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Reschedule My Cleaning Clients - How to Handle Cleaning Cancellations

Ask a House Cleaner

Release Date: 04/17/2020

Educating Pet Sitters On Pet Clean-Up With Ali Smith show art Educating Pet Sitters On Pet Clean-Up With Ali Smith

Ask a House Cleaner

In this video, host Angela Brown and guest Ali Smith, who has trained over 1,200 dogs and runs the acclaimed dog blog Rebarkable, dive into the often overlooked yet crucial topic of pet clean-up for pet sitters. Together, they explore practical strategies for sitters to seamlessly adapt to a pet's routine, underscoring the importance of open and realistic discussions with pet owners. Prepare to gain a deeper appreciation for the nuances involved in caring for pets and maintaining a clean living space through proper pet clean-up, all while fostering open communication and mutual understanding...

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Puppy Proofing Your Space With Ali Smith show art Puppy Proofing Your Space With Ali Smith

Ask a House Cleaner

Puppy proofing your home is essential for any new dog owner, and this engaging video dives deep into this crucial topic. Angela Brown is joined by Ali Smith, an expert who has trained over 1,200 dogs and runs the acclaimed dog blog Rebarkable. Together, they explore the importance of creating a safe, puppy-proof space that not only prevents accidents but also promotes positive learning experiences for your furry companion. The discussion also tackles the challenges of generalizing behaviors in puppies, a common hurdle that many new owners face. Ali's insights offer practical strategies for...

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Cleaning Up Tough Mishaps After Your Furry Friends With Ali Smith show art Cleaning Up Tough Mishaps After Your Furry Friends With Ali Smith

Ask a House Cleaner

In this video, Angela Brown and guest expert Ali Smith tackle the messy reality that all pet owners face - cleaning up after their furry friends. As a seasoned dog trainer, Ali shares her wealth of experience, revealing practical methods for dealing with common pet-related cleaning challenges. From dogs tracking mud inside the house to managing dog slobber and even addressing male dog protein stains, she offers invaluable tips for the tough mishaps that come with pet ownership. Throughout the episode, Ali provides detailed advice on cleaning techniques tailored to the type of mess and surface,...

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Reclaim Your Home From Pet Hair With Ali Smith show art Reclaim Your Home From Pet Hair With Ali Smith

Ask a House Cleaner

Pet hair is the central theme of this video, where host Angela Brown and guest expert Ali Smith discuss the challenges of managing pet messes and fur shedding. Ali, a seasoned dog trainer with her acclaimed blog Rebarkable, shares her expertise on the intricacies of different coat types among various dog breeds. From double-coated breeds like German Shepherds and Huskies to hair-based coats like Labradoodles and Poodles, and even slick-coated dogs like Greyhounds, Ali showcases specific grooming tools tailored for each fur type. She emphasizes the importance of seasonal grooming, as dogs tend...

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Handling Pet Stains With Ease With Ali Smith show art Handling Pet Stains With Ease With Ali Smith

Ask a House Cleaner

In this video, Angela Brown is joined by Ali Smith, an expert dog trainer who has worked with over 1200 pups and runs the popular blog Rebarkable. Together, they tackle a common challenge faced by pet owners: dealing with pet stains and accidents in the home. Ali shares her wealth of knowledge, offering practical solutions for removing various pet stains from carpets, upholstery, and other surfaces. The discussion also covers the impact of diet on a pet's health and behavior, shedding light on how dietary choices can influence shedding, odor, and overall well-being. Whether you're a seasoned...

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Winning The Battle Against Pet Odors With Ali Smith show art Winning The Battle Against Pet Odors With Ali Smith

Ask a House Cleaner

In this video, host Angela Brown and guest expert Ali Smith tackle a common challenge faced by many pet owners - dealing with pet odors. Ali, a renowned dog trainer who has trained over 1,200 dogs and runs the acclaimed dog blog Rebarkable, brings her expertise to the discussion. The episode explores the delicate issue of handling pet accidents in the home, specifically dog poop, and the importance of addressing these situations with sensitivity to avoid stress for both pets and their owners. Ali shares her invaluable insights on approaching pet-related cleanliness tactfully, assisting less...

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Should You Care If Your Housecleaner Is Trained With Ronnie Kendrick show art Should You Care If Your Housecleaner Is Trained With Ronnie Kendrick

Ask a House Cleaner

"Should You Care If Your Housecleaner Is Trained?" This thought-provoking question takes center stage in the latest video of "Ask a House Cleaner," featuring Angela Brown and guest expert Ronnie Kendrick. Ronnie Kendrick brings invaluable insights to the discussion, addressing common misconceptions about professional training for cleaners. He shares his perspectives on the knowledge required for effective cleaning and the various industry standards that housecleaners should adhere to. Angela Brown highlights the crucial role of insurance for cleaning companies and homeowners as a safeguard...

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How To Find Trustworthy House Cleaners With Ronnie Kendrick show art How To Find Trustworthy House Cleaners With Ronnie Kendrick

Ask a House Cleaner

In the latest video, Angela Brown and guest expert Ronnie Kendrick tackle a crucial topic: finding trustworthy house cleaners. They discuss common myths surrounding the cleaning industry, focusing on the importance of hiring bonded and insured cleaning companies and the potential risks and liabilities that homeowners may face if they neglect this crucial aspect.  In this video, you'll discover invaluable insights for homeowners and cleaning professionals alike. It sheds light on essential practices for fostering trust, ensuring safety, and promoting accountability within housecleaning...

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Dealing With Poorly Performing Housecleaners With Ronnie Kendrick show art Dealing With Poorly Performing Housecleaners With Ronnie Kendrick

Ask a House Cleaner

In this video, Angela Brown and guest expert Ronnie Kendrick tackle the often-sensitive issue of dealing with poorly performing housecleaners. They debunk common cleaning myths and misconceptions, clarifying when it's appropriate to part ways with unsatisfactory cleaning services. Angela emphasizes the importance of setting realistic expectations from the outset, while Ronnie addresses the reality of satisfaction guarantees among cleaning companies. Brace yourself for an informative and engaging discussion as Angela and Ronnie navigate the nuances of this often-sensitive topic with their...

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Finding Cleaning Specialists Tailored To Your Needs With Ronnie Kendrick show art Finding Cleaning Specialists Tailored To Your Needs With Ronnie Kendrick

Ask a House Cleaner

In this video, Angela Brown and guest expert Ronnie Kendrick discuss finding the perfect cleaning specialists for every situation. They emphasize the importance of open dialogue, clear expectations right from the start, and clients articulating their specific requirements upfront, ensuring that cleaning companies can deliver a truly personalized service. Cleaning specialists can cultivate long-term relationships built on trust and mutual respect by prioritizing client satisfaction and promptly and effectively addressing their needs. Finding Cleaning Specialists Tailored To Your Needs Chapters:...

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More Episodes

"How do I reschedule my cleaning clients?"

You don't need the perfect letter to cancel your house cleaning. Emergency cancellations happen when you're a housekeeper.

#AngelaBrown says "just be human" when calling your cleaning client. Maids without cancellation policies can communicate better with clients over the phone.

Rescheduling a cleaning appointment should be fast and easy. Don't send a text. Talking is still the best way for house cleaners to reconnect with the homeowner.

Today’s #AskaHouseCleaner sponsors are Savvy Cleaner Training for professional house cleaners, (residential cleaning, support, and group coaching).

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*** MORE VIDEOS ON THIS TOPIC ***
6 Tips to Schedule More Appointments On The Phone - Tom Ferry - https://youtu.be/hCoTT_W_Tfg
Refund Policy - How should you handle cancellations and refunds - Evan Carmichael - https://youtu.be/ZdUFRcK7224
Airbnb Cancellation Policies: Which One is Right for Your Listing? - STR University - https://youtu.be/J0d8MA3VHk4
How to handle clients that cancel or reschedule within 24 hours - TherapyNotes - https://youtu.be/TzV53nrtIx0
How to SCHEDULE APPOINTMENTS with clients and prospects - Heart Behind Hustle TV with Kamila Gornia - https://youtu.be/_WYOBoY2bTo


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4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! - https://amzn.to/2VbQVYE
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Conversation Tactics: Strategies to Charm, Befriend, and Defend - https://amzn.to/3bfYO54


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*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com

SAVVY PERKS – Employee Benefits for Small Business Owners –
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VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
https://TurnoverCleaningTips.com

*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o
POST PRODUCTION: Amber O https://savvycleaner.com/reviews/amber-o
HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown
PRODUCER: Savvy Cleaner https://savvycleaner.com