#42 How to Show Your Customers Appreciation.
Restauranttopia: A Show for Local Independent Restaurants
Release Date: 01/16/2021
How to buy or sell a restaurant with Brad Ruth.
Restauranttopia: A Show for Local Independent Restaurants
How to buy or sell a restaurant with Brad Ruth. https://restauranttopia.com/episode-159-how-to-buy-or-sell-a-restaurant-with-brad-ruth/
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Diving Deep into "The Restaurant Marketing Mindset" with Chip Klose
Restauranttopia: A Show for Local Independent Restaurants
Welcome back, dear readers, to our latest episode recap. This time, we had the pleasure of hosting the insightful Chip Klose, author of "The Restaurant Marketing Mindset." With Brian Seitz and Anthony Hamilton guiding the conversation, this episode was nothing short of a culinary marketing masterclass! Order Now A Glimpse into "The Restaurant Marketing Mindset" The restaurant industry is notorious for its harsh statistics. Many establishments struggle to even stay afloat. So, when a veteran like Chip Klose comes forward with years of hands-on experience and academic know-how, it's time to...
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PART 2 of our series with Chef Doug Katz and Todd Thompson talking about their Restaurant Group, how they navigated the pandemic and operating multiple successful restaurants in northeast Ohio.
Restauranttopia: A Show for Local Independent Restaurants
The magnetic culinary scene of Cleveland takes center stage on the latest episode of Restauranttopia! Our very own Brian Seitz had the pleasure of hosting two of the city's most prolific food maestros - Chef Doug Katz and Todd Thompson. If you've been searching for an episode brimming with passion, delectable tales, and insights into what makes the dining experience memorable, this one's for you. This episode was more than just an interview; it was a culinary odyssey, taking listeners on a flavorful ride through the lanes of Cleveland, the stories behind two iconic restaurants,...
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PART 1: A Culinary Odyssey with Chef Doug Katz and Todd Thompson
Restauranttopia: A Show for Local Independent Restaurants
Episode 156 is the first of a two-part series with Chef Doug Katz and Todd Thompson talking about their Restaurant Group, how they navigated the pandemic, and operating multiple successful restaurants in northeast Ohio. The magnetic culinary scene of Cleveland takes center stage on the latest episode of Restauranttopia! Our very own Brian Seitz had the pleasure of hosting two of the city's most prolific food maestros - Chef Doug Katz and Todd Thompson. If you've been searching for an episode brimming with passion, delectable tales, and insights into what makes the dining...
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Buying a Restaurant with Robin Gagnon of We Sell Restaurants
Restauranttopia: A Show for Local Independent Restaurants
About Restauranttopia Restauranttopia is your go-to podcast for everything restaurant related. From operations to marketing, and everything in between, we bring experts from all corners of the restaurant world to share their insights, experiences, and tips to help you succeed in this dynamic industry. Robin Gagnon is the Co-Founder and CEO of We Sell Restaurants, a brand that has carved an unparalleled niche in the industry as the nation's leading and only business broker franchise focused on restaurants. Under Robin’s leadership, We Sell Restaurants has grown to 45...
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Preparing Your Business for Sale with Robin Gagnon of We Sell Restaurants
Restauranttopia: A Show for Local Independent Restaurants
Welcome to another exciting episode of Restauranttopia! In today's episode, we dive deep into a topic that every restaurateur should be well-acquainted with: Preparing your restaurant for sale. We're privileged to have Robin Gagnon, co-founder of "We Sell Restaurants", with us to demystify the process. Whether you're contemplating selling or merely want to be ready for the future, this episode is a goldmine of insights. Key Takeaways: What is an Exit Strategy? Robin defines an exit strategy as a planned approach to transitioning out of your business, either through...
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Increasing Efficiency with Mobile Communication Platforms
Restauranttopia: A Show for Local Independent Restaurants
Episode 153: Increasing Efficiency with Mobile Communication Platforms Episode 153 of Restauranttopia Podcast: Increasing Efficiency with Mobile Communication Platforms In this episode, we're diving deep into a topic that's revolutionizing the way we operate in the restaurant industry - mobile communication platforms. What are Mobile Communication Platforms? At their core, mobile communication platforms are dynamic tools designed to enhance real-time communication and collaboration using mobile devices. Think of apps and tools like: 7Shifts Push...
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How to Get Younger in Your Dining Room
Restauranttopia: A Show for Local Independent Restaurants
Episode 152 How to Get Younger in Your Dining Room How to Get Younger in Your Dining Room Offering a unique experience: Young diners are often looking for something that sets a restaurant apart from others. This could be a unique menu, a cool atmosphere, or a fun theme. Restaurants should consider offering something that will appeal to this demographic and make their establishment stand out from the crowd. Providing shareable options: Young diners are often social and enjoy sharing food with friends. Restaurants can cater to this by offering shareable options such as small...
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151 Is Your Restaurant Prepared for Economic Downturns? Insights and Strategies to Protect Your Business Now
Restauranttopia: A Show for Local Independent Restaurants
Episode 151 Is Your Restaurant Prepared for Economic Downturns? Insights and Strategies to Protect Your Business Now Build a financial buffer: Put money aside to cover unexpected expenses or revenue shortfalls. Aim to have a cash reserve of at least three to six months' worth of expenses. Diversify revenue streams: Expand beyond your core business model and explore new ways to generate revenue. For example, consider offering catering services or launching a food truck to reach new customers. Establish relationships with multiple banks: To mitigate the risk of disruptions to...
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150 How to fight DoorDash's new menu pricing policy
Restauranttopia: A Show for Local Independent Restaurants
Title: Episode 150 - Unpacking DoorDash's New Menu Pricing Policy: Challenges and Strategies https://restauranttopia.com/episode-150-how-to-fight-doordashs-new-menu-pricing-policy/ Show Notes: In this landmark 150th episode of Restauranttopia, your hosts Brian Seitz, David Ross, and Anthony Hamilton delve into the controversial new menu pricing policy from DoorDash, one of the major food delivery platforms. DoorDash's new policy encourages restaurants to keep their delivery and dine-in prices the same, claiming that inflated prices in the app are hurting sales and angering customers. However,...
info_outlineHow to Show Your Customers Appreciation.
- Loyalty program
If you don’t have a loyalty program, Start a Loyalty Program NOW!!!!
- Say “Thank You”
Pro Tip: Create a Thank You Video
Create a Thank You Video
A simple video from your phone will be perfect! This video doesn’t have to be high-tech to make If you have the knowledge and the time to edit in your store’s graphic, even better! Text or email the thank you video to new customers after they get take-out with just a simple thank you and let us know if there is anything we can do better. This will set you apart from the competition and get those customers back in your restaurant.
- Know your customers and remember them
- Exclusive Announcements and Offers via text and E-mail
- Recognize your customers on Social Media
- Name a customer of the month
7. Customer appreciation day
8. Give Discounts and Freebies (unexpected)
9. Everyone loves free swag.
10. Make it personal!!! Send follow-ups to new customers, loyalty sign-ups, catering orders, etc.
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