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EP36 Patient Education with Simon Raybould

Growing A Dental Practice

Release Date: 09/02/2022

EP49 Building A Dental Group with Kunal Thakker show art EP49 Building A Dental Group with Kunal Thakker

Growing A Dental Practice

In this episode, Mike talks with Kunal Thakker, Founder & CEO of Tooth Club Dental Group. Tooth Club is a growing chain of ultra-modern, membership-based dental practices. Tooth Club consists of 10 practices with more planned to open over the next 12 months. Highlights from this episode include: ✅ How a non-dentist came to own a dental practice ✅ How a background in finance helped Kunal grow a group ✅ Why squats/startups are better than buying established practices ✅ Why the patient experience is so important ✅ Why staff training makes the difference between an average practice and a...

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EP48 The Practice Owner Journey with Dr. Anne O'Donnell show art EP48 The Practice Owner Journey with Dr. Anne O'Donnell

Growing A Dental Practice

In this episode, Mike chats with Dr. Anne O’Donnell, Clinical Director & Owner of Mullingar Dental Centre. Mullingar Dental comprises two practices located in Mullingar, in the Midlands, Ireland. Highlights from this episode include: ✅ How Anne started her career in dentistry✅ Why she brought her first and second practices, before selling them to a corporate✅ Why Anne partnered with a Doctor and Pharmacist to create a healthcare complex✅ What’s next for Mullingar Dental At the end of the episode, Anne shares her number one piece of advice for anyone thinking about buying or...

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EP47 Helping Dentists Be Successful with David Goodman show art EP47 Helping Dentists Be Successful with David Goodman

Growing A Dental Practice

In this episode, Mike speaks with David Goodman CPA, Partner & Dental Practice Leader at PKF O'Connor Davies. O'Connor Davies is a tax and accounting firm with offices along the east coast. David leads an experienced team of accountants that work with independent practices, groups, and DSOs. Highlights from this episode include: ✅ How David became a third generation dental CPA✅ What CPAs do in relation to running a dental practice✅ The advantages of hiring a dental CPA vs. a general accountant✅ What dentists need to consider when starting or buying their first practice At the end of...

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EP46  Growing A Dental Lab with Andy Becker show art EP46 Growing A Dental Lab with Andy Becker

Growing A Dental Practice

In this episode, Mike chats to Andy Becker, the owner and operator of .  Satisfaction Dental Laboratories is a full-service dental lab creating fixed, implant, and removal restorations for their clients in Illinois and the first Dental Lab on the Growing a Dental Practice podcast! Here’s what Andy and Mike talked about: Andy’s journey: We kicked off this episode by learning more about Andy and what led him to become the third-generation owner of the lab after his great-uncle founded it back in 1929.  SDL’s approach: Andy goes on to talk about his experience working with over 50...

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EP45 New Patient Acquisition and Retention with Deneen Dismore show art EP45 New Patient Acquisition and Retention with Deneen Dismore

Growing A Dental Practice

In this episode, Mike had an insightful conversation with the New Patient Acquisition Specialist, Deneen Dismore, CEO and founder of Dismore Consulting. ​Dismore Consulting educates dentists how to attract and retain new patients. Deneen shared about her journey to becoming a specialist in her field & her transition from various levels in her life to how she found dentistry and has stayed afloat in the business. We talk about how finding out what lights her up and gets her excited sets the tone for her decision. She further explained the importance of having a proper plan for...

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EP44 Dental Business Law with Robert Larson show art EP44 Dental Business Law with Robert Larson

Growing A Dental Practice

In this episode, Mike chats with Dental Attorney, Robert Larson. Based in the State of New York, Robert has spent the past ten years exclusively representing dentists and other healthcare professionals in all areas of transactional law. Robert wasn’t always a lawyer, in fact, he started his career as a nurse and remains a licensed healthcare professional. Robert worked in various fields including ICU/CCU, ortho trauma, long-term Alzheimer's care, and office nursing. Mr Larson explains why he studied to become an attorney, and how he got his first law job working in the back of an Orthodontic...

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EP43 Dental Hypnosis with Sharon Waxkirsh show art EP43 Dental Hypnosis with Sharon Waxkirsh

Growing A Dental Practice

In this episode, Mike chats with Sharon Waxkirsh - Founder and Director of Academy for Hypnosis.Academy for Hypnosis, an enhanced school affiliated with the American Council of Hypnotist Examiners and the Dave Elman Hypnotherapy Institute. Sharon has successfully educated hundreds of dentists, physicians, and surgeons in hypnotherapy. Today, she talks about the benefits of hypnosis for patients and dentists, and also debunks its misconceptions. In a hypnotherapy session, you are more in control of yourself, far from the misconception of people that hypnosis will let you be controlled.Sharon...

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EP42 Dental Plans with Simon Reynolds show art EP42 Dental Plans with Simon Reynolds

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In this episode, Mike chats with Simon Reynolds - Managing Director of Patient Plan Direct. Patient Plan Direct is the UK's leading dental plan provider offering cost effective dental plan administration with a personal service. Simon kicks-off the episode with his personal journey; he started his career at Patient Plan Direct, only to leave, and later return as the company’s managing director. He explains what a dental plan is and lists off the many benefits of a dental plan for both patients and dental practices. Simon then discusses one the biggest trends in UK dentistry; the push by most...

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EP41 Dental Recruitment with Gary Lincoln show art EP41 Dental Recruitment with Gary Lincoln

Growing A Dental Practice

In this episode, Mike chats with Gary Lincoln - Group Director of TXM Group. TXM Group are specialists in recruitment and consultancy solutions across the engineering, technology, and healthcare sectors. Gary kicks off the podcast by explaining how he went from being a pastry apprentice to a recruiter. He then discusses how TXM Group started and what makes them different from other recruiters. Fun fact, TXM actually stands for The Extra Mile; as in Gary and his team always go the extra mile! TXM entered the dental market at the start of 2022. They already had a healthcare division, but Mr...

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EP40 The Disneyland of Dentistry with Dr Tim Richardson show art EP40 The Disneyland of Dentistry with Dr Tim Richardson

Growing A Dental Practice

In this episode, Mike talks with Dr Tim Richardson, Founder & Owner of Acorn Dentistry for Kids. Acorn Dentistry for Kids is a group of 6 pediatric dental practices located in the State of Oregon. Tim grew up in Vancouver, Washington, which is a suburb of Portland, Oregon. Many of his family members are Optometrists, including his dad, two uncles, a cousin, one of his brothers, and his best friend from high school. Tim’s mom was a stay at home parent who made sure her five sons survived into adulthood. Dr Richardson credits both of his parents, collectively and individually, for shaping who...

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In this episode, Mike chats with Simon Raybould - Director of Sales at Thalamus. Thalamus describes itself as the ultimate dental patient education solution.

Simon kicks-off the episode by explaining how Thalamus was born from a previous dental venture; Bitebank. Bitebank was and remains a full-service marketing agency for dental practices. Simon and his Co-Founders sold Bitebank to ProSites, but continued to create patient education videos.

Under the Thalamus brand, Simon and his team produce high-quality explainer videos in their Toronto-based animation studio. These videos are designed to educate patients about different dental treatments. By showing patients the proposed treatments, dentists and TCOs can drastically improve case acceptance. Videos are patient-friendly with no blood or gore, and can be dubbed with different accents.

The Thalamus system can be used in operatories and treatment coordinator rooms to educate patients or help them relax with calming videos, it can promote treatments and entertain patients in the waiting room, or videos can be added to the dental practice website to inform potential patients. It’s a truly versatile bit of tech.

Simon dives deep into how Thalamus can benefit dental practices and how simple it is to the system up and running.

Towards the end of the show, he gives podcast listeners an exclusive offer.

Simon also shares his number one piece of advice for anyone thinking about buying or starting their own dental practice.

If you have any questions regarding patient education, then reach out to Simon Raybould at Thalamus.

Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast

This episode is brought to you by PatientBoost - The Business & Marketing Growth Consultancy for Dental Practices.

Last year, we phoned over 100 dental practices to understand how receptionists handle patient calls, and we were SHOCKED by the results.

Based on what we learnt, we put together the Dental Receptionist Greeting Script to help receptionists make the best first impression and increase the likelihood of turning a complete stranger into a patient.

Grab your copy of the greeting script here