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Standing Out From Your Competition - RD234

Resourceful Designer: Strategies for running a graphic design business

Release Date: 10/19/2020

Engage More, Talk Less - The Key to A Thriving Design Business - RD341 show art Engage More, Talk Less - The Key to A Thriving Design Business - RD341

Resourceful Designer: Strategies for running a graphic design business

Welcome back to another insightful episode of Resourceful Designer, where today's message is all about the art of engagement over trivial chatter. I'm your host, Mark Des Cotes, and in episode 341 we dive deep into the importance of engaging more and talking less. We explore how the wisdom of an elementary school teacher, who emphasizes understanding her students to truly elevate their learning, can be a powerful lesson for us as graphic designers in our own client interactions. I'll share with you how critical it is to connect with clients on a level that goes beyond flaunting our design...

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Are Your Design Clients Time Or Money Minded - RD340 show art Are Your Design Clients Time Or Money Minded - RD340

Resourceful Designer: Strategies for running a graphic design business

Welcome to episode 340 of Resourceful Designer. Today we're diving into an intriguing question: Are your design clients time or money minded? We'll unpack the significance of understanding whether your clients value their time over their money or vice versa. I'll share some personal anecdotes, like the time I decided to replace my wife's car backup camera myself to save money, and on another occasion, when purchasing a course on Facebook ads, valued my time more. We'll explore how this distinction applies to your design business, how it affects the way you position your services, and...

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Accepting Credit Card Payments - RD339 show art Accepting Credit Card Payments - RD339

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I delve into the topic of accepting credit card payments from clients. I received an email from Phil, thanking me for the podcast's impact on his transition from working for an employer to running his own business. Phil's client asked to pay by credit card, and he was unsure how to proceed. I share the simplicity and speed of credit card payments and elaborate on the various options available, from PayPal to Stripe and other accounting software. I discuss the fees involved and the ways to incorporate them into pricing strategies, emphasizing the...

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Handing Over Your Working Files: Yes or No - RD338 show art Handing Over Your Working Files: Yes or No - RD338

Resourceful Designer: Strategies for running a graphic design business

Have you ever been in a sticky situation where a client has asked for your working files? In this episode of Resourceful Designer, I delve deep into the topic of whether or not to hand over working files. Join me as I share personal experiences and insights to help you navigate this common dilemma in the design industry. From legal considerations to negotiating with clients, I offer practical advice to help you make informed decisions and protect your creative assets. Tune in to discover the nuances of sharing final files and gain valuable tips on handling such requests in your design...

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Backing Up: It's Better To Be Safe Than Sorry - RD337 show art Backing Up: It's Better To Be Safe Than Sorry - RD337

Resourceful Designer: Strategies for running a graphic design business

On this episode of Resourceful Designer, I delve into the critical topic of backups. Through two poignant real-life stories, I stress the importance of not solely relying on web hosts for backups. I share a scenario where a client's website was lost due to an overlooked credit card update and the absence of off-site backups. I emphasize the significance of using plugins like  for WordPress or services like for complete cloud-based backups. I underscore the need to protect valuable data, whether for personal memories or business assets. Join me to understand the pivotal role of backups in...

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Persistence Will Pay Off - RD336 show art Persistence Will Pay Off - RD336

Resourceful Designer: Strategies for running a graphic design business

Hey there, it's Mark, and in this episode, "Persistence Will Pay Off," I want to talk to you about the challenges of running a design business. Whether you're just starting out or have been in the industry for years, finding clients can be tough. I've been there myself, going through long stretches without new projects coming in and questioning if my business was sustainable. But I made it through, and so can you. I'm here to share some words of encouragement and actionable tips to help you stay motivated and push through the tough times. From staying persistent and believing in your talent to...

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Presenting Your Designs To Clients: You're Doing It Wrong - RD335 show art Presenting Your Designs To Clients: You're Doing It Wrong - RD335

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I discuss a common mistake designers make when presenting their work to clients. Drawing from my own experience, I delve into the significance of presentation and its impact on a design business. Sharing insights from my college days to my current approach, I highlight the practice of presenting designs to clients with crucial information included. I explain how this method not only enhances professionalism but also leverages client sharing to attract potential leads. Join me as I reveal how this simple adjustment in presentation can make a substantial...

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Sure, You Can Do It, But Should You? - RD334 show art Sure, You Can Do It, But Should You? - RD334

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I share my journey as an entrepreneur and the pivotal role delegation has played in shaping the success of my business. From initially shouldering every responsibility solo to embracing the power of collaboration, I delve into the transformative impact of outsourcing tasks beyond my expertise. By strategically investing in external help, whether through hiring specialists or utilizing online platforms, I've been able to optimize productivity and focus on growth-oriented activities. Through examples from my own experience, I highlight the...

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2024 Design Trends by Freepik.com - RD333 show art 2024 Design Trends by Freepik.com - RD333

Resourceful Designer: Strategies for running a graphic design business

Exploring Design Trends: A Dive into FreePik's 2024 Trend Report Click here to see the trend report: Join me as I delve into Freepik.com's 2024 trend report, highlighting key design trends predicted for the year. Freepic.com, a platform known for offering high-quality design resources for free, reached out to discuss its latest trend report, sparking my interest in exploring the upcoming trends. With full transparency, it's noted that while Freepik.com approached me for the discussion, there was no compensation involved. I begin the episode with a reflection on the reliability of future trend...

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You Need A Thick Skin To Be A Designer - RD332 show art You Need A Thick Skin To Be A Designer - RD332

Resourceful Designer: Strategies for running a graphic design business

Welcome to this episode of Resourceful Designer, where I explore the topic of thick skin in the world of design. Reflecting on my 30+ years as a designer, I share the often unspoken truth about needing a resilient attitude to thrive in this industry. I draw from personal experiences, offering valuable insights on handling criticism, difficult clients, and managing expectations, particularly when running your own design business. Join me for a candid conversation about the realities of being a designer and the resilience required to navigate the challenges of this creative profession. 

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How are you standing out from your competition

What do you think of when you hear the word “pencil”?

I bet that one of the images that flashed through your head is of a yellow-painted piece of wood with a graphite center. The quintessential yellow pencil found the world over.

A Medium article by Melissa Gouty titled “Why Pencils Are Painted Yellow" got me thinking about the parallels between a yellow pencil and your design business.

I'm going to paraphrase Melissa's article for the sake of my comparison.

The common yellow pencil that we take for granted helped spark the renaissance. Before the invention of the pencil, quill and ink were the only means of writing, and they were reserved for the elite. The invention of the pencil allowed common people to record knowledge and write whenever and wherever they wanted.

The discovery of graphite was so valuable that the English government guarded it and controlled its distribution. People took to smuggling graphite around the known world, and innovative individuals devised ways to use it for writing.

In 1565, A Swiss man named Conrad Gessner came up with the idea of encasing graphite in wood and the pencil industry was born. This common instrument familiar to every schoolchild, which you probably have strewn around your home, was a valuable commodity back then. To own a pencil made you special.

But like most things, time and wider availability diminished the pencil’s appeal. Over the next 300 years, the thrill of owning a pencil fizzled out. This marvellous invention was no more than a boring piece of brown wood with graphite in the middle, until 1889, that is.

In 1889 the World Fail was held in Paris, France. It attracted more than thirty-two million visitors and showcased exhibitors from around the world.

One exhibitor was an Austrian-Hungarian company by the name of Koh-I-Noor Hardtmuth. They had been in business for over 100 years and were knows for producing high-quality art and drafting supplies, including pencils. But really, how is one pencil better than another?

Koh-I-Noor came up with an idea. You might even say it was one of the first things to go viral.

At that time, the largest diamond known to exist, coincidentally named The Koh-I-Noor Diamond, was about to be inset to the crown of the Queen of England, Elizabeth II.

So the drafting supply company did something nobody had ever done before. Since the name Koh-I-Nor was getting so much publicity, they gave their pencil the same name. They called it the Koor-I-Noor Series 1500.

But naming their pencil wasn’t enough. They had to somehow make their pencil different. That’s when they came up with the idea of painting their pencils yellow. They put a lot of thought and energy into selecting the perfect colour. Settling on their particular shade of yellow for three reasons.

  1. The best graphite, the same they used in their pencils, came from China, and in China, yellow represents prestige and royalty.
  2. The Koh-I-Noor Diamond has yellow flecks in it.
  3. The crowns on the Austria-Hungary flag depicted yellow crowns.

So at the 1889 World Fair in Paris, France, the Koh-I-Noor Hardtmuth art and drafting supply company introduced their new Luxury pencil, the Koh-I-Noor Series 1500.

This "Luxury" version of the common pencil quickly became associated with wealth, power and prestige. Soon, nobody wanted to be seen with a plain brown pencil, and Koh-I-Noor cornered the pencil market, selling a more expensive "Luxury" version of the same product everyone else was offering.

Back then, there was nothing stopping others from following their lead, and soon, pencel manufacturers around the world were painting their pencils yellow as well. But for a short time, one company figured a way to corner the pencil market by making their product more desirable than what their completion was offering.

The Yellow Pencil and Your Design Business

So what does the story of the yellow pencil have to do with running a design business? Think of all the services and products you offer and how similar are they to your competition?

  • You design logos. They design logos
  • You design business cards. They design business cards.
  • You create websites. They create websites.

We are all designers, and to an extent, we all pretty much offer the same thing.

Take a cue from what one company did 140 years ago, and do something different that makes what you offer unique compared to everyone else.

What are you doing to stand out from your competition? How are you offering the same services they do in a manner that will entice clients to chose you over them? I can’t give you the solution, but I can encourage you to pursue your own answer.

Figure out what may work for you. Become the “luxury” option that clients will covet.

How do you stand out from your competition?

Let me know by leaving a comment for this episode.