530. Should The Biggest Impression on Your Clients Be the Lowest Paid Employee Stephen Dale of Power Selling Pros
Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success
Release Date: 07/14/2021
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info_outline530. Should The Biggest Impression on Your Clients Be the Lowest Paid Employee?
Tersh welcomes Stephen Dale, of Power Selling Pros to the show!
Here is a little information about Stephen Dale and Power Selling Pros
Stephen has been in and around the Contracting services for over 20 years! He has spent most of that time in Operations and Management, managing smaller operations driving massive improvement wherever he has landed.
Stephen is highly recognized for excelling at building a strong team and leading that team to complete projects and hit lofty targets!
Power Selling Pros is a home services industry leader in turning disorganized and overwhelmed CSR's, Technicians and leaders into confident well-oiled machines that make more money.
On today's episode, Tersh talks with Stephen about the lowest-paid office employee might be the most important to your business!
Our Deep Dive~
- Your CSR is the "voice" of your company and why training them is essential to growth
- Develop your customer relationships intentionally through your CSR
- People aren't "price shopping, they are solution shopping"
- ...you'll have to listen to the rest of the episode for these juicy details!
RESOURCES
- Learn more by visiting
- https://www.powersellingpros.com
-https://www.linkedin.com/in/stephendale/
- Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here
- Learn more about Tersh by visiting https://serviceemperor.com
- Connect with Tersh on social media @tershblissett
- Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/
- Learn more about Relentless Digital @https://www.relentless-digital.org/
- Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%!
"If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."
Thank you for listening to another episode of the Service Business Mastery Podcast!
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