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EP32 Finance for Dentists with Paula Cadey

Growing A Dental Practice

Release Date: 08/05/2022

EP39 Collecting Patient Reviews with Philip Molden show art EP39 Collecting Patient Reviews with Philip Molden

Growing A Dental Practice

In this episode, Mike chats with Philip Molden - Co-Founder and Operations Director of Working Feedback. Working Feedback helps dental practices automatically collect patient feedback and Google reviews. Phil kicks off the podcast by explaining how Working Feedback started life as a business directory on a CD-ROM, before becoming the cloud-based review software it is today. He then explains why reviews - particularly Google Reviews - are so important for dental practices, and why collecting feedback and reviews from patients can sometimes be a challenge for dental teams. Phil provides...

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EP38 Systemizing Your Practice with Glenda Acevedo show art EP38 Systemizing Your Practice with Glenda Acevedo

Growing A Dental Practice

In this episode, Mike chats with Glenda Acevedo - Founder of Bridging Business Solutions. As a consultant and SYSTEMologist™, Glenda helps dental practices harness the power of processes and systems. Glenda explains what systems and processes are, and how they relate to the four stages of a business. She talks about the various challenges facing dental teams, and how processes and systems can help. Glenda discusses the seven myths about processes and systems, and how a dental practice can get started with creating their own. She also shares her number one piece of advice for anyone thinking...

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EP37 Dental Stock Photos with Dr Roslyn Franklin show art EP37 Dental Stock Photos with Dr Roslyn Franklin

Growing A Dental Practice

In this episode, Mike chats with Dr Roslyn Franklin - Founder and Managing Director of Dental Stock Photos. Dental Stock Photos gives dental practices access to thousands of technically correct dental stock photos that have all been photographed under the direction of dentists. Roslyn walks us through her journey to becoming a dentist, discusses why she never wanted to own a dental practice, and explains why she started Dental Stock Photos. Dr Franklin tells Mike why most dental stock photography is wrong, inaccurate, and just plain cheesy, before explaining how her stock images are different....

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EP36 Patient Education with Simon Raybould show art EP36 Patient Education with Simon Raybould

Growing A Dental Practice

In this episode, Mike chats with Simon Raybould - Director of Sales at Thalamus. Thalamus describes itself as the ultimate dental patient education solution. Simon kicks-off the episode by explaining how Thalamus was born from a previous dental venture; Bitebank. Bitebank was and remains a full-service marketing agency for dental practices. Simon and his Co-Founders sold Bitebank to ProSites, but continued to create patient education videos. Under the Thalamus brand, Simon and his team produce high-quality explainer videos in their Toronto-based animation studio. These videos are designed to...

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EP35 Running A Dental Practice with Dr Karl Walker-Finch show art EP35 Running A Dental Practice with Dr Karl Walker-Finch

Growing A Dental Practice

In this episode, Mike catches up with Dr Karl Walker-Finch - Principal Dentist at Smiles in Tandem, a private dental practice near Huddersfield, UK. Karl appeared on the podcast earlier in the year to share his experience of buying his first dental practice. At the time, the sale hadn’t gone through, so we couldn’t talk specifics. He’s now owned Smiles in Tandem - formerly Grayes Dental Care - for several months and happily shares what he’s learnt since taking over the reins. Karl explains how the previous owners played a critical role in preparing the existing team for change;...

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EP34 Building Relationships with Sarah Ruberg show art EP34 Building Relationships with Sarah Ruberg

Growing A Dental Practice

In this episode, Mike chats with Sarah Ruberg - CEO of Our Thrive Tribe - a social media management agency that believes relationships are everything! Sarah explains what social media is and why it’s important for businesses in general. She then discusses the three main reasons social media is specifically important for dental practices. Later this becomes four reasons! We talk about the various social media platforms, before Sarah recommends which ones most practices should be active on. One of the highlights of the episode is Sarah’s top tips for being successful on social media. Sarah...

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EP33 Nutritional Testing with Deborah Hatanaka show art EP33 Nutritional Testing with Deborah Hatanaka

Growing A Dental Practice

In this episode, Mike speaks with Deborah Hatanaka - Founder of eye4wellness, a nutritional screening program that improves patient outcomes and boosts revenue for practices. Deborah explains the connection between nutrition and oral health, and how a simple, non-invasive test could improve patient-doctor relations, and increase a practice's bottom line. Deborah also shares her number one piece of advice for anyone thinking about buying or starting their own dental practice. If you have any questions regarding nutritional testing, then reach out to Deborah Hatanaka at eye4wellness. Email: ...

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EP32 Finance for Dentists with Paula Cadey show art EP32 Finance for Dentists with Paula Cadey

Growing A Dental Practice

In this episode, Mike speaks with Paula Cadey - Head of Mantra Dental Finance, a boutique financial brokerage set up to serve the dental community. Paula talks about her career in banking and how that led to her gaining a wealth of experience in healthcare financing, before joining Mantra Finance to head up their newly established dental arm. She discusses all the different ways a finance brokerage can help dentists - from startup loans to financing new equipment - and why it’s often better working with a broker rather than going direct to a bank. Finally, Paula shares her number one piece...

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EP31 Opportunities for Dental Practices with Marcus Macleod show art EP31 Opportunities for Dental Practices with Marcus Macleod

Growing A Dental Practice

In this episode, Mike checks in with Marcus Macleod - a serial entrepreneur with several dental-focused businesses; Defacto Dentists, InterDental TV, Your Dentist Recommends, Blue Glove Jobs, and Net Zero Dentistry. Marcus starts off by talking about his early career, how he retired and started a chain of wine bars with art galleries, before getting heavily involved in dentistry thanks to his cousin, Dr Mike Gow. is a directory website connecting patients searching for a dentist with local practices. The site generates thousands of enquiries and hundreds of appointments for dental practices...

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EP30 Business Check In with Sahil (July 2022) show art EP30 Business Check In with Sahil (July 2022)

Growing A Dental Practice

In this episode, Mike checks in with Dr Sahil Thakkar - Principal Dentist at in Ealing, London and Co-Host of the Growing A Dental Practice podcast. It had been several months since Mike & Sahil last recorded an episode, so there was plenty to talk about and catch up on. Sahil gives a brief update on how the business is going, before diving into how the firing of a receptionist went, how he finally got his second chair, and what it’s been like bringing in associates. At the end of the podcast, Sahil discusses what he’s learnt over the past few months. Mike’s check-ins with Sahil are...

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In this episode, Mike speaks with Paula Cadey - Head of Mantra Dental Finance, a boutique financial brokerage set up to serve the dental community.

Paula talks about her career in banking and how that led to her gaining a wealth of experience in healthcare financing, before joining Mantra Finance to head up their newly established dental arm.

She discusses all the different ways a finance brokerage can help dentists - from startup loans to financing new equipment - and why it’s often better working with a broker rather than going direct to a bank.

Finally, Paula shares her number one piece of advice for anyone thinking about buying or starting their own dental practice.

If you have any questions regarding dental finance, then reach out to Paula Cadey at Mantra Dental Finance.

Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast

This episode is brought to you by PatientBoost - The Business & Marketing Growth Consultancy for Dental Practices.

Last year, we phoned over 100 dental practices to understand how receptionists handle patient calls, and we were SHOCKED by the results.

Based on what we learnt, we put together the Dental Receptionist Greeting Script to help receptionists make the best first impression and increase the likelihood of turning a complete stranger into a patient.

Grab your copy of the greeting script here