Culture, creating a strong one
Scaling Up Business Podcast
In this episode, Bill delves into the significance of creating a powerful and positive company culture as a foundational strategy for scaling businesses effectively and sustainably. He likens the ideal company culture to a "good cult," emphasizing the need for intentional, cult-like qualities within a company to foster unity, commitment, and shared values among team members. By drawing parallels with companies like Disney and Apple, known for their strong, cult-like cultures, Bill outlines how such a culture can significantly contribute to a company's success by enhancing...
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Managing a Positive Cash Flow with Peter Kingma
Scaling Up Business Podcast
If maintaining positive cash flow is keeping you up at night, this is the conversation you need to hear. Once you’ve got cash figured out, everything runs more smoothly. Peter Kingma works with multinational clients and leads EY Working Capital services in the Americas. Corporate leaders entrust him to help liberate cash through operational improvements, which help in reducing costs and improving service quality. His new book, Cash Is King, discusses why your company’s cash position should be on an equal footing with sales, cost, and service, and how to make that happen. ...
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Core Values, how to develop and use them
Scaling Up Business Podcast
In this insightful episode, Bill delves into the essence and significance of company core values, demystifying how to get them right and why they are so crucial for creating a thriving, scalable business. He emphasizes that core values are not mere aspirational statements or the embodiment of desired traits but rather a reflection of how a company operates at its best. Bill argues that core values should guide the behavior and decisions within a company, ensuring it grows in a way that remains true to its founding principles without becoming overwhelming or diverging into something the founder...
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Delegating as a Leader with Dave Kerpen
Scaling Up Business Podcast
Effective leaders know how to delegate the things they don’t do well — or don’t want to do well — so that they can focus on their strengths and move the company toward greater success. Dave Kerpen is currently an advisor to many companies and is the CEO/Co-Founder of Apprentice, a platform that connects entrepreneurs and business leaders with smart and motivated college students looking for real-world experience and mentorship. Dave’s new book, Get Over Yourself, shares the roadmap for how you can shift your mindset (and your workload) to focus on the things most important for...
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Perfecting your pitch
Scaling Up Business Podcast
In this episode, the focus is on mastering the art of pitching within the context of growing a company, emphasizing the importance of engaging people effectively despite their inherent complexities and irrationalities. Recognizing that people, including ourselves, operate in ways that might only make sense to them, the episode delves into how to craft a pitch that resonates and leads to more affirmative responses. The key lies in sharing a compelling vision of the future that addresses a problem or gap and depicts an improved future state. This approach not only demonstrates an understanding...
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Don't Self Sabotage with personal worries
Scaling Up Business Podcast
In this episode, Bill delves into the psychological barriers that hinder our ability to secure affirmative responses in business interactions, emphasizing the detrimental impact of personal concerns and self-doubt. He identifies common worries, such as fearing one is too salesy or arrogant, and illustrates how these internal fears can prevent effective communication and diminish the enthusiasm in pitches or proposals. Bill proposes a solution to shift focus away from oneself and towards understanding and addressing the needs and interests of the other party. By acknowledging and setting aside...
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Designing a Company That Can Get Rich with Christopher Volk
Scaling Up Business Podcast
The ultimate goal of building a company is to build its value. Designing a company that can get rich is not always top-of-mind for business owners, but it should be. Christopher Volk is the author of The Value Equation. Christopher was instrumental in leading and publicly listing three successful companies, two of which he co-founded. A 2019 regional winner of EYs’ Entrepreneur of the Year award, Christopher is a frequent university lecturer and serves on multiple non-profit boards. Not all companies are created equal. While many companies focus on their goods or services that...
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Talent Assessment and Development
Scaling Up Business Podcast
In this episode, Bill introduces a comprehensive approach to talent assessment aimed at enhancing team performance and fostering a positive work environment as businesses grow. He emphasizes the critical importance of assembling a team that not only performs well but also aligns with the company's values and culture. Bill introduces the concept of a talent assessment tool and process that focuses on two main criteria: fit with the company's values and performance in their current roles. This straightforward assessment provides a clear strategy for managing team members, highlighting the need...
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Dignity in The Modern Workplace with Ari Weinzweig
Scaling Up Business Podcast
Does dignity in the workplace really matter? Plenty of companies seem to get by without upholding dignity, but with over 40 years of experience and $60 million in annual sales, today’s return podcast guest knows there is a better way. Ari Weinzweig is the co-founder of Zingermans Delicatessen. Ari, alongside his co-founder, Paul Saginaw, started Zingerman’s in 1982 as a restaurant and specialty food retail space. Now the Zingerman’s Community of Businesses has 23 partners, employs over 750 people, and generates over $60 million in annual sales from ten separate businesses. ...
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Process Accountability PACe
Scaling Up Business Podcast
In this episode, Bill explores the crucial concept of process accountability as a key driver for company growth and efficiency. Focusing on the interplay between team engagement, performance, and the seamless integration of various business processes, Bill sheds light on the importance of defining and managing core processes distinct from functional responsibilities within a company. He emphasizes that processes like the transition from lead to customer experience involve multiple departments and, without clear accountability, can lead to missed opportunities and inefficiencies. Bill delves...
info_outlineWe have a special episode for you today as we close out the decade. A best of 10 podcast episodes from the Scaling Up Podcast that our listeners and production crew have loved over the years! Happy New Year!
Stacy Bare is a veteran of the Iraq war and is the Founder of Bare LLC, a consulting firm working to grow healthy organizations, people, and places through health and adventure. He is also the Founder of Adventure Not War, which aims to climb, ski, and adventure in places veterans have fought in.
Brian Solis is a digital analyst and anthropologist, where he studies disruptive technology and how it impacts the market, society, and individuals. He is also a keynote speaker and the author of eight books. Brian became a digital anthropologist in the late ’90s to study how emerging technologies are changing our society and our behaviors. The goal was to understand these changes so that new technology would have a positive impact on us and not a negative one.
Nick Nanton is a four-time Emmy Award Winning Director, Producer, and Filmmaker. A master storyteller, Nick is recognized as one of the top thought-leaders in the business world and is the author of StorySelling. On today’s podcast, Nick and I dive right into the art of storytelling and how to tell your story in a compelling and engaging way.
John Ruhlin is the author of GIFTOLOGY: The Art & Science of Using Gifts to Cut Through The Noise & Drive Referrals and founder of the Ruhlin Group. There are an art and science to using gifts to cut through the noise and drive real referrals to your business. In this episode, John discusses how to use gifts to scale your business and increase referrals.
John Ratliff first applied The Scaling Up Rockefeller Habits when he was the Founder/CEO of Appletree Answers. He grew it from a relatively small company in 1995 to 700 employees, before selling it in 2012. Today, he is the Managing Director of STS Capital Partners and sits down with Bill to discuss our overall mental health and how to combat depression when you’re sitting at the top.
Verne Harnish is the author of Scaling Up, Founder and CEO of Gazelles. He is also co-founder of the world-renowned Entrepreneurs’ Organization (EO) and the Birthing of Giants.
Morra Aarons-Mele is the founder of award-winning digital agency Women Online and its database of women influencers, The Mission List. She is an internet marketer who has helped launched online campaigns for world leaders and organizations including the United Nations, Malala Fund, Hillary Clinton for President, President Obama, and the Bill and Melinda Gates Foundation. Morra is also the author of Hiding in the Bathroom.
Ron Lovett is an author, entrepreneur, and leader with a passion for change. He is the Founder of Connolly Owens, where he and his team build companies with a purpose. They teach companies how to create accountability so that their entire team is focused on the same company goals.
Lara Hodgson is the co-founder, president, and CEO of NOW Corp. She also serves as an Entrepreneur in Residence at Harvard Business School. NOW Corp is the company she co-founded to free small businesses from the burden of funding trade credit and to enable small business growth. The concept for NOW Corp’s NOWaccount payment system stems from the challenges Lara faced when growing her manufacturing business, Nourish.
Carl Gould is an entrepreneur and business growth expert. Carl has built three multi-million dollar businesses by the age of 40, has mentored the launch of over 5,000 businesses and has trained and certified over 7,000 business coaches in 35 countries.
Interview Links:
“Stacy Bare — Adventure Not War”
“Brian Solis — Live a Happier, More Productive Life”
“Nick Nanton — ‘Storyselling’ – How to Tell Your Personal Story”
“John Ruhlin — The Strategic Way to Use Gifting”
“John Ratliff — It’s Lonely at the Top: Your Work and Your Mental Health”
“Verne Harnish — The Biggest Mistakes in Scaling Up”
“Morra Aarons-Mele — How to Network and Show up While Being An Introverted Leader”
“Ron Lovett — Remove Mid-Level Management Through Task Mapping”
“Lara Hodgson — How Lacking Resources Generates Innovation”
“Carl Gould — Get More Customers Without Compromising on Price”
Resources:
Scaling Up Workshop: Interested in attending one of our workshops? We have a few $100 discounts for our loyal podcast listeners!
Scaling Up for Business Growth Workshop: Take the first step to mastering the Rockefeller Habits by attending one of our workshops.
Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)
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Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.
We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne’s original best-selling business book, Mastering the Rockefeller Habits).