EP24 The John Lewis of Dentistry with Dr Simon Gallier
Growing A Dental Practice
In this episode, Mike is joined by Dr Simon Gallier - Managing Partner of Future Health Partnership. Future Health Partnership utilises an employee ownership/partnership model and currently has 4 practices located in the North of Wales, Chester, and just outside Bolton. Simon qualified as a dentist in 1982, served in the Parachute Regiment, and previously owned a dental and whole body aesthetics clinic on Harley Street in London. He developed the concept of direct access in 2007 after working with Superdrug to put hygiene, whitening, and aesthetic clinics in their stores. Also in 2007 he took...
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EP23 Buying A Dental Practice with Dr Karl Walker-Finch
Growing A Dental Practice
In today’s episode, Mike is joined by Dr Karl Walker-Finch - Associate Dentist, Mentor, Lecturer, Blogger, and soon to be Author. This is a fantastic episode because at the time of recording, Karl was actually in the process of buying his first dental practice. Knowing we would be releasing this episode only after the sale was completed allowed Karl to be open and honest about his experience. Karl explains how he first got into dentistry and how his passion for dental implants came about. Not only did he obtain a Masters in Dental Implantology, but he also helps and inspires the next...
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EP22 Buying Dental Practices with Andy Acton
Growing A Dental Practice
In today’s episode, Mike is joined by Andy Acton - owner and director of the FTA group of companies which offers a full range of business services to the dental sector. This includes Frank Taylor & Associates, acquired by Andy in 2000, which is still the leading valuer and sales agent of dental practices in the UK. Andy is a sought after public speaker covering topics including leadership, management, marketing, and the future value of dental practices. He also co-hosts the Dentology podcast with his business partner, Chris Strevens. Andy explains how he got into dentistry and why he finds...
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EP21 How to Close Five-Figure Cases with Sherrine Washington
Growing A Dental Practice
Mike is joined by Sherrine Washington - founder and owner of REAL TALK Sales Consulting. Sherrine is a former Therapist turned award-winning, multi-million-dollar master sales coach & trainer. With Sherrine’s help Dentists and Treatment Coordinators can learn how to close five-figure cases on the same day of the consultation, and get paid in full! Sherrine shares the life changing experience that not only transformed her health, but also inspired her to change the lives of so many Treatment Coordinators by giving them the confidence to have real conversations with patients and openly discuss...
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EP20 Data Protection & GDPR with Adrian Dray
Growing A Dental Practice
On this week’s episode, Mike is joined by Adrian Dray - the go to data protection and GDPR expert for dental practices. Before setting up his own consultancy, he was the data protection officer for over 600 corporate and independently owned dental practices. Data protection and GDPR can be quite dry subjects, but Adrian has found a way to make them engaging. If you haven’t seen any of his social media posts, then you’re missing out! Adrian regularly delivers training to dental teams up and down the country. And on top of that, he’s a really nice guy and great to talk to. Adrian begins...
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EP19 Payment Processing with Zach Kramer
Growing A Dental Practice
On this week’s episode, Mike is joined by Zach Kramer - Vice President of Marketing and Business Development at Progressive Payment Solutions (PPS). PPS is a family-run payment processing and merchant services company located in New Jersey. Zach explains why his Father, Jonathan Kramer, first started the business nearly 20 years ago; to make payment processing and merchant services more transparent for customers. He details how payments work in general, and how many payment processors hide fees in the small print. Zach then explains the different ways dental practices can save money when it...
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EP18 The Power of Coaching with Mudasser Hussain
Growing A Dental Practice
On the podcast this week, Mike is joined by Dr Mudasser Hussain - an Associate Dentist turned Executive Coach. Mudasser spends three days in practice, and another two running his coaching business, Clarity Coaching International. His mission is to inspire individuals and organisations by unlocking their potential and providing them with clear goal-focused solutions, to enable them to fulfil their dreams and aspirations. We discuss how Hussain got into dentistry, and how he realised coaching was his purpose. He explains the impact coaching has had on his life and how it can change your life...
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EP17 Sales & Leadership with Justin Leigh
Growing A Dental Practice
This week, Mike is joined by Justin Leigh, Founder of Focus4Growth - a sales & leadership training company specialising in the dental market, to talk all about consultative selling and coaching leadership. He’s the bestselling author of INSPIRE, INFLUENCE, SELL (master the psychology, skills, and systems of the world’s best sales teams), and INSPIRE, CONSULT, SELL (master the consultative communication skills of the best dental teams to deliver a world class patient experience). Justin has trained thousands of business professionals in amazing companies like 3M, Align Technology, the...
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EP16 Virtual Teams with Claire Frisby & Katey Read
Growing A Dental Practice
This week, Mike is joined by Claire Frisby (The Remote Dental Nurse) and Katey Read (The Dental Virtual Assistant) to talk all about remote teams in dentistry. Claire & Katey explain what a virtual team member or team actually is and the various roles and responsibilities they can do. They then discuss how hiring a virtual team member or team can massively benefit a dental practice, and address some of the downsides. Claire & Katey describe when it makes sense to hire a remote team member or team, especially in respect to starting a squat practice. Finally, Claire & Katey share their top tips...
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EP15 Open Day Success with Dental Open Days
Growing A Dental Practice
Mike is joined by Claire Frisby and Thomas Lee who together form . Claire is a former dental professional, while Thomas is a dental marketer, and as a team they are helping dental practices plan, market, and run successful open days for Invisalign, dental implants, facial aesthetics, and more. We dive into what an open day actually is, when to consider one, and why they are so good at attracting patients and generating revenue. The Dental Open Days team points out which treatments work particularly well with open days, but also state other opportunities to host an open day. Thomas discusses...
info_outlineIn part 2, Mike & Sahil continue to talk through the actual business plan Sahil created to secure funding for his own practice.
If you skipped part 1, then I would recommend going back to that episode. The next and final episode, part 3, covers the financial projections that accompany the business plan.
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So much value in these episodes! Sahil gets in the flow!