? So let's first of all, look at it from the perspective of COVID-19. So
00:02:32 - 00:02:37
we're recording this episode on September 30th. We live in Melbourne in
00:02:37 - 00:02:45
Australia, so we are right in the still in the midst of COVID-19 restrictions.
00:02:45 - 00:02:50
Have covert COVID-19 restrictions made it harder for people to secure a home loan?
00:02:50 - 00:02:58
If a client has been affected by COVID, yes, it has been challenging to get
00:02:58 - 00:03:05
loans approved for them. But for other clients that the only effect of COVID
00:03:05 - 00:03:13
has been of a personal nature and not a financial nature then no that hasn't
00:03:13 - 00:03:18
really been any stoppage of the flow of finance for those types of customers.
00:03:18 - 00:03:26
Customers were working in the retail setting in sort of hospitality in the airline
00:03:26 - 00:03:31
industry then. Yet those those types of employment and those types of
00:03:31 - 00:03:36
customers would find it a bit challenging to try and secure finance. What about
00:03:36 - 00:03:42
the way lenders are assessing applications, especially expenses? What I've
00:03:42 - 00:03:48
heard is that lenders are going through applications with a fine-tooth comb now
00:03:48 - 00:03:55
Have you found that to be the case? It depends on the bank that you
00:03:55 - 00:04:02
suggest to the clients. There are banks that will go through bank statements to
00:04:02 - 00:04:11
verify living expenses as well as salary credits. But not all banks do do that,
00:04:11 - 00:04:16
eh? So, yeah, it really just depends on which path you take the customer in
00:04:16 - 00:04:22
relation to bank statements being forensically investigated. And is it just
00:04:22 - 00:04:25
the bank statements that they're going through and scrutinising are they
00:04:25 - 00:04:32
scrutinising other documents, other evidence or information asking for a lot of
00:04:32 - 00:04:38
additional documents, proof, evidence, that sort of thing? For sure, you know
00:04:38 - 00:04:46
, with COVID it has definitely added a layer of requirements for all banks, I
00:04:46 - 00:04:52
would say, particularly when a borrower self employed, they're now wanting
00:04:52 - 00:04:58
to see extra documentations. They just want to make sure that you know the
00:04:58 - 00:05:05
borrower's income is online or inline, I should say, than what their
00:05:05 - 00:05:11
income tax is suggesting it to be and that they haven't really had too
00:05:11 - 00:05:16
much of an impact with with COVID, particularly here in Melbourne, where
00:05:16 - 00:05:20
we've been the hardest hit. Yes. Oh, so to answer your question, yes, there
00:05:20 - 00:05:25
are a lot more documentations that need to be provided, particularly for self
00:05:25 - 00:05:30
employed customers. Okay, so banks are still lending money. If your income
00:05:30 - 00:05:36
hasn't been affected by COVID-19 restrictions, you still should be able to
00:05:36 - 00:05:40
borrow money. It shouldn't be any harder to borrow money, but the process
00:05:40 - 00:05:47
might be more involved, I suppose. It's just a little bit different to what many
00:05:47 - 00:05:52
customers might be accustomed to when they applied for finance pre-COVID.
00:05:52 - 00:05:58
And yeah, just if you know, if you're in a position to borrow money and
00:05:58 - 00:06:03
you know that you can borrow money, then you really got nothing to fear before
00:06:03 - 00:06:08
you place an application and if you're going through a broker then a broker's
00:06:08 - 00:06:14
going to tell you whether they can get the loan approved or not anyway. So all
00:06:14 - 00:06:20
I would say to customers is that you know, don't don't sort of fear the process,
00:06:20 - 00:06:25
provided that you know, your employment has been stable, your business
00:06:25 - 00:06:31
hasn't been affected and that, you know, you've got sort of strong, strong
00:06:31 - 00:06:39
finances going into the application. Okay, good. What about timelines? So is it
00:06:39 - 00:06:43
taking longer to get home loans approved? Should people allow a little bit
00:06:43 - 00:06:49
more of a time buffer when they're looking to apply for a home loan? I have
00:06:49 - 00:06:54
heard that some banks assessment and processing times are a bit longer than
00:06:54 - 00:06:59
usual. What's been your experience with that? Yeah, many customers are
00:06:59 - 00:07:06
looking to refinance at the moment and, many banks are offering cashback
00:07:06 - 00:07:14
offers. So banks that are offering cashbacks their lead times in processing
00:07:14 - 00:07:21
loans is not as desirable as other banks that are not offering cashback offers at
00:07:21 - 00:07:26
the moment. So again you know a good broker is going to be able to be
00:07:26 - 00:07:32
across that with lead times. If you know if your finances pressing, then
00:07:32 - 00:07:37
definitely avoid certain banks because you're not going to get the loan processed
00:07:37 - 00:07:43
in a timely manner. But if you're after, you know, the cash as part of
00:07:43 - 00:07:47
the refinance, let's say then, if you're happy to wait, then you know the
00:07:47 - 00:07:52
processing time is what it is. If you're purchasing a property, then definitely
00:07:52 - 00:07:57
steer clear of those lenders that are offering cashbacks at the moment,
00:07:57 - 00:08:01
particularly when your finances subject to... When your purchase, I should
00:08:01 - 00:08:07
say, subject to finance clause, there's nothing worse where a customer has
00:08:07 - 00:08:12
been placed with the lender, not knowing that the lead times are not going to
00:08:12 - 00:08:17
be able to meet their obligations on the contract when they're buying a house.
00:08:17 - 00:08:23
Okay, so a few things. I wanna clarify their cap by cashback that banks
00:08:23 - 00:08:27
offering, like a cashback offer. If you get a home loan with them or you
00:08:27 - 00:08:33
refinance with them, they'll say, we'll give you, like, $2000 or something
00:08:33 - 00:08:43
like that. So a cashback promotion relates to customers who are new to the
00:08:43 - 00:08:53
bank and that are refinancing. Okay. The cashback amount does vary it
00:08:53 - 00:08:58
varies depending on their loan size, and it also varies on the type of
00:08:58 - 00:09:06
bank that you're using. Okay, All right. And also again, apologies
00:09:06 - 00:09:11
for the background noises. We are working from home, and we've got little.
00:09:11 - 00:09:16
Marcus is trying extremely hard to be quiet. He's doing a wonderful job, isn't
00:09:16 - 00:09:24
it? He's a good boy. Just another thing that I wanted to clarify. So when
00:09:24 - 00:09:28
you're talking about putting in an offer when you put in an offer for a
00:09:28 - 00:09:33
property, if you haven't got a pre-approval on your finance yet, you can put in a
00:09:33 - 00:09:38
finance, clause, can't you? Yes, you can. And so you might say it's two
00:09:38 - 00:09:42
weeks or three weeks. We usually recommend three weeks, but If you have
00:09:42 - 00:09:46
been placed in the lender who's got really long processing times, that could
00:09:46 - 00:09:51
jeopardise your offer. So that's yet correct. Yes, you need to be aware of that.
00:09:51 - 00:09:57
What are there certain types of mortgages and home loans that are harder to
00:09:57 - 00:10:01
get approved? And not just speaking about COVID times, but just in general.
00:10:01 - 00:10:04
Are there certain types of mortgages and home loans that had just more
00:10:04 - 00:10:09
involved? You know, more workers involved or more paperwork is involved
00:10:09 - 00:10:13
there, there it more complex or tricky. A home loan application becomes
00:10:13 - 00:10:21
harder when you're asking for for their lending policy to be flexible
00:10:21 - 00:10:26
we call that in the industry when you're asking for an exception, that can
00:10:26 - 00:10:33
complicate lending assessment. And there could be a good chance that the
00:10:33 - 00:10:38
assessor, whoever's picked up the file, may not grant you those
00:10:38 - 00:10:44
exceptions. Complicated lending can make the process a little bit more
00:10:44 - 00:10:50
complex when, um, a borrower's a trust for an example. There's a lot more
00:10:50 - 00:10:55
paperwork that's involved with that kind of loans. There's a lot of
00:10:55 - 00:11:00
documentations that needs to be collected from the client to give to the bank.
00:11:00 - 00:11:09
Particularly it can complicate the assessment when the details of the
00:11:09 - 00:11:13
borrowing entity, in this case, being a trust like this example that I'm
00:11:13 - 00:11:17
using, you know, it's a lot of having to go back to the accountant getting that
00:11:17 - 00:11:21
issue fixed up. Then coming back to the client to get the documents signed
00:11:21 - 00:11:27
and giving it to the lender. So you know, it's just added layers. To simplify and
00:11:27 - 00:11:32
summarise loans can get difficult when you're asking for an exception from a
00:11:32 - 00:11:38
lender. What is an exception from a lender? So, for example, let's say that a
00:11:38 - 00:11:42
self employed customer is wanting to borrow money, and they've only been
00:11:42 - 00:11:48
self-employed for 12 months. But the lending criteria for the bank is that
00:11:48 - 00:11:52
you know the business needs to be established for two years. You know, that's
00:11:52 - 00:11:58
that's an exception, you know because it's outside policy. Another example
00:11:58 - 00:12:05
would bay if our customer's needing to use like overtime. And the
00:12:05 - 00:12:11
know, broker's place, the client with the lender that has a stringent policy
00:12:11 - 00:12:14
around. They're not accepting overtime at the moment because of COVID-19
00:12:14 - 00:12:19
for an example. You know that's asking for trouble. You know, you don't
00:12:19 - 00:12:23
want to muck around with those types of requests, best to just find
00:12:23 - 00:12:27
a lender. That's going to be able to work with the incomes that's being
00:12:27 - 00:12:33
presented rather than trying to jam jamming the deal with the lender
00:12:33 - 00:12:37
that it might be offering the best price. Or, you know, Quiet wants to deal
00:12:37 - 00:12:42
with would deal with that particular lender. I like that. Avoid trying to jam the
00:12:42 - 00:12:48
deal we make that it will have been turned into a tweet. Don't jam the deal.
00:12:48 - 00:12:52
Last questions. I know you've got to get back to work, and we've probably
00:12:52 - 00:12:57
only got another good two minutes out of Marcus being about to sit quietly
00:12:57 - 00:13:03
and watch his record a podcast. How can we make it easier for banks to assess
00:13:03 - 00:13:08
and process our loans? What can we do to make the assessor's jobs easier?
00:13:08 - 00:13:14
Provide the requested documentations as requested by the lender, particularly
00:13:14 - 00:13:21
with home loan refinancing. I find that customers can sometimes not
00:13:21 - 00:13:26
provide the correct documentation where they're taking a screenshot of their
00:13:26 - 00:13:29
home loan statement, but it doesn't have their names on it. You know, stuff
00:13:29 - 00:13:35
like that on. Many customers don't have access to computers or do everything
00:13:35 - 00:13:39
by phone and stuff like that. So well, especially now we've COVID-19 I mean,
00:13:39 - 00:13:43
how are we supposed to get out and get access
00:13:43 - 00:13:50
to a computer and a printer and a scanner and that sort of stuff. So provide
00:13:50 - 00:13:56
the right documentation to the broker. The broker should be very well versed
00:13:56 - 00:14:03
in what's required from from the lender. Make sure that whatever the
00:14:03 - 00:14:07
brokers asking, you you kind of give the right information back that way.
00:14:07 - 00:14:10
You know, you're not having to go back and forth back and forth all the time.
00:14:10 - 00:14:20
Sometimes it's unavoidable. But that would be one of my tips for trying to get a
00:14:20 - 00:14:25
loan application sort of done right the first time. That's a great tip. And I
00:14:25 - 00:14:31
would add to that, Do make sure that you use and you work with an
00:14:31 - 00:14:36
experienced mortgage broker because they know the lender policy inside and
00:14:36 - 00:14:41
out. And they will know how to package and present your home loan
00:14:41 - 00:14:47
application in the best possible way for that lender. And finally, don't jam the
00:14:47 - 00:14:51
deal. Thanks so much for coming onto the show that was really
00:14:51 - 00:14:58
informative. Thank you. Thanks for having me. And if you like this and if
00:14:58 - 00:15:05
you like this, give my mummy a five star review. I hope you do. Thanks
00:15:05 - 00:15:09
for joining us on the Dream Home movement. Be sure to come over and say hi
00:15:09 - 00:15:14
on Facebook and Instagram. I hope that your dream home projects are going
00:15:14 - 00:15:17
well, and I look forward to chatting with you again next week.