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Knowing Your Practice's "Vitals" with Kiera Dent (DHD53)

The Very Dental Podcast Network

Release Date: 12/24/2018

Very Clinical: WWVCD? show art Very Clinical: WWVCD?

The Very Dental Podcast Network

Kevin and Zach welcome Al back on the show for a rousing round of "What Would You Do?" After the boys revel in the finale of "Curb Your Enthusiasm" we got down to business. What do you want patients to refer to you as? Does it bother you if they call you by your first name? Why do we always assume stuff is our fault? Do physicians do this? Who is your dentist? What does "reprepping" an existing crown look like in your office? How do you remove old crowns? Become a member of the   Join the  using the password "Timmerman," Hornbrook," McWethy," "Papa Randy" or "Lipscomb." The Very...

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AME: The AME: The "Shoulds"

The Very Dental Podcast Network

A little rant on should vs. could and social media. Some links from the show: Join the  using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you’ll find anywhere! If you head over to and use coupon code “VERYDENTAL10” you’ll get another 10% off your...

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Group Function: Is Guided Biofilm Therapy the Future? show art Group Function: Is Guided Biofilm Therapy the Future?

The Very Dental Podcast Network

How well are we doing for our recall patients? How can we do better? Today Alan is joined by Melissa Obrotka and Dr. Ryan Martz to do a deep dive into the the new science and technology of biofilm therapy! What is it? How does it work and what can it do for your practice? Can this technology change the culture in your office? Can it really make patients more healthy? Today's guests say "YES!" Some links from the show: Join the  using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If...

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Very Clinical: A Very Clinical Recommendation Engine! show art Very Clinical: A Very Clinical Recommendation Engine!

The Very Dental Podcast Network

Zach and Kevin were joined by Al for a rousing recommendation engine episode! After some hot eclipse talk the fellas recommend a dental thing, a nondental thing and a podcast. We hope you love our recommendations! Some links from the show: Kevin's recommendations The Restaurant Club (TRC) Zach's recommendations ("man, that stuff sticks.") Al's recommendations Become a member of the   Join the  using the password "Timmerman," Hornbrook," McWethy," "Papa Randy" or "Lipscomb." The Very Dental Podcast network is and will remain free to download. If you’d like to...

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AME: On Never Doing Anything show art AME: On Never Doing Anything

The Very Dental Podcast Network

Alan was joined by Tom Brown, Vanessa Vitagliano and Mike Sula for the first interview of the Chicago Midwinter! It's a quick meeting of friends and very entertaining! Some links from the show: Join the  using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices...

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Very Dental Extra: The Flex of Single Patient Use with Cody Sunderland show art Very Dental Extra: The Flex of Single Patient Use with Cody Sunderland

The Very Dental Podcast Network

Today's special episode is brought to you by Microcopy Dental, the "single patient use" company! Alan is joined by Cody Sunderland from Microcopy Dental. Microcopy is one of Alan's favorite companies and he's been using their single patient use burs and polishers for 20+ years! Some topics we covered: How did Microcopy Dental get into the "single patient use" business? (the answer makes perfect sense) What makes Microcopy products different and better? (natural diamonds, single piece construction, etc. etc.) Microcopy is the sample company and their catalog is like a Christmas wish book! ...

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Very Dental: What's Next in Printing and Milling with Damien Bonner of CAD-Ray show art Very Dental: What's Next in Printing and Milling with Damien Bonner of CAD-Ray

The Very Dental Podcast Network

Alan was joined in the Chicago Midwinter podcast lounge by Damien Bonner of CAD-Ray. CAD-Ray is a one stop shop for all things digital in dentistry and there is no one better to talk about it than Damien Bonner! Damien walks us through the state of the art in dental 3D printers. It turns out that which printer is right for you depends on what you're using it for, what materials you'll need to use, how much of an enthusiast you are and how much you'll be printing.  Then...we dig in to mills! If you can print it, you can mill it, too. CAD-Ray has those, too! Some links from the show: ...

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Very Clinical: Dr. Matt Standridge Making Moves show art Very Clinical: Dr. Matt Standridge Making Moves

The Very Dental Podcast Network

In today's throwback episode Zach and Kevin welcome back Dr. Matt Standridge! Highlights include: Matt gives us his bio! We talk MEAT We talk and our friend Rick DePaul And orthodontics Matt does not shoot from the hip Matt teaches with on digital orthodontics Aligners work, if you know how to use aligners… We talk about the ortho/restorative link. Become a member of the   Join the  using the password "Timmerman," Hornbrook," McWethy," "Papa Randy" or "Lipscomb." The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at...

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AME: The Grass is Always Greener show art AME: The Grass is Always Greener

The Very Dental Podcast Network

Would you rather be a dentist and have to talk about patient financial responsibility for treatment or a physician that doesn't discuss money with patients before treatment? Al discusses this conundrum as well as the absurd anti-tobacco signs that you see hanging over cigarette counters all over the country. Join the  using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! --...

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Group Function: Chairside CAD-CAM Zirconia Innovations with Dr. David Juliani and Heather Garner show art Group Function: Chairside CAD-CAM Zirconia Innovations with Dr. David Juliani and Heather Garner

The Very Dental Podcast Network

Alan was joined at the Chicago Midwinter by Dr. David Juliani and Heather Garner of Ivoclar to talk about a big roll out of a huge innovation in chairside CAD-CAM Zirconia! Ivoclar introduced at Midwinter this year and it turns out Dave is one of the beta testers who has used them most extensively! According to Heather the whole roll out was "low key amazing!" It also turns out that Al and Dave have some pretty interesting connections as they grew up in the same home town (Midland, MI) and graduated from the same high school (H.H. Dow High!). Dave and Heather explain how this next generation...

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More Episodes

Kiera Dent joins us again, this time to give us some specific "KPIs" (Key Performance Indicators) for your practice! We talk about:

  • The most important things to track
  • The number that feeds your ego vs. the number that feeds your family
  • How to look at write offs
  • How do you track attrition (spoiler: use a dashboard)
  • How to track case acceptance and how your software might be fibbing to you
  • Do you need new patients?

 

Kiera's Links:

Kiera's Dental Consulting

The Dental Masters

Kiera's "Master Tracker" Excel sheet

Kiera's "Master Tracker" protocol (Word Doc)

Directions from Kiera:

"Remember, don't write in the colors & you'll be golden!!! Always keep a "master" copy & make new copies of it weekly. I suggest having a new folder for each month & having the weeks listed out.
 
Here are the things you'll get from this:
  • accurate % tracking for case acceptance
  • you'll be able to see who (TC) is strong/needs verbiage training
  • you'll be able to see who (HYG/DA) is strong/needs verbiage training
  • AWESOME call lists!! You can use the 2-2-2 method easily with these lists b/c you can pull them up on the dates needed for 2 days/weeks/months ago and call those who didn't schedule their TX --- easy peasy!!!"

Voices of Dentistry (sign up soon! The room block closes December 31!...we got an extension)

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