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Episode 159: DOE Law and VS Pump Sales Tactics with Jeff Farlow, James Roberts, and Kevin Harms of Pentair

Pool Chasers Podcast

Release Date: 07/19/2021

Episode 177: Overcoming Trauma and Transforming Life’s Experiences into a Superpower with Walt McKinley show art Episode 177: Overcoming Trauma and Transforming Life’s Experiences into a Superpower with Walt McKinley

Pool Chasers Podcast

Today, we speak with Walt McKinley, a generational trauma coach, motivational speaker, and author. He is a retired Naval Intelligence Officer and former Fortune 500 Corporate Executive who made the pivot to become “a generational trauma coach focusing primarily on helping men learn how to break the generational cycle of abuse and fight to be the heroes of their own family. Greg and Tyler also dive deep into their own challenges growing up as well as the ones they continually strive to overcome as grown

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Episode 176: Firing Customers - Business Tip of the Month with Hal Denbar of National Pool Partners  show art Episode 176: Firing Customers - Business Tip of the Month with Hal Denbar of National Pool Partners

Pool Chasers Podcast

In today’s edition of Business Tip of the Month, we’re joined by Hal Denbar, President of Texas at National Pool Partners. When is it time to fire a customer? Hal says that there are a number of reasons, the top three being issues related to payment, misaligned expectations, or the abusive treatment of his team members. Ultimately, you have to be quick to fire bad customers for the sake of employee morale.

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Episode 175: Is Your Company Backed by the Google Guarantee? New & Exciting Details by Lorne Sederoff of SearchKings   show art Episode 175: Is Your Company Backed by the Google Guarantee? New & Exciting Details by Lorne Sederoff of SearchKings

Pool Chasers Podcast

Today, we speak with Lorne Sederoff of SearchKings, a lead generation company primarily in the paid Google space with a focus on home service businesses, including pool construction and service. Lorne discusses the Google Guarantee platform and how pool companies can take advantage of the program to hit the top of the search engine’s rankings.

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Episode 174: November - News and Notes with Megan Kendrick of Pool Pro Magazine show art Episode 174: November - News and Notes with Megan Kendrick of Pool Pro Magazine

Pool Chasers Podcast

Today’s special episode is the November edition of our “News & Notes” series, in partnership with Pool Pro Magazine. We hop into pool-related news stories from around the world. Megan then goes over recent industry news, including a number of recent M&As and emerging movers and shakers. She also speaks on the 2021 International Awards of Excellence which has just announced its winners (link to the article below), as well as updates from Pool Pro and 30 Under 40.

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Episode 173: Bryce Sirrine & Zach Singer of Beyond Pool Cleaning, PTG Uniforms, and Sun Pool & Patio  show art Episode 173: Bryce Sirrine & Zach Singer of Beyond Pool Cleaning, PTG Uniforms, and Sun Pool & Patio

Pool Chasers Podcast

Today, we speak with Bryce Sirrine and Zach Singer of Beyond Pool Cleaning and Sun Pool and Patio. Recently, the two became brand ambassadors for Skimmer. Bryce and Zach go into their approach to setting expectations with their employees and why they believe that having them buy into their vision for the company and the customer experience is a fundamental part of their culture. Finally, Bryce and Zach explain how they were given the opportunity to become brand ambassadors for Skimmer.

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Pool Chasers Podcast

In today’s edition of Business Tip of the Month, we’re joined by Eddie Skehan, Vice President of Operational Excellence for National Pool Partners. Our discussion today is all about fleet management. In particular, he speaks on the advantages of GPS tracking, which include heat mapping, using gamification to promote good driver habits, performing preventive maintenance, recovering lost vehicles, and geo-tracking.

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Episode 171: Green to Clean TikTok Star Mark Jones (@poolpr0mj) of Blue Street Pools show art Episode 171: Green to Clean TikTok Star Mark Jones (@poolpr0mj) of Blue Street Pools

Pool Chasers Podcast

Today we speak with Mark Jones, Owner of the New Orleans-based Blue Street Pools. Mark entered the pool industry in 2017, marketing himself solely through flyers which he disseminated around his neighborhood. But his breakthrough would come in 2020 when he settled on TikTok to promote his business. Encouraged by a friend, he created an account on the social media platform. Six months later, Mark had gained 100,000 followers on TikTok. Today, he has over 2.1 million.

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Episode 170: October - News and Notes with Megan Kendrick of Pool Pro Magazine show art Episode 170: October - News and Notes with Megan Kendrick of Pool Pro Magazine

Pool Chasers Podcast

The news stories we cover include a new mobile app out of Austin, TX called “ATX Swims”, through which users can directly purchase tickets to the city’s swimming pools; an accident involving a falling tree branch at a resort in Honolulu; an initiative to teach primary school children in Marle, France how to swim using a mobile pool; and Scottsdale, AZ’s green pool and mosquito problem. Megan then goes over recent industry news, including a number of recent M&As and emerging movers and shakers.

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Episode 169: Sutro - The Future of Pool Water Chemistry Controlled by an App & Professional Reagents with Jim Conti show art Episode 169: Sutro - The Future of Pool Water Chemistry Controlled by an App & Professional Reagents with Jim Conti

Pool Chasers Podcast

Jim Conti is the Head of Sales at Sutro. The brainchild of founder Ravi Kurani, Sutro began with a focus on ORP technology before the company made the pivot to reagent-based testing with photometry, resulting in Sutro’s flagship product, the Sutro Smart Monitor. Jim explains the limitations of ORP and what led the team at Sutro to home in on incorporating Reagent Cartridges by LaMotte into their current technology.

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Episode 168: Valuing Your Legacy - Business Tip of the Month with Justin Kuperberg of National Pool Partners show art Episode 168: Valuing Your Legacy - Business Tip of the Month with Justin Kuperberg of National Pool Partners

Pool Chasers Podcast

In today’s edition of Business Tip of the Month, we’re joined by Justin Kuperberg, Chief Development Officer at NPP. Our discussion centers on what we believe are the three things that owners should consider when thinking about the future of their business: legacy, net worth, and intangibles. Listen in as Justin speaks on the common factors that sellers overlook when selling their business and the steps that immediately follow.

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Episode Summary: 

Today, we sit down with Pentair’s Aftermarket Program Manager James Roberts, Program Manager of Energy Initiatives Jeff Farlow, and Associate Product Manager for Pool Pumps Kevin Harms. 

Vital to the pool industry is the Department of Energy, which among other things promotes the raising of energy efficiency standards in every sector throughout the country. Pools are identified as the second-largest energy users in homes out of what Jeff calls the “big three”:  air conditioning, pool pumps, and hot water heating. 

Listen in as Jeff, James, and Kevin discuss the DOE’s new Dedicated Purpose Pool Pump (DPPP) regulations which go into effect on July 19, 2021, and what pool companies need to know as these regulations are rolled out, including sales tactics for communicating to homeowners the need and benefits of switching over to variable speed pumps. 

Topics Discussed: 

  • 00:47 - Jeff Farlow, James Roberts, and Kevin Harms Intro 
  • 05:06 - Why the DOE is vital to the pool industry 
  • 09:13 - DOE’s new Dedicated Purpose Pool Pump (DPPP) laws 
  • 12:01 - How pool professionals can explain these laws 
  • 22:10 - Variable speed sales tactics and tools 
  • 31:55 - Suggestions to homeowners who aren’t willing to upgrade 
  • 39:53 - Converting backyard opportunities into cash 
  • 50:47 - Setting up variable speed pumps for maximum success 
  • 54:58 - Converting data to sales 
  • 58:26 - Training offered by Pentair on the DPPP regulations 

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Key Quotes from Episode: 

  • Energy efficiency is one of the most cost-effective ways to improve the climate impact that we, as humans, are having. ~Jeff 
  • The pool professional is the number one influencer on the consumer as to whether they purchase pool equipment. ~James 
  • A variable speed pool pump can do everything that a single speed pool pump can do at least as good as, if not better. So, you’re not sacrificing anything, you’re getting everything you need to do with your pool, and you’re just minimizing the waste. Regardless of where you sit on that spectrum, it’s all about using what you need without waste. To me, that’s what energy efficiency is best defined as. ~Jeff 
  • If you take a variable speed pump and run it fast enough for a couple of hours close to full speed, then run it at a minimum for the rest of the day, it keeps the water moving all day and keeps the filtration going. ~Kevin