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Steven Haedrich, President of New York Label & Box Works

In Their Own Words

Release Date: 03/30/2019

System of Profound Wisdom: Awaken Your Inner Deming (Part 20) show art System of Profound Wisdom: Awaken Your Inner Deming (Part 20)

In Their Own Words

Dr. Deming developed his philosophy over time and in conversations with others, not in isolation. As learners, we tend to forget that context, but it's important to remember because no one implements Deming in isolation, either. In this conversation, Bill Bellows and host Andrew Stotz discuss how there's no such thing as a purely Deming organization and why that's good. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussions with Bill Bellows, who has spent 30...

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Transforming How We Think: Awaken Your Inner Deming (Part 19) show art Transforming How We Think: Awaken Your Inner Deming (Part 19)

In Their Own Words

What happens if you transform HOW you think? In this episode, Bill Bellows and host Andrew Stotz discuss the problem of thinking in one dimension at a time (as we were taught in school) and its impact on our ability to solve problems. BONUS: Book recommendations to broaden your understanding of Deming and more. TRANSCRIPT 0:00:02.1 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware...

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Goal Setting Is Often An Act of Desperation: Part 3 show art Goal Setting Is Often An Act of Desperation: Part 3

In Their Own Words

In part 3 of this series, John Dues and host Andrew Stotz talk about the final 5 lessons for data analysis in education. Dive into this discussion to learn more about why data analysis is essential and how to do it right. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with John Dues who is part of the new generation of educators striving to apply Dr. Deming's principles to unleash student joy in learning. This is episode 23 and we're talking about goal...

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Organizations are Holograms: Awaken Your Inner Deming (Part 18) show art Organizations are Holograms: Awaken Your Inner Deming (Part 18)

In Their Own Words

In this episode, Bill Bellows and host Andrew Stotz discuss seeing organizations as holograms—3D images. Holograms show all parts from different views at once. Learn how using the lens of the System of Profound Knowledge lets you see the problems and opportunities for transformation. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas, to become aware of how their thinking is...

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Goal Setting Is Often An Act of Desperation: Part 2 show art Goal Setting Is Often An Act of Desperation: Part 2

In Their Own Words

Do you struggle to meet your goals or targets? Find out how you can change your thinking about goals and your process for setting them so you can keep moving forward. In this episode, John Dues and host Andrew Stotz discuss the first five of John's 10 Key Lessons for Data Analysis. TRANSCRIPT 0:00:03.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with John Dues, who is part of the new generation of educators striving to apply Dr. Deming's principles to unleash student joy...

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Transformation is Never Complete: Awaken Your Inner Deming (Part 17) show art Transformation is Never Complete: Awaken Your Inner Deming (Part 17)

In Their Own Words

In The New Economics, Deming said “The individual, transformed, will perceive new meaning to his life…” (3rd edition, page 63) But are we ever completely transformed? Discover why Bill Bellows believes that transformation is an ongoing process and how you can keep your learning journey going. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their...

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Goal Setting Is Often An Act of Desperation: Part 1 show art Goal Setting Is Often An Act of Desperation: Part 1

In Their Own Words

Did Dr. Deming forbid setting goals? Dive into this discussion about healthy goal setting, learn why your process matters, and the four things you need to understand before you start on goals. This episode is the first in a 4-part series about goal setting. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with John Dues, who is part of the new generation of educators striving to apply Dr. Deming's principles to unleash student joy in learning. This is...

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Get Off Of My Cloud: Awaken Your Inner Deming (Part 16) show art Get Off Of My Cloud: Awaken Your Inner Deming (Part 16)

In Their Own Words

"The Cloud" is a metaphor for the top level of corporate authority - the CEO, CFO, CTO and maybe some Vice President positions. And if you're trying to transform an organization, your ideas need to penetrate the Cloud - but how? In this episode, Bill Bellows and host Andrew Stotz talk about influencing others with the aim of transformation.  TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people...

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Commit to Transformation: Deming in Schools Case Study (Part 20) show art Commit to Transformation: Deming in Schools Case Study (Part 20)

In Their Own Words

What does it mean to "commit" to transformation? What does "transformation" mean? In this episode, John Dues and host Andrew Stotz discuss Point 14 of Dr. Deming's 14 Points for Management - with John's interpretations for educators. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W Edwards Deming. Today I'm continuing my discussion with John Dues, who is part of the new generation of educators striving to apply Dr. Deming's principles to unleash student joy in learning. This is episode 20, and we are...

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Start Where You Are: Awaken Your Inner Deming (Part 15) show art Start Where You Are: Awaken Your Inner Deming (Part 15)

In Their Own Words

In this episode, Bill Bellows and host Andrew Stotz talk about where and how to start using your new knowledge when you're learning Deming.  TRANSCRIPT 0:00:02.1 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. The topic for today in episode 15 is Start Where You Are. Bill, take it away.  ...

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More Episodes

In our 2nd interview podcast of 2019, Steven Haedrich, President of New York Label & Box Works (NYLBW), shared reflections on his continued admiration and application of the Deming Philosophy.

(This is Tripp's second interview with Steven.  Link here for the first interview.)

Highlights include:

  • Update on NYLBW
  • Immersed in the Deming Philosophy every day
  • Everything is moving much faster; quality has been a selling/differentiator
  • Also, a focus on innovation
  • Deming Chain Reaction, less rework/fewer mistakes/creating good paying jobs; the ONLY way to survive!
  • Continual improvement on a daily basis
  • Impact of a Total Cost focus?  NO!   Lowest price still gets the bid
  • Interaction with your peers in sharing the Deming Philosophy; sharing it every day with both private and public companies – explaining the old ways of sale commissions, performance appraisals, etc.
  • Other obstacles; clients and vendors adverse to partnering
  • Steven’s 2014 podcast – Deming is it!
  • Wonderful opportunity to join the board of directors of The Deming Institute
  • Deming Online – worldwide access to online learning with the potential to reach millions of students of the Deming Philosophy
  • How to get the word out on the Deming Philosophy
  • Steven’s speaking engagements – Graduate School USA, Conestoga College, upcoming printing conference
  • People are beginning to realize the limits of the prevailing system of management
  • People are beginning to see the prospects of a changing world and the need to be more effective with management systems
  • Where to start – The New Economics, 3rd edition, with Chapter 11 by Kelly Allen
  • The world is finally realizing that the old ways that we have accepted as the standards of thinking are no longer going to prepare us for the complexities, for the challenges, for the true globalization of the world.  
  • The Deming Philosophy captures the essence of collaboration and cooperation and teamwork and systems thinking and continual improvement; including joy in work!
  • The Deming Philosophy allows for a different end of the day experience; allowing us to make the world a better place!