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What if there was a Nonprofit Version of Shark Tank - Volume 1

Next Gen Nonprofit Leadership with Tommy Thomas

Release Date: 12/19/2023

Lessons in Resilience, Leadership, and Teamwork - Deneé Barracato’s Story (Part 2) show art Lessons in Resilience, Leadership, and Teamwork - Deneé Barracato’s Story (Part 2)

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:30] Tommy Thomas: We're continuing the conversation we began last week with Deneé’ Barracato, the Deputy Director of Athletics for Operations and Capital Projects at Northwestern University. Deneé reflects on her transition from a professional basketball player to a senior leader in higher ed athletic administration. She also shares personal reflections on balancing her professional role with her responsibilities as a spouse and a mother. This is a must listen for anyone navigating the complexities of leadership. [00:01:06] Tommy Thomas: Let's move away from your basketball career...

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Lessons in Resilience, Leadership, and Teamwork - Deneé Barracato’s Story show art Lessons in Resilience, Leadership, and Teamwork - Deneé Barracato’s Story

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:30] Deneé Barracato: Kelly Watts was a former assistant coach at several different institutions before she ended up at Hofstra. And she was a woman of color that was just so vibrant. She loved sports. She loved people. She loved the Lord. And every time I was around her, I just felt this spirit of joy. And she was just always so fun to be around, and she put things in perspective for me at a very impressionable age in my life as a young adult, where she always reminded me to keep the Lord first. Trials and tribulations are going to come, and adversity is going to come, but you need to...

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Dianne Ogle on the Power of Community in Leadership show art Dianne Ogle on the Power of Community in Leadership

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:00] Dianne Ogle: I love creativity. It's one of my favorite things. So that's why I like questions, because even if I think I know the answer, if I ask the question, it's just beautiful to hear what inspires somebody or what was bubbling in them or how they see it, quite frankly. It isn't the way I always see things or think it might play out.  So, you give people a door for their own strengths, their own creativity, to participate and join in. And most of the time it's so much better than when we could do it alone. [00:00:32] Tommy Thomas: Today, we're continuing the discussion we...

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Empowering Women in Leadership: Dianne Ogle’s Journey show art Empowering Women in Leadership: Dianne Ogle’s Journey

Next Gen Nonprofit Leadership with Tommy Thomas

[00:01:07] Dianne Ogle: I had my first child in Texas and I was working for a corporation running their marketing department. And I had to put my oldest son in with a lady who had a small group of children in her home. And every day I'd go get him. I would see him in a swing. And I told my husband, I cannot do this. I feel like I couldn’t run this marketing department yet. I want to have more of an impact on my own son. And so, my boss said, great. She said go start your own business, figure out what that looks like. And I'll be your first client. And I thought, oh my goodness, how am I...

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From Immigrant to Innovator: Samuel Chiang's Leadership Insights show art From Immigrant to Innovator: Samuel Chiang's Leadership Insights

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:00] Samuel Chiang I would say to an upstart, boards are extremely demanding. And sometimes, those boards are like your father and mother, and they want to actually be helicoptering you all along. Be certain that you have people who are for you and not people who are wanting to have their agenda done through you. It's probably the number one thing, and you say, what does that mean to have people who are for you, people who are going to be praying with you through the thin and thick things, and they not only believe in the vision, but also, they will call you to accountability because...

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Transformative Leadership: Samuel Chiang's Journey from Taiwan to Global Impact show art Transformative Leadership: Samuel Chiang's Journey from Taiwan to Global Impact

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:15] Samuel Chiang: When I was probably 11, maybe 12 years old, I told my grandfather I wanted to be like him.   He was a lawyer, and he immigrated to Canada after us. And he was a specialist in the Canadian government when he arrived in Canada, because he knew Chinese law.  When I said to him, I want to be like you, he said to me, your English must be impeccable. And I said, okay. He said, but I wouldn't want you to practice as a defense lawyer. I said, why? He didn't answer the question right away. He said, you may want to be a corporate lawyer. That always stuck with me. And...

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Navigating Leadership Challenges: Judy Douglass on Resilience and Faith show art Navigating Leadership Challenges: Judy Douglass on Resilience and Faith

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:00] Judy Douglass: A couple of years before we moved from California to Florida the Lord said to me, I'm sending you a son. And I said, no, thank you. And he said, I'm sending you a son. I said, okay, whatever you say, and time passed, and it didn't happen then and two years passed and he said, when you get to Florida, someone will say, can you take this boy? And I said, if that happens, then I guess this is from you, Lord. Tommy Thomas Today, we're continuing the conversation we began last week with Judy Douglas. In this episode, Judy delves into her personal and professional journey,...

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Leadership and Faith – A Journey with Judy Douglass show art Leadership and Faith – A Journey with Judy Douglass

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:24] Judy Douglass: Two people who've had the most impact on me. One would be Bill Bright because when I did the magazine, all of a sudden I was reporting to him and some other people as well because he didn't have time to really supervise and so those were sometimes tense times. Bill and I have one huge difference. Bill loves superlatives. Everybody was the greatest or the most talented or the best and that's the way he talked. I'm a journalist. Don't even believe superlatives are acceptable words, because nobody is the best or the greatest or anything. And so Bill would write these...

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Navigating Nonprofit Leadership: Vonna Laue on Team Dynamics and Personal Growth show art Navigating Nonprofit Leadership: Vonna Laue on Team Dynamics and Personal Growth

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:00] Vonna Laue: One of the indicators for nonprofits that anyone who hears me speak knows that I'm always going to harp on a little bit, and that is available cash. Not just cash, because you can look at the balance sheet and see, wow, we've got $700,000 in cash. If that's what the board looks at and starts making decisions based on, you could find yourself in trouble because the available cash that I'm talking about takes that cash number, but then it subtracts two things out of there. [00:00:33] Vonna Laue: It subtracts the things that we're going to pay this week. So maybe we've got...

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From Dairy Queen to Managing Partner in a National CPA Firm - Vonna Laue's Leadership Journey show art From Dairy Queen to Managing Partner in a National CPA Firm - Vonna Laue's Leadership Journey

Next Gen Nonprofit Leadership with Tommy Thomas

[00:00:00] Vonna Laue: I started working when I was 13 at Dairy Queen. And if you work at a fast food restaurant, at least at that time, more than six or nine months, you're in a leadership position and you've got a crew that works with you. So I had that opportunity. And one of the biggest things looking back on it, and I didn't actually realize that until our girls got involved, but 4H was huge in my life. And at the time it was fun. I used to horse show and did a lot of the competitions at the county and state level. But when I then took our daughter to a 4H meeting and realized, wow, this...

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[00:00:00] Tommy Thomas: For the past six months or so I've been asking our guests the question “If there was a nonprofit version of Shark Tank and you were on the panel of potential early-stage investors, what questions would you need to have answered before you’d make an investment?”  Well, again, it's just a fun question to ask that has turned into some great information that I believe people who are thinking of starting a nonprofit would find useful. The first force you'll hear is Kristen McClave from Episode 81 - Her Leadership Journey from Johnson and Johnson to Cardone Industries and Beyond.

[00:00:38] Christin McClave: Oh, that's a fun question. I think first of all I would really want to understand the leader's background. The team, the person, on Shark Tank, they usually have one other person standing with them. And the Sharks are very interested in where they came from, what their experiences are, how the two or the three of them got together, and the dynamic of them working together and what skills maybe one brings to the table, the other one, fills in the gaps. I'd like to really understand that and know, that there's some experience in them building an organization. I think the other piece to that is really the passion, the drive. What is the problem or the issue the founder or the co-founders are trying to solve and what's driving that?

And is that passion or is that issue really going to still be driving them in five years or 10 years? Or is it more of a short-term thing? The other piece, and I think this probably comes from my experience on nonprofit boards that are probably larger than this would be, really understanding the percentage of the budget that would actually be going to the work, the problem solving, the issue resolution, and what percentage of the budget would really be going to administration and or SG&A or overhead, however you want to say it.

That may not be important for everybody, all investors, but for me it's the piece that I enjoy digging into from a financial perspective and from an accountability perspective with nonprofits that I either work with or talk to and just understanding, are they managing that equation or that ratio.

And also as they get larger, they will certainly have donors, investors, fundraising questions around that in particular. And I think the third thing is I'd like to know, who is mentoring them? How do they have support built around them?

Maybe they're an early-stage company, they probably don't have a board yet. But I think in the nonprofit context, it's really important to know those things and to make sure there are people that they've built into their feedback process. Maybe it's just a monthly advisor call that they have with maybe an advisor or a few advisors who meet with them on a regular basis. Because the challenge with a nonprofit, is really thinking through your revenue source.

If your revenue is not coming from a product or a service, it’s coming from the fundraising donation side of things. You've really got to build out some people in your network who can help you strategize about that and become really good at that.

And I'll say just from personal experience, that's part of why I haven't taken on a leadership role in a nonprofit yet in my career because I feel like you have to feel called to the issue or the problem at hand. If you're going to be in a senior role of a not-for-profit organization, you've really got to have a drive and a passion for that cause. And, number two, you've got to really understand the revenue source is very different in the nonprofit space. And you really have to think about, okay, we're raising money for this cause rather than, hey, this product has this gross margin, it's a whole different mindset shift.

And maybe someday I will, but for right now I'm in the for-profit space. But I love supporting and being a mentor and advisor in the nonprofit space and supporting them as much as I can. 

[00:04:37] Tommy Thomas: Next up is Caryn Ryan from Episode 84 - Her Leadership Journey from BP Amoco to World Vision to Missionwell.

[00:04:49] Caryn Ryan: This is interesting, but really Tommy, I don't think it's any different for a for-profit than for a non-profit organization. So you're always asking do you have a good vision? And a really big and important question is, do you have the resources? And that's in terms of money but it's also in terms of the network of people to support you making steps towards your vision and making things happen.

And then do you have the drive? Do you feel called for this?  How do you demonstrate that? How do you demonstrate that you have the call and that you have the drive? Are you a persister? One thing that will happen for every new organization is just tons of obstacles and problems. They're nonstop.

And so, you have to have that ability to persist and to say, look, I see this obstacle. Am I going to go over it, under it or around it? But for sure I'm going to go around it or get through this. And so, you need to have that kind of foundational trait characteristic. I think the difference really between a for-profit and non-profit is in where you get the money from.

The Shark Tank for the for-profit might be from investors or a bank. Whereas the Shark Tank for a nonprofit might be from stakeholders, donors, grantors. So You have to make sure that the business plan reflects that. But you still have to have the money and you still have to have the people.

And the sense of call might be different too. I think if you're working in a for-profit, you may have a vision around some new product or service. In the nonprofit world, your call may be even more deeply embedded. Especially if it's a religious calling. It may be something that's very right tied or connected to your faith.

It doesn't matter how deeply connected it is to your faith. If you don't have the same things that a for-profit needs your chances of being successful fall. Now, God can always come in and intervene, if you're going to do your part in it, you need the same things that a for-profit does.

[00:06:54] Tommy Thomas: Episode 100 was a milestone for the podcast. In the beginning I probably wondered if I would ever get that far. Here's Rich Stearns, the President Emeritus of World Vision US – An Inauspicious Leadership Journey Part Two.

[00:07:11] Rich Stearns: The very first question that a Shark Tank guy would ask if you came with a new product is how is this product different from every other product that's already out in the market? In other words, nobody needs another cola drink, Coca Cola, Pepsi Cola, RC Cola.

There's plenty of cola drinks out there. So, if your big idea is I'm going to do my own cola drink, the first question is why? So with a nonprofit, for example, I've seen young people that want to start up a new World Vision. I want to help the poor in Africa. And so, I'm going to start my own non-profit organization to help them. And my question is why would you do that? Because World Vision is a 3.2 billion organization helping the poor around the world. Compassion is one and a half billion dollars helping the poor around the world. Samaritan’s Purse is a billion-dollar organization.

So what are you doing that they're not doing? Why would I give my money to you instead of an established, successful nonprofit that's doing that work? And, a good example of a positive answer to that would be the International Justice Mission. My friend, Gary Haugen, who started it about 27 years ago now, I think, but he looked around and he said, look, there's a lot of organizations that are feeding the hungry and bringing clean water to the poor and doing microfinance. I don't see any organizations that are helping the poor with their legal problems, protecting them from corrupt police departments and representing them in court when they're falsely accused of something or getting them out of bonded labor in India by using the court system.

So Gary started International Justice Mission to focus on justice and legal issues. He could have called it “lawyers without borders” if he wanted to, because essentially, he hires a lot of attorneys that go around the world and they work through the legal systems to help people who are being oppressed in various ways.

So, the first question to ask is, why would I give to your charity? What is unique about it? And why wouldn't you just partner up with somebody that's already doing this work? If there are nonprofits that are doing it, the next thing you look at is the leader's vision and motivation, right?

If there's a powerful leader with a powerful vision and capabilities do you believe that they, just like you'd look at a startup CEO, do they have the right vision? That's the other thing. Because it takes a lot of elbow grease to start up a nonprofit.

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[00:09:39] Tommy Thomas: From Episode 115 Terri Esau - His Journey from Being Known As The Jingle King Of Minneapolis to Philanthropeneur.

[00:09:55] Terry Esau: First of all, whatever you're pitching, it has to solve a problem and there has to be a resource to help solve that problem. Like for us, it was like, here's the problem. Kids in America are unhealthy, they're obese, there's poverty, so they can't afford a bicycle. Can help solve some of their health issues, not just physical health issues, but mental health issues, right?

I call my bike my carbon fiber therapist because, you're a cyclist. It's like I get on my bike, and I go for a ride. I could be having a bad day, but by the time I get done with my ride, all that stress has just been washed away. 

So I'm Shark Tank. I think you'd have to go, what's the problem? What's the solution? And then on top of that you have to go, what's your strategy to bring the solution to the problem? What are the logistics? What are the resources that you need? People who give money to causes, you really have to sell them on the fact that you are going to change the world in some small way. At least in the nonprofit world.

In the for profit world, then you have to prove to them that you can make your money back on this investment. For us, we say, yeah, you're not making money back on us, but you should feel really good about what you're doing to change the lives of children.

[00:11:38] Tommy Thomas: From Episode 88 - Lisa Trevino Cummins, Her Leadership Journey from Bank of America to Urban Strategies Part Two.

[00:11:49] Lisa Cummins: I think the question I would ask is what is your employee turnover? And because I have found nonprofits come and go and employee turnover helps me understand what your commitment is, what your ability is to lead, what your consistency is with your values.

Because if you're not consistent, employees won't stay long. Maybe you can explain them once or twice, but if you have an ongoing record of employees that are leaving, then there's a problem there. The other thing I would ask is a lot of nonprofits talk about partners.

Let's say, describe the continuum of partnership with these organizations. When you say your partner is this because you dropped off a leaflet at their door. Sometimes that's okay. Depends on what the goal is or  is this talking about someone who you know their name, right?

You know their name and you know their story and so you're trying to get at it in a deeper way. Those kinds of things. Yeah, I think those are a couple of questions I would ask. I would also ask how well, and this is important, some people will say this is a political thing and it's not.

How well does your organization reflect the communities you're serving? Because if it doesn't, that means there's probably a sense of a pejorative type of approach that is not going to be that is less what could be, and it'll result in less than results than what could be.

Does that make sense?

[00:13:33] Tommy Thomas: And last, but certainly not least, from Episode 109 John Somerville - His Leadership Journey from Marketing Executive with General Mills to Chief Financial Officer At The University Of Northwestern St. Paul.

[00:13:49] John Sommerville: I think the first question is, what need do you believe exists that your ministry or organization will serve? And how is what you're doing, how will that serve that need? Because if there's a true need I think many things follow from that. And if you have something unique that will really help meet that need, then the organization needs to exist.

So I think those are big questions. And the other thing that I often ask is, who else is doing this? What I find is that there are people who are pioneers who do something for the very first time, and we write books about those people, but often what we need is I found more often that the people that are innovators they're just being novel without actually being effective and so it's important to understand the need, be able to meet the need, and then also give examples of how that works.

You may have a unique spin on it, but the core of it needs to be channeled into an area that others have been successful in the past.

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[00:14:51] Tommy Thomas: Next week is Christmas. And in keeping with the tradition, I followed for the past two years, I've interviewed someone from the music industry. This year, our guest is David Tolley.  David is an amazing music, composer and arranger, and a tenured professor at Delaware State University. Part of David’s story is that a big part of his career was launched from an inauspicious and some might say accidental appearance on the Johnny Carson Show. Join us next week to hear the rest of David's story.

 

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Next Gen Nonprofit Leadership with Tommy Thomas

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