loader from loading.io

Retaining Talent

Stories of Success Podcast

Release Date: 03/05/2020

The story of a professional speaker in times of Covid19. show art The story of a professional speaker in times of Covid19.

Stories of Success Podcast

For the last but not least episode of season 3 of my podcast, I welcome Lisa Ryan who is the Chief Appreciation Strategist at Grategy. As a Certified Speaking Professional, a Certified Virtual Speaker and the best-selling author of ten books including “The Upside of Down Times: Discovering the Power of Gratitude”, she shares a lot of information on how to become a professional speaker and what gratitude means in day to day life.

info_outline
Success and Happiness - it's down to listening show art Success and Happiness - it's down to listening

Stories of Success Podcast

Chris is a tech entrepreneur that believes technology can be used for good and can dramatically impact the world in a positive way. He is lucky enough that his personal vision matches up with his company's vision at The Happiness Index.

info_outline
Understanding who you are is a difficult journey! show art Understanding who you are is a difficult journey!

Stories of Success Podcast

This week’s podcast is with Lizzy Hodcroft. She is an inspiration to talk to, on how to overcome mental health issues and becoming successful, selling a business and now launching a new business called Myndr.

info_outline
Stress Management & Burnout Prevention show art Stress Management & Burnout Prevention

Stories of Success Podcast

This week’s podcast is with a fellow German coach Stephanie Schaffner. After a corporate career in sales and business development, she changed direction to become a trainer for stress management and a coach for burnout prevention.

info_outline
Chasing Black Unicorns - Doing Business in Africa show art Chasing Black Unicorns - Doing Business in Africa

Stories of Success Podcast

On this episode I welcome Marek Zmysłowski. Marek is a Polish-born entrepreneur and executive, focused on online businesses in Frontier and Emerging Markets. 

info_outline
Burn-Out, Depression and Anxiety show art Burn-Out, Depression and Anxiety

Stories of Success Podcast

This was a great recording with an industry friend around various topics. Not only did we discuss media, but we more-though spoke about what it means to have a burn-out and to live with anxiety, not only during the Covid19 crisis.

info_outline
Success is being happy and content along the journey show art Success is being happy and content along the journey

Stories of Success Podcast

I enjoyed meeting Gian Power ACA on my podcast who set up his first business aged 13 and later worked at Deutsche Bank and PwC and witnessed first-hand some of the wellbeing & inclusion issues that need to be tackled in the corporate world.

info_outline
Solo Episode - my thoughts in uncertain times show art Solo Episode - my thoughts in uncertain times

Stories of Success Podcast

This is a solo episode. First time I record on my iPad, and I hope the quality is ok. 

info_outline
Supply Chain and Returns in uncertain times show art Supply Chain and Returns in uncertain times

Stories of Success Podcast

In this week’s podcast I welcome Al Gerrie who is the Founder and CEO of ZigZag Global, a software solution to help e-commerce retailers manage returns domestically and globally. We recorded this at the peak internet time during the first week of national office closures due to the Corona virus, and unfortunately the connection dropped a few time. 

info_outline
Leadership in unprecedented times show art Leadership in unprecedented times

Stories of Success Podcast

My podcast this week is with a former colleague and friend Luis Esteban. Not often do I ask colleagues to be on the podcast, but after meeting Luis Esteban last year, we just hit it off and have so many things in common. Luis is now CEO of Initiative Spain, and I moved on too. His Twitter handle is @lesteban

info_outline
 
More Episodes
When recording this amazing episode with Wasim Benharch I was buzzing - and it wasn't only because of the caffeine I had that day. Meeting Wasim opened my eyes to Learning and Development in organisations and the role it plays for retaining the right talent. 
 
Wasim introduced an onboarding programme at Methods Business and Digital Technology that has seen attrition reduced from almost 30% to single digits in the space of 12 months! So that’s clearly a success, and a story I wanted to hear from him. He didn’t always work in L&D but gives us a good overview how he worked with retailers and partners over the years and started to understand the necessity for the role he has now.
 
He filled us into a model called the 70-20-10 which looks at three areas. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events. Whilst we also discuss how many people use YouTube to find information, aside from Google’s search, and we used the example of repairing a washing machine, and finding a step by step instruction.
 
What I liked about Wasim’s attitude is that he believes in having a good place to work makes all the difference. He is humble that there is no secret sauce to what he does, however I have seen too many companies not adhering to the basics. However, when telling his story, he outlines the buy in from the C-Level and the front-line staff. He is bridging the gap between what KPIs leadership wanting to meet, whilst on the other hand maintaining the work environment and matching the needs of the people doing the day to day work.
 
He looked at pre-boarding, induction and probation. His task was to make each stage a huge success, e.g. engagement, for the individual. Every line manager involved in recruitment would be involved, and of course the leadership as described above. Further, he introduced a 2 day introduction programme which is relevant for everyone. Not, like many I have experienced, it was for junior or senior staff, or you are too busy in the job to actually attend it. And the product in his case are the people. We discuss the whole process in detail and I am sure you find many pointers there if you are in L&D or running a company. Given I have gone through a few redundancies and had different HR experiences from onboarding to ‘off boarding’, it was refreshing to hear Wasim’s approach. And it clearly works!!!
 
When we discuss freelance workers and how they integrate them, Methods’ approach is long-term rather than short-term thinking, which is a testament again (!) as many freelancers join them full time. A great approach to integrate everyone and using recruitment and positive WOM as a recruitment tool, as a company’s responsibility is all about offering an opportunity to grow and have a career within an organisation. His approach, similar to mine, is all about developing staff, mentoring staff until they cannot progress further; good managers rise with the tide. Retention as its best.
 
He defines success as finding happiness in what one does, and how he can be beneficial to others. 
 
If anyone wants to reach out to him, they can go and find him on Linkedin
 
Wasim inspired me so much, and we had so much fun recording it, I also wrote a blog post on the back of this podcast, as Wasim got me to think about my personal story of joining and leaving companies. You might enjoy reading that too.
 
 
This podcast is hosted by Volker Ballueder (Ballueder Partners), a trusted advisor, business consultant and mindfulness trainer. Volker wrote a book on productivity and life improvement #BeBetter. He launched his bestselling book Principles for Success, based on the interviews on this podcast, in 2019. 

If you are interested in working with Volker Ballueder as an advisor, coach or consultant, please reach out to him via email (volker@ballueder.com).