012: What empathy is and how to express it with Samantha Forbes
Release Date: 09/03/2018
In this episode of The Goal Is to Grow I chat with Samantha Forbes, a health and wellness coach who has helped hundreds begin to live a better life through individual coaching and wellness seminars. Leveraging her training and experience as a mental health therapist she went on to study nutrition, food and its role in our life and sense of well-being. In a culture obsessed with weight and body image she helped her clients ditch the diet mentality and cultivate a sense of empathy for themselves; to attend to and accept their whole self.
Currently, Sam works as an Educator at NYU Langone Health, and lately has developed and facilitated training for hospital staff on the importance of empathy and team communication in providing the perfect patient experience, relationship building with colleagues and promoting positive workplace culture. She provides subsequent individual coaching to learners to ensure transfer of skills learned in the class, including when empathy is called for and how to express it. Sam admits this may sound strange given that so many go into healthcare in part because of the deep sense of empathy they feel for those who are in a vulnerable state but the truth is, many still don't quite know what empathy is and how to express it.