446 - How I Operate My Business Anywhere In The World
Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success
Release Date: 04/08/2020
Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, we're thrilled to welcome Shelby Breger, Co-Founder of Conduit Tech, recognized as a thought leader in the HVAC technology space.💡 In this episode, here's what you can expect to learn: 1. The importance of feedback in software development and continuous improvement. 2. Challenges and considerations in sharing load calculations with clients. 3. How LiDAR technology facilitates quick and accurate load calculations. 4. Considerations for energy efficiency and equipment...
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info_outlineStephen Christopher, the founder of WIT Digital, came on the show today to interview Tersh about how he is able to run Service Emperor, an HVAC, plumbing, and electrical service business, from anywhere in the world!
Tersh explains how he is about to keep culture up, continue training techs, and maintaining inventory! All of this while still being able to watch over the traditional office staff all day too!
Here is a shortlist of items discussed in today's show:
- Managing CSR's & Dispatchers
- Maintaining a strong culture while staying virtual
- Training both service techs and office staff without physically being together
- Inventory control
- Call board & how to remote dispatch techs
- Pros & Cons of being remote & virtual
- What they do with their trash!
Follow Tersh more on social media @tershblissett and Service Emperor @serviceemperor & website, YouTube, Facebook, Instagram
Use the CRM Tersh uses ThermoGrid
Connect with Steven - website, YouTube, Facebook, Twitter, Instagram, LinkedIn
Service Business Mastery Podcast
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