loader from loading.io

687: Steve Raggiani and Joe Scalo on Fixing the Broken Review Culture

Restaurant Unstoppable with Eric Cacciatore

Release Date: 01/23/2020

705: Krimsey Ramsey on Be Authentic in Life and in Business show art 705: Krimsey Ramsey on Be Authentic in Life and in Business

Restaurant Unstoppable with Eric Cacciatore

Chef Krimsey Ramsey graduated with a bachelor's in Petroleum Engineering from Louisiana State University --Krimsey also has her MBA From Texas A&M Corpus. After 5 years as a Petroleum Engineer, Krimsey had an extreme awakening and decided to change her life into one of positive activism through opening a restaurant. In 2017 in North Hollywood, CA: The World's First 100% Vegan Cajun Restaurant, was born! Today, they'er about to go into their second location with their mission is to spread "Good Voodoo" for themselves, our Earth, and all our planet's inhabitants. Check out as mentioned in...

info_outline
Corona Chronicle #28: The time to rebuild is NOW! - Jim Laub & Joe Erickson- RestaurantOwner.com show art Corona Chronicle #28: The time to rebuild is NOW! - Jim Laub & Joe Erickson- RestaurantOwner.com

Restaurant Unstoppable with Eric Cacciatore

Chronicle # 28: Start rebuilding NOW! - Jim Laube & Joe Erickson- RestaurantOwner.com is giving owners and operators 90 days of FREE membership. Email Jim at Jim@restaurantowner.com Let them know I sent you.  Audio here Key Takeaway The resources the RestaurantOwner.com is providing its members.  Understanding that we're in this together.  Is April 12 a realistic time to get back to business?  Plan for longer Hows the landscape going to change?  Who will recover quicker? Larger operations or smaller operations?  Resources mentioned in this Chronicle: ...

info_outline
Corona Chronicle # 27: TONIGHT, TIP YOUR BARTENDER- Donald Sayers- Chatanooga, TN show art Corona Chronicle # 27: TONIGHT, TIP YOUR BARTENDER- Donald Sayers- Chatanooga, TN

Restaurant Unstoppable with Eric Cacciatore

Key Takeaway During hard times it's always amazing to see the unqique ways come together.  Donald sayers created a way to tip bartenders and servers when you have a drink. Its called Resources mentioned in this Chronicle:  

info_outline
Corona Chronicle #26: Ask, Corona Chronicle #26: Ask, "What can I do?"- Patrick Mulvaney- Sacramento, CA

Restaurant Unstoppable with Eric Cacciatore

Find out more about Patrick Mulvaney . Key Takeaways Dealing with mental health during these anxious times.  Stepping up and being there for those in your community who need you. Patrick and Mulvaney are preparing 400 meals a day. Don't wait for funding, just take care of people... they'll take care of you.  being mindful of social distancing while you serve your community.  Holding family meals to maintain business culture.  Using your unique skills and network to serve your community and farmers. Use this as a time to love, learn, and build each other up. We'll come out...

info_outline
Corona Chronicle #25: How to maintain culture when you're physically apart/Maintain communication through Whatsapp- Jillian Whitlow- Austin, TX show art Corona Chronicle #25: How to maintain culture when you're physically apart/Maintain communication through Whatsapp- Jillian Whitlow- Austin, TX

Restaurant Unstoppable with Eric Cacciatore

  Find out more about Jillian and Suerte . Key takeaways Maintain culture by staying connected with your team while physically separated Suerte chose WhatsApp because it's less concerned with “work” WhatsApp and communication with your team allows you to get to know each other better and become closer while physically separated WhatsApp has a Coronavirus Information Hub on their website which makes this easier Suerte has a tri-weekly newsletter given to everyone on their team Suerte had to lay-off their staff so they are providing meals to those who got laid-off Suerte has...

info_outline
Corona Chronicle #24: “Is it socially responsible to stay open?”/work ON your business while you're closed- Erica Van Leirop- Olympia, WA show art Corona Chronicle #24: “Is it socially responsible to stay open?”/work ON your business while you're closed- Erica Van Leirop- Olympia, WA

Restaurant Unstoppable with Eric Cacciatore

Key takeaways How their drive-through burger stand was up 39% Why Erica still decided to make the hard decision to close, despite the willingness of her staff to continue working.  We ask,  "Is it the socially responsible thing to stay open?" Staying in contact with your people via social media.  Working ON the business during this slow time.    Resources mentioned in this Chronicle: None

info_outline
704: Jason Berkowitz Shares 15 Tips to Restaurant Success show art 704: Jason Berkowitz Shares 15 Tips to Restaurant Success

Restaurant Unstoppable with Eric Cacciatore

Raised in Cleveland, Ohio, Jason Berkowitz is a hospitality veteran dedicated to team development and operational excellence.  Jason credits his Psychology degree from Michigan State University for helping shape his unique approach to hospitality and team management. His career spans more than 40 restaurant openings from fast-food to fine-dining. He's held a number of posts, including VP of Operations for and COO for . Today Jason serves as CEO and Founder of , a stylized safety, anti-harassment training and supervisory coaching n program for restaurants. Catch Jason's book Check out...

info_outline
Corona Chronicle #23: Organizations that help their communities have the best chances of survival- Rudy Miick- Boulder, CO show art Corona Chronicle #23: Organizations that help their communities have the best chances of survival- Rudy Miick- Boulder, CO

Restaurant Unstoppable with Eric Cacciatore

Find out more about Rudy Miick . Key takeaways You must confront your fear Hotels kitchens are also moving to pickup only The solution is not black and white Find out what you can do with the cash you have on hand Domino's is hiring 20,000 workers this week Everyone's sense of cleanliness and sanitation will improve The restaurants that give to and help their communities will come out of this better than they entered it Keep healthy while quarantined; eat healthy and stay active Resources mentioned in this Chronicle: Check out Rudy's and Bruce Irving's online Chronicle # 22: Have multip

info_outline
Corona Chronicle #22: Have multiple strategies for multiple outcomes- Kristen Corral- Las Vegas, NV  show art Corona Chronicle #22: Have multiple strategies for multiple outcomes- Kristen Corral- Las Vegas, NV 

Restaurant Unstoppable with Eric Cacciatore

Find out more about Kristen Corral . Key takeaways Make multiple plans Shuttled down- Just too unsafe for staff.  Chatbots have been helpful  Work on your recovery strategy now.  Keep the conversation online going. You need to stay top of mind. Resources mentioned in this Chronicle: none

info_outline
Corona Chronicle #21: Mapping your 12-week cashflow budget David Scott Peters- Phoenix, AZ  show art Corona Chronicle #21: Mapping your 12-week cashflow budget David Scott Peters- Phoenix, AZ 

Restaurant Unstoppable with Eric Cacciatore

Find out more about David Scott Peters . Key takeaways We’re a cashflow business and we don't have the cash flow to survive  Establish a 12-week cash flow budget Depending on what your cash flow budget tells you will determine how you handle this situation. Become a grocery store.  Our restaurants may be closed, but there is still work to be done. Work ON your business. Continue to nurture relationships. Continue to serve your community Resources mentioned in this Chronicle: David Scott Peters Cashflow tool - RestaurantOwner.com-

info_outline
 
More Episodes

What if there was a way to help us find the food we’re craving, in a no-bullshit, dead-simple, dependable manner recommended by people we actually trust?

According to Steve Raggiani and Joe Scalo, there is a better way and it's called the 8it app.

Show notes…

Favorite success quote or mantra:

  • "It's about the food."

In today's episode with Steve Raggiani and Joe Scalo we will discuss:

  • How deep and useful are the recommendations on 8it app?
  • The obnoxious "old way" of finding a good place to eat in a city
  • strictly about the food; the app specifically suggests restaurants based on food
  • The online restaurant review system is broken and why
  • 8it app has individual food writers and reviews
  • How is review culture broken?
  • Quality over quantity
  • Trust was key in building this app
  • "We are not going to make money off of restaurants."
  • 8it's expansion
  • The future of 8it in other markets

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable

Contact info:

Instagram: @8itapp

Email: steve@8itapp.com

Email: joe@8itapp.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Steve Raggiani and Joe Scalo for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!