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Pandemic Challenges In The Hospitality Sector and What It Might Mean For Business Travel

The Business of Travel

Release Date: 02/11/2022

Reflections on the Big Idea: Artificial Intelligence show art Reflections on the Big Idea: Artificial Intelligence

The Business of Travel

Reflections on the Big Idea: Artificial Intelligence  In this episode of The Business of Travel podcast, join host Kevin Fleiss, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry.   The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned...

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GBTA Board View: Regional Insights on Business Travel show art GBTA Board View: Regional Insights on Business Travel

The Business of Travel

Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore...

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Individual Profile Risk show art Individual Profile Risk

The Business of Travel

In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies....

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Sustainability is a Team Sport | The Carbon Compass show art Sustainability is a Team Sport | The Carbon Compass

The Business of Travel

Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast.  In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel.  In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global...

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Travel Management in the Age of AI show art Travel Management in the Age of AI

The Business of Travel

Travel Management in the Age of AI  In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy.  The Business of Travel Podcast is your ultimate...

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How AI is (Re)Shaping Business Travel: A Conversation with McKinsey show art How AI is (Re)Shaping Business Travel: A Conversation with McKinsey

The Business of Travel

This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry.  The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex...

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Behind the Scenes at COP28: A Global Business Travel Perspective show art Behind the Scenes at COP28: A Global Business Travel Perspective

The Business of Travel

Business of Travel  Behind the Scenes at COP28: A Global Business Travel Perspective  December 14, 2023    In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry....

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GBTA Board View: Reflections & Projections show art GBTA Board View: Reflections & Projections

The Business of Travel

Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members.  Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024.  They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including:  Has business travel reached a "new normal" (and is it time to...

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Human Trafficking: Get Onboard and Make a Difference show art Human Trafficking: Get Onboard and Make a Difference

The Business of Travel

The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting onboard. Brought to...

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Technology Solutions that Take Care of Travelers show art Technology Solutions that Take Care of Travelers

The Business of Travel

Travel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbeing, what data and analytics are telling us and the role of technology. This podcast is moderated by Katie Virtue, FESTIVE ROAD and brought to you by the GBTA Technology Committee.   The Business...

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Travel, and especially the hospitality sector, have definitely been impacted by the pandemic and other factors over the recent years. And these impacts also have implications for business travel and business travelers. In this episode, Dr. Peter Ricci, Director of Florida Atlantic University’s hospitality and tourism management program, joins podcast host, Debbie Iannaci, head of GBTA Communications and Research, to discuss the most immediate challenges in the hospitality industry right now, what they might mean for business travel and travelers, and what the industry needs to be thinking about now to foster a strong hospitality sector in the future.
 
A hospitality leader with over 25 years of experience in the industry and academia, for the last 12 years Dr. Ricci has focused on developing FAU’s program which is ranked among the Top 30 in the U.S. and is also one of the top MBA programs for hospitality and tourism. He is a frequent speaker on hospitality trends. Most recently, he has been vocal about the urgent need to address the shortage in hospitality workers brought on by the pandemic and create a new way forward to attract and keep talent in the industry.