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Follow These Tips to Protect Your Practice and Keep Data Secure - CentriServe IT Dental Solutions

Talking with the Toothcop

Release Date: 06/19/2018

Maximizing Dental Practice Success show art Maximizing Dental Practice Success

Talking with the Toothcop

Introduction: Join Duane Tinker as he welcomes Leah Roling, an acclaimed life coach and celebrated author of "Shift" and "Nobody's Coming to Save You." Specializing in dental professionals' growth and success, Leah shares transformative insights aimed at enhancing both personal and professional realms. Embracing the Platinum Rule with Leah Roling: Discover the transition from the Golden Rule to the Platinum Rule with Leah Roling. Understand the pivotal shift towards treating individuals based on their personal preferences and needs, a cornerstone for effective communication and...

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Clinical Recordkeeping for Dental Assistants show art Clinical Recordkeeping for Dental Assistants

Talking with the Toothcop

Clinical Recordkeeping for Dental Assistants for Nifty Thrifty Dentists Group   🦷 The importance of proper documentation and compliance in dental practices: Learn from Dwayne Tinker, former police officer for the Texas Dental Board, as he shares insights on #DentalCompliance and record-keeping.   Key Takeaways: 1️⃣ Proper notations for medications and doctor's instructions are crucial. 2️⃣ #HIPAA compliance is a must, especially for patient record access. 3️⃣ Respect patient privacy and obtain consent during conversations. 4️⃣ Ensure accuracy and reliability...

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Waterline Safety – Amanda Hill, RDH, BSDH show art Waterline Safety – Amanda Hill, RDH, BSDH

Talking with the Toothcop

Amanda Hill RDH, BSDH has been a dental hygienist for over 26 years. When she took her annual infection control training in 2017, the speaker covered waterlines. She never knew that she had to do more than flush her waterlines. No one else in her dental office knew that they were supposed to do more. Her practice failed their first water test, badly. So Amanda dug in and got them to pass their water testing. Then she started offering to help other dental offices. In this episode, Amanda shares her expertise and we have a deep discussion about waterline testing.  Outline of This...

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MCS Infection Control Solutions - Paul Saueressig show art MCS Infection Control Solutions - Paul Saueressig

Talking with the Toothcop

Without question, the Covid pandemic had a large impact on the healthcare field. It highlighted monstrous changes that needed to occur in the infection control space. MCS put its resources into investigating standards of care in infection control.  MCS came out with some new technologies that will transform the world of infection control. Paul Saueressig outlines the solutions they’ve created and how they can benefit your dental practice in this episode of Talking with the Toothcop. Do NOT miss this one! Outline of This Episode [2:12] Learn more about MCS Infection Control Solutions...

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How the No Surprises Act Impacts Dentists - Laura Diamond show art How the No Surprises Act Impacts Dentists - Laura Diamond

Talking with the Toothcop

Have you heard of the federally implemented “No Surprises Act?” Were you aware that it applies to dentists? The No Surprises Act protects uninsured and self-pay patients from receiving surprise medical bills. So what does that mean for your practice? Find out in this episode of Talking with the Toothcop!  How the “No Surprises Act” applies to dentists As of 1/1/2022, you need to provide patients an estimate of anticipated charges for dental services, i.e. “Good Faith Estimates” or GFEs. They must be provided upon request or upon scheduling an appointment—well in...

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Protect Your Practice: Exclusions Monitoring + Compliance Programs - Justin Withrow show art Protect Your Practice: Exclusions Monitoring + Compliance Programs - Justin Withrow

Talking with the Toothcop

Everyone needs a compliance program tailored to the needs of their practice. Justin Withrow jumps in when a compliance program is absent and things go horribly wrong. Perhaps a client was employing an individual that's excluded from participation in the Federal Healthcare Program that should have been caught.  There is a multitude of things that could happen that could have been prevented by a compliance program. In this episode of Talking with the Toothcop, we dissect the importance of exclusion monitoring, the basics of the false claims act, self-disclosure protocol, and much more. The...

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Dental Compliance Doesn't Matter Until It Matters. Then It Matters BIG TIME. show art Dental Compliance Doesn't Matter Until It Matters. Then It Matters BIG TIME.

Talking with the Toothcop

When you’re in the midst of a busy day in your dental office, the details are the things that you typically let slide, right? But in the dental business, it’s the details that keep you on track and it’s the details that protect your office from huge fines and your Doctor from losing her licenses. This episode highlights some of the things I’ve seen recently that I think all dental office workers need to have top-of-mind. If you don’t take these things seriously, you’re going to have issues eventually. Online training or in-person training? Which do you need? Every dental office is...

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Enforcement Activity Is Up! Do You Have A Legit Paper Trail? show art Enforcement Activity Is Up! Do You Have A Legit Paper Trail?

Talking with the Toothcop

During the 4th Quarter of 2021 we saw a lot of enforcement activity, from the agencies that are announcing their fraud enforcement efforts to insurance companies that are initiating audits, etc. So whatever you’re involved with (Medicare, Medicaid, Indian Health Services, etc.), be sure you have an audit process in place that includes good records on the steps you’ve taken. You need to be able to prove your compliance should an audit or investigation comes your way. Narcotics charges against a Michigan Dentist, and lesson for all of us A Michigan Dentist was busted recently on narcotics...

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An Important Announcement from the Toothcop show art An Important Announcement from the Toothcop

Talking with the Toothcop

I started the Talking with the Toothcop podcast in December 2017. Andrea has been with me since early 2019. We love doing this podcast together. Sadly, it’s time for us to hit the pause button. We will be back—I promise! But we have a lot on our plates right now and it makes sense to pull back temporarily. If this podcast has been rewarding and educational for you professionally, take some time and go back to listen to our episode archive!  Outline of This Episode [0:22] What’s happening in our lives! [4:18] Check out ProEdge Dental [7:01] Sharing some bittersweet news...

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Instrument Processing Part I: The Proper Cleaning Process show art Instrument Processing Part I: The Proper Cleaning Process

Talking with the Toothcop

I work with dental offices and do a lot of dental inspections/consults. I help people identify what they need to do differently. We talk through OSHA, HIPAA, infection control, radiology, medications, state board compliance, etc. But I get really excited about infection control and sterilization. That’s my stage—my moment to shine. In this episode of Talking with the Toothcop, we’re going to talk about instrument processing and cleaning procedures. Find out what you could be doing wrong and what to do instead! Outline of This Episode [0:49] Time to redo the 75 Hard Challenge!...

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More Episodes

Keeping data secure is essential for operating an efficient 21st century dental practice. On this episode of Talking With the Tooth Cop I speak with 3 top professionals from CentriServe IT Dental Solutions - Matt Stafford, Jack Wiley, and Jared Galovich. You don’t want to miss their insights on the importance of keeping data secure, how to train team members accordingly, and the best way to spend your security budget dollars. Be sure to listen!

Why do dental professionals need to worry about keeping data secure?

Dental professionals need to worry about keeping data secure because practices contain sensitive information that must be kept confidential. You are ultimately responsible for the data you collect on your patients, and you also need to protect your practice and team members. Keeping data secure is accomplished through a variety of steps, all of which are covered in full detail on this episode. Remember, the easiest way to handle a data breach is to prevent it from happening in the first place. Don’t miss this episode - your practice will thank you.

What is an audit log, and why do they matter?

The most common type of audit log tracks who logs into your computers, when they logged in, what files they accessed, etc. You can monitor this log for any unusual activity, and it’s an important asset in the event of an audit or data breach. Maintaining these logs and keeping them organized are critical in order for them to be useful in your practice. If you have audit logs in place and you do experience a data breach, your monetary fines will be much lower than a practice who does not utilize this technology. We discuss the benefits of audit logs in full detail on this episode, so be sure to listen.

4 main areas dental offices need to focus on in order to keep data secure

When you begin your data security process, you need to focus on these 4 main areas first and foremost:

  1. Training staff on security procedures
  2. Securely store your physical and digital data
  3. Maintain and update firewalls and digital security measurers
  4. Limit data access points

These systems can be implemented for a few hundred dollars per month. Preventative measures are much cheaper than crisis fixes, and your practice will benefit from focusing on these areas. Be sure to catch the full details on this episode of Talking With the Tooth Cop.

Invest in THESE top areas to keep your data secure

If you only invest in two areas to keep your data secure, make sure it’s in a stellar firewall and secure communications for email and file sharing. Upgrading these 2 areas will place you years ahead of most dental practices, and it’ll keep the majority of your data secure. If you combine these two strategies with limiting data access control points and an off-site server backup program, your practice will be better set up for success.

Outline of This Episode

  • [0:22] Top professionals from CentriServe IT Dental Solutions are my guests for this episode
  • [3:30] Why should you care about data and login tracking?
  • [13:39] What is an audit log?
  • [19:15] The importance of selecting the correct communication channels
  • 32:49 The top data security areas dental offices need to focus on
  • [41:00] Invest your security dollars into these top areas
  • [47:25] Considerations for antivirus and cryptovirus software solutions

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