SEAA | Southeast Acquirers Association

SEAA | Southeast Acquirers Association

In this episode of the SEAA Podcast, sits down with , founder of , to discuss how the payments industry is evolving and why technology is becoming the key differentiator for ISOs, acquirers, and payment providers. Brandon shares his journey from enterprise technology into payments and explains how outdated infrastructure, disconnected systems, and manual processes are creating unnecessary costs for organizations. Rather than viewing shrinking margins as strictly a pricing issue, he argues that improving operational efficiency through automation and modern technology is the biggest opportunity...

SEAA | Southeast Acquirers Association

In this episode, sits down with , Founder and CEO of , to discuss how he built one of the fastest-growing ISO organizations by challenging traditional payment industry thinking. Justin shares his unlikely journey into merchant services, explains why an agent-first philosophy has fueled PayCompass' rapid growth, and offers practical advice on leadership, recruiting, technology, and scaling a successful payments business. The conversation dives into what separates companies that simply grow from those that build lasting cultures, why empowering sales agents creates better outcomes for everyone,...

SEAA | Southeast Acquirers Association

In this episode of the SEAA Podcast, host sits down with , founder of (now part of LegitScript), and , President of to explore one of the most important shifts happening in financial services today: the evolution of AI-powered underwriting, merchant risk, and compliance. Together, they break down what agentic AI actually means in regulated payment environments, why "human-in-the-loop" decision-making remains essential, and how banks, ISOs, PayFacs, and fintechs can leverage AI to improve operational efficiency without creating unnecessary regulatory risk. The conversation dives into the...

SEAA | Southeast Acquirers Association

What if the biggest threat to your business isn't sales—it's compliance? In this episode of the SEAA Podcast, sits down with (Qredible) and (Sunfire POS) to discuss how the payments industry is evolving and why traditional underwriting is failing merchants in regulated industries. From CBD and vape to peptides, nutraceuticals, and other high-risk verticals, they break down the technology that's changing compliance from a reactive process into a proactive competitive advantage. You'll hear how and have partnered to create a fully integrated compliance and point-of-sale solution that...

SEAA | Southeast Acquirers Association

In this episode of the Podcast, host sits down with , Senior Account Manager, and , Partnership Support Associate, from to discuss how is evolving beyond traditional payment acceptance and helping merchants run smarter, more efficient businesses. The conversation explores CardFlight's recently launched , including integrations like QuickBooks Online Sync, appointment scheduling, text loyalty, and review management. Ashley and Rinda share how merchant and reseller feedback directly influences product development and what’s driving adoption across the channel. Bill also dives into some of...

SEAA | Southeast Acquirers Association

In this episode, Bill Glass sits down with Allen Kopelman, Co-Founder and CEO of Nationwide Payment Systems, to discuss the evolution of the payments industry and where it's headed next. Allen shares his journey from restaurant owner to payments executive, offering insights on merchant services, fintech innovation, embedded finance, software solutions, and the strategies businesses can use to stay competitive in an increasingly digital world. They also explore how value-added services like lending, payroll, invoicing, and recurring billing are transforming merchant relationships and creating...

SEAA | Southeast Acquirers Association

In this episode, SEAA sits down with Adam Dill and Josh Adams, co-founders of DBA, to discuss how custom software is transforming modern payments infrastructure. Drawing from their experience building high-performance systems across fintech and other industries, they break down the key considerations payment companies face when deciding whether to build custom software or rely on off-the-shelf solutions. The conversation covers ROI, long-term maintenance costs, compliance requirements, and why a strong back-office architecture is critical to keeping payment systems running smoothly. The...

SEAA | Southeast Acquirers Association

In this episode, Lauren Tarbuk of Magnify Payroll sits down with Bill Glass of SEAA for an engaging conversation on the critical role payroll, compliance, and operational strategy play in building resilient organizations. Together, they explore how businesses can better support their workforce while navigating regulatory complexity, industry challenges, and growth opportunities. From the importance of choosing the right payroll partner to understanding how advocacy and education strengthen employers, this discussion offers practical insights for business leaders looking to streamline...

SEAA | Southeast Acquirers Association

In this episode, Nate Manahan of PayProTec sits down with Bill Glass of SEAA for an in-depth conversation on the evolving payments landscape and what it takes to succeed in today’s merchant services ecosystem. Together, they explore real-world perspectives on payment processing, operational challenges, risk management, and how providers can better support merchants in an increasingly complex and regulated environment. Nate shares insights from PayProTec’s experience working with merchants and partners, while Bill brings an industry-wide lens shaped by advocacy, compliance, and growth...

SEAA | Southeast Acquirers Association

In this episode, we’re talking with Daniel Ridley at Rate Tracker, a fintech company focused on bringing transparency to payment processing. Rate Tracker helps businesses understand, monitor, and optimize their credit card processing fees, an area that’s traditionally confusing and full of hidden costs. Their core product automatically tracks processing rates and alerts businesses when fees change, giving owners clear visibility into what they’re paying and why. Beyond software, Rate Tracker also offers payment processing solutions, POS systems, business lending, and financial health...