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Rethinking Fulfillment with Guy Courtin

The Logistics of Logistics Podcast

Release Date: 01/14/2021

Nicole Glenn and the Candor Expedite Story show art Nicole Glenn and the Candor Expedite Story

The Logistics of Logistics Podcast

Nicole Glenn and the Candor Expedite Story and discuss Nicole's story and the story of her company, . Nicole is the Founder and CEO of Candor Expedite. About Nicole Glenn , Owner and President of , a critical expedite service provider as well as a white-glove B2B company. Prior to opening and operating Candor, Nicole works hand in hand with company owners to develop their companies and grow their customer following and elevate their sales and operations teams. From building asset-based fleets to successful brokerages that specialized in expedite and standard truckload Nicole would also focus...

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The Freight Marketplace with Brent Hutto show art The Freight Marketplace with Brent Hutto

The Logistics of Logistics Podcast

The Freight Marketplace with Brent Hutto   and discuss the freight marketplace and its importance, dynamics, and huge impact on the U.S. economy. Brent works at , a company that provides the technology, data, trust, and relationships that make the freight marketplace so efficient. About Brent Hutto joined seven years ago and currently serves as the Chief Relationship Officer for which includes ensuring the health of all of Truckstop.com’s external relationships with hundreds of transportation technology companies. In his 23 years in the transportation and logistics industry, he has...

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Amazon vs Target vs Walmart with Rick Watson show art Amazon vs Target vs Walmart with Rick Watson

The Logistics of Logistics Podcast

Amazon vs Target vs Walmart with Rick Watson   and discuss Amazon vs Target vs Walmart and their strengths and weaknesses in the areas of ecommerce, fulfillment, distribution, and logistics. About Rick Watson founded  after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, , Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s...

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Greg Price and the Shipwell Story show art Greg Price and the Shipwell Story

The Logistics of Logistics Podcast

Greg Price and the Shipwell Story and discuss Greg’s entrepreneurial journey and the story. Greg is the Co-founder of Shipwell, a cloud-based transportation management software company. About Greg Price is the CEO and Co-founder of , a cloud based TMS solution based in Austin, TX. Shipwell is transforming the supply chain industry by replacing opaque and manual processes through a tech-enabled, fully connected logistics ecosystem with more than 500,000 carrier partners. Greg Price co-founded Shipwell to apply his engineering and machine learning background to the transportation market...

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What I Learned from Working at 6 Fulfillment Companies in 3 Months with Channa Ranatunga show art What I Learned from Working at 6 Fulfillment Companies in 3 Months with Channa Ranatunga

The Logistics of Logistics Podcast

What I Learned from Working at 6 Fulfillment Companies in 3 Months with Channa Ranatunga and discuss what Channna learned from working at 6 fulfillment companies in 3 months. Channa’s company, provides tools that enable improved worker efficiency in fulfillment warehouses, so he wanted to gain firsthand experience working in fulfillment. About Channa Ranatunga is the Co-founder and CEO of , a technology company dedicated to building smart tools that reduce repetitive work and improve worker efficiency in warehouses. Channa is an experienced entrepreneur in the logistics and supply chain...

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The Perfect Partner for the Owner-Operator with Mandy Morrow show art The Perfect Partner for the Owner-Operator with Mandy Morrow

The Logistics of Logistics Podcast

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Predict and Prevent Freight Damage with Ilya Preston show art Predict and Prevent Freight Damage with Ilya Preston

The Logistics of Logistics Podcast

Predict and Prevent Freight Damage with Ilya Preston and discuss ways to predict and prevent freight damage. Freight damage is not only expensive and upsetting to customers, but it is also ridiculously hard to figure out where, when, and how it occurred. Ilya’s company, Paxafe creates sensors that enable companies to determine when, where, and how shipments were damaged. About Ilya Preston is the Co-founder and CEO of . Ilya was formerly a strategy and operations management consultant within the Big 4 with both PwC and KPMG, advising Fortune 1000 clients across healthcare, technology, and...

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Top Trends in Supply Chain Tech with Charley Dehoney show art Top Trends in Supply Chain Tech with Charley Dehoney

The Logistics of Logistics Podcast

Top Trends in Supply Chain Tech with Charley Dehoney and discuss the top trends in supply chain tech. Charley is an entrepreneur, executive, and investor in companies that are transforming the logistics and supply chain with technology. About Charley Dehoney is a growth-focused executive, board member, and investor, with more than 17 years of experience at the intersection of transportation and technology. He has helped launch, build, and scale companies that have supported hundreds of millions of dollars in growth. Charley is currently working on a number of freight-related projects...

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Kevin Nolan and the Nolan Transportation Group Story show art Kevin Nolan and the Nolan Transportation Group Story

The Logistics of Logistics Podcast

and discuss Kevin's entrepreneurial journey and the Nolan Transportation Group Story. Kevin is the Founder of . About Kevin Nolan is the Founder and Chief Rhino at . Kevin founded NTG in 2005 with a small office, a box of cash, and two employees. NTG was built on a service promise and Kevin’s open communication style quickly earned the trust of both carriers and shippers. After five years in operation, NTG opened additional offices and began to take off, adding nine more offices between 2011 and 2016. Today, NTG has 13 offices nationwide. Kevin received his B.S. in Business Administration...

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The Internet of Trucking (IoT) with Tapan Chaudhari show art The Internet of Trucking (IoT) with Tapan Chaudhari

The Logistics of Logistics Podcast

The Internet of Trucking (IoT) with Tapan Chaudhari and discuss the internet of trucking (IoT) which refers to all the connected devices and sensors that are being used in the trucking industry. About Tapan Chaudhari is the Founder and CEO of , a technology firm focused on the trucking industry. Tapan founded TruckX with the goal of bringing transparency, visibility, and efficiency to the trucking industry. Prior to the founding of TruckX, Tapan held leadership positions at several tech start-ups in the San Francisco Bay / Silicon Valley area. Tapan earned a Bachelor of Science in Computer...

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More Episodes

Rethinking Fulfillment with Guy Courtin

Guy Courtin and Joe Lynch discuss rethinking fulfillment in an era of explosive growth in ecommerce and fulfillment services. Guy and the team at 6 River Systems are making fulfillment faster and easier with a combination of collaborative robots, artificial intelligence, and operational expertise.

About Guy Courtin

Guy Courtin is the Head of 6 River Global Alliance and Partnership program. He brings over 20 years of experience in the supply chain industry. He has held senior leadership roles at Infor, Progress Software, and i2 Technologies. In addition, he has been an industry analyst covering the supply chain and retail spaces for SCM World and Constellation Research. Guy holds an MBA from the Olin School at Babson College, a Master's degree from Loyola University in Chicago, and a Bachelor's degree from The College of the Holy Cross.

About 6 River Systems, a Shopify Company

Founded in Waltham, Mass. in 2015, 6 River Systems is a leading collaborative mobile robotics fulfillment solution provider and part of global commerce company Shopify Inc. Founders Jerome Dubois and Rylan Hamilton were previously executives at Kiva Systems (now Amazon Robotics). The 6 River Systems solution is operating in more than 20 facilities in the U.S., Canada and Europe, fulfilling millions of units each week for companies including Lockheed Martin, CSAT Solutions, ACT Fulfillment, DHL, XPO Logistics, and Office Depot. To learn about 6 River Systems and its wall-to-wall fulfillment solution, please visit www.6river.com.

Key Takeaways: Rethinking Fulfillment

  • The ecommerce and fulfillment industries have experienced rapid growth during the pandemic. With all the recent changes, many people, including Guy are taking a closer look at some aspects of the industry. In the podcast, Guy and Joe discussed the five following topics:
  • Customer expectations. People expect more from retailers and ecommerce sellers than ever before. Some expectations can be maintained by the industry while others are untenable because of the cost. In the cases, the high cost of fast, free delivery is absorbed by the seller, but that will not be the case in the long term.
  • Fulfillment flexibility. Consumers want lots of options when they buy including but not limited to buy online, pickup at curb (BOPAC), buy online, pickup in-store (BOPIS), home delivery, and traditional retail.
  • Fulfillment as a differentiator. Consumers make buying decisions based on fulfillment. Traditionally consumers bought products based on brand, price, availability, quality, reputation, etc., and now some people are buying based on the convenience of the fulfillment (example: same-day delivery).
  • Sustainability. Consumers are increasingly interested in sustainability and they want to buy from companies that share their values. Ecommerce and fulfillment companies need to examine their supply chains from beginning to end and find ways to lessen their environmental impact.
  • Labor. Working at a fulfillment company is strenuous and sometimes dangerous work. Leadership within fulfillment companies will need to find ways to make fulfillment work less physically taxing on employees. Fulfillment companies must compete for employees with gig economy jobs that are often easier and very flexible. Companies like 6 River Systems provide automation and technology solutions that can make fulfillment jobs easier and more attractive - while increasing throughput and efficiency.

Learn More: Rethinking Fulfillment

Guy Courtin

6 River Systems

Shopify

Sustainable Frozen Ecommerce Fulfillment 

Twitter: @6riversystems 

facebook.com/6RiverSystems 

linkedin.com/company/6-river-systems

The Logistics of Logistics Podcast